Went in two separate times during the weekday and each time there was only one patient before me…read more Filled out paperwork, was seen by a nurse practitioner ( female the first time male the second time), had an extensive thorough exam, given a prescription and paid; I was out the door in 20 - 30 mins. I'm a retired nurse and I can be a very assertive/aggressive patient if I believe that things aren't being done right. I felt at ease seeing that I was being taken care of by competent and professional staff. I was really impressed that they actually looked at my history and notes from my previous visit. They addressed all my questions and concerns; I was very pleased with my overall experience.

I took my Girlfriend there on a Sunday for severe back pain , paid the Hundred bucks they said is…read moreall it would cost if paid up front ( later billed my Girlfriend for about 30 bucks more ) , and never saw a Dr. A Nurse came in and Diagnosed her, treated and released her. Seems like a lot of money for not even seeing a Doctor, and then Billing after they said we were paid in full. Angry ,Disappointed, and her issue remains. Chad

Best Urgent Care around. Front desk is always friendly and accommodating. Providers and nurses are…read moreeducated and kind. Clean facility and incredible care.

5:30 on Friday, Jan 23. The storm has not yet hit, nor is it looming. Their posted hours say 8pm;…read morethe online check in and phone message both indicate it's correct to bring in our sick child. BUT THEY ARE CLOSED! We called first; outgoing message makes no mention of early closure! At the VERY LEAST put it on the message so people don't waste their time bringing a sick child to what may be the last chance to access in person care for several days! INFURIATING!!

Pretty Efficient Place for a walk in clinic. I recently…read morewent there for what was diagnosed as a sinus infection. They gave me a steroid shot and told me that they were not going to give me any antibiotics because it was not severely infected. They did say that if the shot did not work within the next couple of days, I could call in and they would call me in the antibiotic. I must say that I was impressed by this. The last impressive thing was that I received a call two days later, just to check in on me. It was pretty hot in here, and there was some very strange 3D artwork all over the tiny exam room, but all and all good place with competent employees

I was highly impressed with this urgent care! I use MANA for primary care but had never been to one…read moreof their urgent care locations until recently. The staff were all extremely friendly & communication between each staff member was great. I went in for a minor injury on the weekend & was seen quickly & efficiently- my medication was called in to the pharmacy before I even left the clinic. Would definitely visit again if needed!

I was seen in a timely manner. The quality of care was great. My Dr. listened to me and talked with…read moreme on results in a manner I could understand. The staff are all friendly from the time you walk in, to the time you leave,

Snotty lady behind the counter was very very rude. Too bad Mercy has a good name. The clinic is…read morevery close to my house but was unable to see doctor.

Misdiagnosed: Was given wrong medicine & basically treated for Staph infection. Went in because my…read morePCP upon calling (8/4/26 @8:30am) was booked unless I tried the Thursday morning early call in to get same day care with open slots. They suggested to go to walk-in urgent care. Tuesday 8/4/26 @9am came here and told them about my possible poison ivy episode with a 2-week outdoor project I was involved in out of town. I was bitten by chiggers, ant, mosquitos, you name it. Red spots started turning more serious. The initial nurse told me it didn't really look like poison ivy so I was curious now what could it be. After a 1hr wait (could have been longer) Elisabeth Pagan, NP came in and I told her again what I had been involved in. She was def sure it was staph infection. Whats that?? prescribed me: triamcinolone and sulfamethoxazole along with zyrtec and pepcid to reduce histamine response. By Friday 8/7/26 no sign of change and some areas got worse. Decided to walk myself into ER on morning of 8/8/26. THANK YOU- CNP, Boelens for your consultation. I could tell she really didnt want to be rude about my urgent care experience but as I was asking questions she was like "that med should have not been prescribed to you," and she also asked, "did she give you a shot"? :/ I said no. Left with a steroid shot and new presc. I felt a weight off my shoulders and peace. I will also be writing a personal note to Elisabeth Pagan for her lack of care and attention with my visit.

Yeah no. This place is clean and people are nice but they don't seem to know their own policies and…read morestandard operating procedures. I called the VA to make sure this was a place within community care because I was having flu like symptoms, a fever for 3 days straight, couldn't even keep food down and they told me I couldn't be seen until I paid a 150$ co pay. As a veteran with full coverage through the VA, this was extremely disappointing and I felt very dismissed. Through the VA I shouldn't have to pay a dime. Literally made me wait in the waiting room for over an hour to "contact my VA health benefits rep" and kept calling it tricare health insurance. It's not tricare fyi and it's not health insurance. Don't say you work with veterans in the community if this is what happens whenever a veteran comes in to get seen. hope this helps

I am a registered nurse. I have 30 years of experience. I have also been hospitalized myself, and…read moreserved as a patient advocate in addition to floor nursing. Physicians Specialty Hospital is the best that I have experienced. #1 CLEAN: PSH has cleaning staff 24 hours. Hospitals have admissions and discharges at all hours. Without housekeeping staff, nurses must provide this. #2 STAFF: PSH RNs, LPNs, CNAs have more experience in the specific surgeries and individual orders by MDs who have privileges there. This increases communication and provides uniform application by all shifts. Great attitude! #3 HIGH QUALITY: a) It is quiet! You cannot hear conversation, TV, etc between rooms or from the hallway. Therefore, privacy can be 100%. b) Staffing quotas appear to be much better than mandates. This enables the higher standards of care to be carried out. c) Room space enables tasks to be performed easier and safer. 4) Physical Therapists are excellent. Mine personalized my sessions through observation, communication and demonstration. She provided printed step-by/step instructions and personal coaching tips that were applicable to my personal needs. Her coaching was encouraging and included indications for cutting back or pushing forward. 5) Meals were above average. Coffee was hot and milk was cold and ice cream was frozen. My discharge was complete. All follow-up care was scheduled; discharge instruction, prescriptions were presented by RN Supervisor.

Went to this ER late at night in February with a suspected (and later confirmed with test results)…read morealpha gal allergy attack. Was experiencing high BP, upper and lower GI distress, very scary heart-related issues (tightness in chest, pain), constant diarrhea, losing weight rapidly. This had been going on for days. They literally checked my vitals (temp, BP) and nurse palpated my stomach. Then they made me wait and shoved forms at me to sign while I was still feeling distressed. One of the forms was saying that I refused treatment, which is false. They simply did not know what to do with me. An expensive lesson learned that I need to avoid this location (at least with an allergic reaction). They charged my insurance about $1020 (my portion $684) for the ER visit and another $163 (my portion ($92) for the PA I saw. I ended up having to pay over $600 for absolutely nothing: no meds, no help, no tests done, absolutely nothing. I was able to get a 20% discount off the $684 charge if I paid in full. I found that out after calling to complain. It was a weird, expensive, and disappointing experience.

Very friendly staff. Easy to set up an appointment online. I was called right on my appointment…read moretime and only waited for the doctor for 20 minutes which is just fine. Dr. Covert was very knowledgeable and helpful. He didn't rush me. I think I've found my new doctor!

The online check-in process resolved my waiting time down to less than 5 minutes for my appointment…read moreto begin. Kelcey, a nurse for Dr. Haws, was attentive, a great listener and gave me comfort with her empathetic smile. Dr. Haws is a caring and methodical physician who went to great lengths to diagnose an issue I had been dealing with for a few weeks. His bedside manner was caring and detailed. Dr. Haws has continued to be the most effective, responsive and caring primary care physician I have ever attended. Highly recommend Dr. Haws and his team at this clinic for your primary care needs.