Relatively easy to make an appt. If you don't have one you're gonna wait. At least 1-1.5 hrs…read more Waiting room is as expected. I've come here several times and all the phlebotomists have been friendly and experienced.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.

Never saw myself five staring Quest Diagnostics... or really any diagnostic center. I have had some…read moreterrible experiences in the past but unfortunately have no choice as where exactly can one go their routine medical tests. This experience was actually pleasant. I came in today at 7:45 for an appointment I made online. I came in an quickly signed in through their electronic kiosk system.... super efficient and easy. I then paid for my lab tests and waiting to be called. What's interesting is that the tv actually tells you your place in line and an approximate amount of time you will wait. Wow that's good.... because now there is no question as to when you will be seen. When I went in I was quickly ushered into a seat and my phlebotomist drew out all the blood needed for the tests. I was amazed she got my vein on the first try and it actually didn't hurt. I have small veins and every time I have blood drawn, I get butchered.... constant stabs... pain.... it sucks. Then I have bruises on my arms for weeks. This phlebotomist kicked butt. If I need to do tests in the future I will return here.

This is my favorite Quest Diagnostic place I've gone. I never make an appointment because it takes…read moreso many days. I just show up before 6:30 AM they pass the appointment people first which I completely understand, but at that time there are no many people waiting so once I have signed in the kiosk it takes me 15 minutes to be done. All the phlebotomists I've seen are very profesional; of course some are more courteous and have nice personality than others, but at that time in the morning no many people smile I'll the time.

These people are thieves!!!! United Health Systems engages in deceptive business practices by…read moresubstituting products. They refuse to fulfill prescriptions as written by my doctor and as covered by my insurer Coventry. My doctor sent a prescription specifically for a RESmed S9 Autoset APAP. My doctor specifically prescribed this machine because of it's logging capability because I am scheduled to visit his office on a monthly basis so he can analyze the data logged. United Health Systems pulled a Bait & Switch and tried to have me take a S9 Escape which is not an APAP but a CPAP and does not log the data my doctor needs for my treatment plan. I did not take the machine and informed them it was not the right one. They said they would order the correct machine. I went a second time to pick up my prescription and again they had pulled a Bait & Switch and ordered a S9 Auto Escape which was an APAP but did not log data as required for my treatment. Again I did not take the machine. At this point they told me they would not fill the prescription as written unless I paid an extra $300 dollars as my insurance would not cover it. I called my insurer Coventry and learned that United Health Systems had already put in a claim for my prescription on 6/21/14 and Coventry had approved and paid it in full. Coventry informed me that United Health Systems was required to fill the prescription as written. I called United Health Systems and they still refused to deliver the equipment they had charged for. I spoke to Director Luis who hung on me and would not honor the prescription. He stated he knew more than my doctor and I had to take whatever machine they would give me. I have ask to speak to Mr. Dennis Anglin(Administrator)and Mrs Misty Anglin(President)and have gotten nowhere. I have asked for Director Luis last name and everybody I speak to refuses to give me his full name. I have now reported United Health Systems claim as fraudulent to Coventry's Fraud Investigative unit. BEWARE this is a fraudulent operation.

La persona que trabaja aqui llega siempre fuera de horario, estuvimos esperando por ella puertas…read moreafuera mas de 20 minutos con la puerta cerrada The person in charge was constantly late; I waited more than 20 minutes behind a closed door just to be attended to. Another lady--also an elderly person--was waiting just like me. I do not recommend this place.

I scheduled my mammogram, as requested by my doctor. Could not make it called to reschedule,…read morescheduler proceeded to tell me I cannot be scheduled because of my age. So here is the first issue with this: - Diagnostic imaging center , you take the referral you schedule the appointment . You DONT determine if the patient is eligible , the doctor does. Then the insurance will state what they will pay for. As a scheduler you have no right or medical education to determine what I qualify for nor do I legally need to speak with you about it. Second issue: I asked the scheduler for the supervisor and instead of transferring me she proceeded to tell me they would not give me the mammogram cause of my age. Again, I did not ask her for her opinion . This is my second mammogram. I asked for a supervisor and I have now been on hold for 10 min and she did not check back once with me to let me know I needed to continue holding. She also revealed my age and referral information to me without verifying HIPPA This is horrible patient care and I can only imagine what it's like going in office. No thank you !

Great Servicw. Will go back again and great location and the staff was very nice and knowledgeableread more