I have not ever had a pleasant experience there. The low accountability level the employees share…read moreis off putting to say the least I have never felt like a one or a zero more then when dealing with this company. The last time I went with my elderly mother the person was a complete asshat and didn't even do his job

Donna is Amazing!…read more Because of my abnormal veins, it usually takes 4-6 attempts for someone to successfully draw my blood. Donna was the first person to find the vein on the very first try. I'm not sure how she did it, but it was the LEAST painful blood draw I've ever experienced. She is truly an expert who clearly knows her craft.

Went to this ER late at night in February with a suspected (and later confirmed with test results)…read morealpha gal allergy attack. Was experiencing high BP, upper and lower GI distress, very scary heart-related issues (tightness in chest, pain), constant diarrhea, losing weight rapidly. This had been going on for days. They literally checked my vitals (temp, BP) and nurse palpated my stomach. Then they made me wait and shoved forms at me to sign while I was still feeling distressed. One of the forms was saying that I refused treatment, which is false. They simply did not know what to do with me. An expensive lesson learned that I need to avoid this location (at least with an allergic reaction). They charged my insurance about $1020 (my portion $684) for the ER visit and another $163 (my portion ($92) for the PA I saw. I ended up having to pay over $600 for absolutely nothing: no meds, no help, no tests done, absolutely nothing. I was able to get a 20% discount off the $684 charge if I paid in full. I found that out after calling to complain. It was a weird, expensive, and disappointing experience.

This is my first ever Yelp review. That's how bad our experience with Physicians Specialty has…read morebeen. The care was fine. Their billing practices are an utter pain in the ass. We never got a final statement from PSH. Instead they let vendors (many we had never heard of) send bills that had been denied by our insurance company one by one. It was very confusing. Many were sent to a collection agency and it was never made clear what was owed and what had been unpaid. I have no idea how much this visit cost, or how much we paid. There was never any type of accounting, but we were expected to pay every stray bill without explanation. in the future, I intend to save my credit rating and go to a different hospital.

5:30 on Friday, Jan 23. The storm has not yet hit, nor is it looming. Their posted hours say 8pm;…read morethe online check in and phone message both indicate it's correct to bring in our sick child. BUT THEY ARE CLOSED! We called first; outgoing message makes no mention of early closure! At the VERY LEAST put it on the message so people don't waste their time bringing a sick child to what may be the last chance to access in person care for several days! INFURIATING!!

Best Urgent Care around. Front desk is always friendly and accommodating. Providers and nurses are…read moreeducated and kind. Clean facility and incredible care.

Misdiagnosed: Was given wrong medicine & basically treated for Staph infection. Went in because my…read morePCP upon calling (8/4/26 @8:30am) was booked unless I tried the Thursday morning early call in to get same day care with open slots. They suggested to go to walk-in urgent care. Tuesday 8/4/26 @9am came here and told them about my possible poison ivy episode with a 2-week outdoor project I was involved in out of town. I was bitten by chiggers, ant, mosquitos, you name it. Red spots started turning more serious. The initial nurse told me it didn't really look like poison ivy so I was curious now what could it be. After a 1hr wait (could have been longer) Elisabeth Pagan, NP came in and I told her again what I had been involved in. She was def sure it was staph infection. Whats that?? prescribed me: triamcinolone and sulfamethoxazole along with zyrtec and pepcid to reduce histamine response. By Friday 8/7/26 no sign of change and some areas got worse. Decided to walk myself into ER on morning of 8/8/26. THANK YOU- CNP, Boelens for your consultation. I could tell she really didnt want to be rude about my urgent care experience but as I was asking questions she was like "that med should have not been prescribed to you," and she also asked, "did she give you a shot"? :/ I said no. Left with a steroid shot and new presc. I felt a weight off my shoulders and peace. I will also be writing a personal note to Elisabeth Pagan for her lack of care and attention with my visit.

Yeah no. This place is clean and people are nice but they don't seem to know their own policies and…read morestandard operating procedures. I called the VA to make sure this was a place within community care because I was having flu like symptoms, a fever for 3 days straight, couldn't even keep food down and they told me I couldn't be seen until I paid a 150$ co pay. As a veteran with full coverage through the VA, this was extremely disappointing and I felt very dismissed. Through the VA I shouldn't have to pay a dime. Literally made me wait in the waiting room for over an hour to "contact my VA health benefits rep" and kept calling it tricare health insurance. It's not tricare fyi and it's not health insurance. Don't say you work with veterans in the community if this is what happens whenever a veteran comes in to get seen. hope this helps

Very friendly staff. Easy to set up an appointment online. I was called right on my appointment…read moretime and only waited for the doctor for 20 minutes which is just fine. Dr. Covert was very knowledgeable and helpful. He didn't rush me. I think I've found my new doctor!

The online check-in process resolved my waiting time down to less than 5 minutes for my appointment…read moreto begin. Kelcey, a nurse for Dr. Haws, was attentive, a great listener and gave me comfort with her empathetic smile. Dr. Haws is a caring and methodical physician who went to great lengths to diagnose an issue I had been dealing with for a few weeks. His bedside manner was caring and detailed. Dr. Haws has continued to be the most effective, responsive and caring primary care physician I have ever attended. Highly recommend Dr. Haws and his team at this clinic for your primary care needs.

I moved unexpectedly in the last month of my pregnancy and this hospital took me for the remaining…read moreprenatal care and delivery. They also did a fantastic job helping me feel truly cared for. I have no regrets!

I have had a problem with my left ear for over a month. Went to my doctor a few times to figure out…read morewhat was going on. So I got a referral to come here to get a CT scan on my ear. The lady I talked with and the one who did my scan her name was Kim. So what was nice is I came in to check in thinking I was going to need to fill out a bunch of paperwork but it was simple. The lady who checked me in asked me a few questions and I was off to get this test. Kim she was the sweetest lady she was very helpful with getting me ready and letting me know what to expect. The test only took about 10 minutes to do. Kim made sure that I was very comfortable and made sure I had warm blankets on me the whole time. After the test I gave her a big hug and told her I was very appreciative of her helping me go through this time. So Thankyou Kim