Dr Rossi is a wonderful physician. I have been very fortunate to have as Dr. nurses extremely kindread more

I cannot say enough good things about Dr. Mary Henkel. A true and caring person. She listens and…read moreis very attentive to your medical conditions. She is very thorough in your medical care. I know I'm receiving the best care with her, always!! The front office staff are truly amazing as well, always helpful and so kind. Wonderful Physician's office !!

I arrived at opening time and they were so kind checking me in. Then the nurse who triaged me was…read morevery understanding and compassionate of my concerns. The doctor was great. She listened to me and made sure that all my needs were met. I would totally recommend them to anyone. Just a great experience all the way around considering the situation. I would recommend them 100%.

Second time I've been here. The doctors have been wonderful as have been everyone else that I've…read morecome in contact with. They did a very thorough job treating bronchitis. I also was pleased that they have an x-ray machine on premises.

Doctor care is fabulous; my mother is very content with the care she is receiving as she feels it…read moreis very thorough. Dr. Pittman is straight and to the point (the lady Dr. Pittman) and does like to have all the information in order to properly treat the patient, it seems. So far we are all very pleased with the experience. As far as the office experience, the only thing lacking is a little quicker communication between patient and staff, but otherwise, they are very sweet and helpful once we are connected.

I have been going to Brannon Crossing UTC for years! They are kind,and the process is fast and…read morestreamlined. Every Dr. I have ever seen there is compassionate and great bedside manners. Its a great place to go if your in a hurry, or cant get into your regular doctor in a timely manner, or if you want to avoid the hospital ER

Took my 90 year old mother to this urgent care t treatment center this morning at 8:00 am. She was…read moreexperiencing deep coughing and hadn't rested a few days. We checked in with about 10 other people. Their process was streamlined and efficient. We were in a room in 1/2 hour. All personal were great but a special shout out to Dr. Smith. I have never seen a doctor with such wonderful manners and concern and compassion. He was funny and had my mom at ease immediately. We both loved him. He walked us to the exit door. This was as great an experience as one could hope for given the circumstances. Thank you all!!!!

I have been seeing Dr. Jones and her staff since I was a student at Berea College, and now as…read moresomeone who just lives in the area. They are friendly and knowledgeable, and have always been extremely helpful figuring out what insurance will or won't cover. Their office is clean and comfortable, and I've never had to wait long at all to be seen. From regular cleanings to a root canal, they've always checked in with me during the procedure/treatment to make sure I'm doing okay.

I have terrible anxiety about visiting the dentist. I have had a few truly upsetting experiences at…read moreother dentists prior to my visiting Jones Family Dentistry. Before I arrived at my appointment for my root canal today, I was so anxious that I was in tears. I had let an abscess on my gums go untreated for months before I went to have it looked at because I was afraid of what they would tell me. I wish I hadn't waited so long to go, though, because Dr. Jones and her staff went out of their way to make sure I felt comfortable and relaxed. Dr. Jones was so kind and had such a good bedside manner and it made all the difference.

I have used Richmond Urgent Care a few times, and I have been very pleased with each visit…read more The check-in process is very easy, and they have always done an excellent job getting me seen in a timely manner. From the initial check-in process through seeing the physicians, all of them are top-notch and take the time to listen to my health related concerns and provide me with the care and medicines that are needed to restore my health. I highly recommend this place for all of your urgent care needs.

I went to urgent care.Because I have a number sixteen nail completely through my foot but instead…read morethe office staff wanted to argue with me on what kind of insurance I had with the damn card in my hand.But she said I don't care about that can't you understand what I'm saying? Like I don't know what the hell I have.I will never go back there.That fat blond lady was plain right rude!

I had the worst experience here. Place was run down and dirty, receptionist was rude, and every…read moreemployee was sick and was covering themselves when they coughed or sneezed. I went in for a sore throat and I wasn't even tested. The doctor looked at my throat and said "it looks like strep" and sent me home with antibiotics. After days of using antibiotics it didn't help so I saw someone else and they are making me get a covid test and said it's probably covid or mono. Never coming back here and never recommending it.

Today went here to be seen for a sinusitis that has gone to the ears. Upon entering there were two…read morepeople at the desk that just looks at you and waits for you to say why you are there. They then reply so rudely that you are flabbergasted by it. While waiting the medical assistant comes to the front talking about a child in the back that has a fever of 102.3 asking the other receptionist could they give the child some Motrin or something. Saying she is not going back around the sick child because she is not getting sick. It was so horrible hearing and seeing them act that way in front of those waiting in the lobby. This is not a very quality place to find care. There is another one in berea and if all else fails do as I did leave and go to Richmond. Stay away from here if possible.