I have had some nasty medical problems lately, kidney problems, etc., and my doctor told me to go…read moreto Compunet. My husband and I have been there many times recently and want to know WHY is the woman at the reception desk so NASTY and RUDE? (Short, chin length, dark graying hair, rather thin. People come to Compunet to get well! They are not feeling at their best and are forced to deal with her!? Consider your patients and the way they are feelings. PLEASE! Know they are not at their best or they wouldn't be there! ...and certainly, shouldn't have to deal with a RUDE receptionist with a nasty personality! Certainly, your business knows this and would want to be as kind, caring and patient while working with their patients' medical problems as possible! Having visited numerous times, the doctors and nurses and others are truly patient, personable and friendly! Surely those in charge of this business must know this and would want a person with at least a tad of kindness and compassion at the receptionist's s desk. Please feel free to contact me at (937)247-5019. Hopeful, Bobi King Kindness and sincere caring are so very necessary when patients are frightened . . . and I am!

I schedule online whenever I have to go. It makes it easy and quick. They are always very friendly…read moreand professional.

Walk in seen in 15 mins. Staff was pleasant and professional. Will use again. Total time was less…read morethan 30

I really don't know where to start with this review. I had to have some routine bloodwork done and…read morethe LabCorp in Huber Heights. They are able to do Saturday morning appointment, which is super convenient for me. I go in, I check in at the kiosk, and I take a seat. I am the only person in the waiting room. As I'm sitting there, I can overhear the three ladies behind the window talking about someone which I soon figured out was me. They said "Did he just leave?" "He probably forgot his insurance card." And then the one lady with red hair says "If that MORON doesn't come back in five minutes, I'm canceling his appointment." Yep...she called me a moron. I immediately stood up and walk over to the window. I calmly say "Are you referring to me?" All three ladies looked at me like deer in headlights. The lady that called me a moron started stuttering and stammering. She asked my name, and I said yes that's me, and she says "Oh, we thought you left. We have been calling for you." I replied back and said "No you didn't, I have been sitting here staring at the window, listening to your entire conversations. Next time, you might want to check the room before you start calling people morons." She completely ignored the fact that I was called a moron and just asked for my insurance card and payment method. They took me back and did the blood work. I will say, the lady that did my bloodwork was super friendly. Although, she was probably trying to make up for the fact that I was just insulted in the waiting room. As I was walking out, the lady with red hair, the one that called me a moron, yells out at me "Sorry about all that, we had thought you left". I didn't even acknowledge that hateful woman and I continued out the door.

Update from today experience. My husband went there and they refused a test he has had drawn for…read morethe two years. They no longer will do it! Not a good business practice. Amy was a wonderful competent and caring representative of labcorp. Sorry she is gone and so is our business. It was so close to home. Change of management has business consequences. Kind and competent. Quickly manage lab requests and are generally well above average when it comes to drawing blood and understanding discomfort and pain. Extremely attentive and focused.

Worst experience I have ever had with a laboratory testing company. When I arrived, they could not…read morefind my bloodwork order in their system for a good while. Then they had me check in on the computer, which I didn't mind. It scanned my insurance card and asked for other details...no problem. Then they said they found my paperwork for the requested tests and called me to come back to the lab room. The nurse practicioner we to her computer to print out the labels for the viles, but could not find my lab request. She called to the people up front for help. They came back and then fiddled with the computer and said they were going to have to manually enter my insurance information into the computer. She took my insurance card and started entering the information into the computer. After that, she reached for a bunch of viles which I thought was odd since I was just there to have one thing tested. They drew the blood and said I was good to go. One month later, I receive an invoice form them for over $500 for 5 additional blood tests that were not requested by me or by my doctor. I refused to pay and they said to have my doctor call to straighten it out. I had my doctor verify and he did not request any of the additional tests they had performed and the labcorp rep said they would take care of it. A month goes by and the invoice is still out there, then two months, then 4 months and now after multiple rounds of phone calls and talking to people at labcorp, we are in month 5 with the invoice still out there and past due notices coming in the mail for services neither I or my doctor requested. I have very good insurance and have NEVER had to pay for bloodwork tests in the past and believe me, I have had these tests before. I don't think they even know how to submit an insurance claim correctly. Avoid this company at all costs. Get your bloodwork done elsewhere if you can.

Multiple rescheduling and rude staff ensure I won't ever go back to a Compunet Lab for a blood…read moredraw. Labcorp is faster and friendlier and they don't mess you about. I went in for my scheduled appointment at 8 am with a draw that needed to be completed between 8 and 9 am due to having taken Dexamethasone the night before. I signed in and after waiting 20 minutes, I alerted the woman at the desk. She said they'd be right with me. There was no one else in the waiting room. After 20 more minutes, I approached the woman again, letting her know that the draw needed to be done by 9, I've been here since 8, and it's now 8:40. She told me to wait. A couple of girls had gathered at the desk and were listening. At 8:50, I approached again because they were all gathered around laughing and chatting about their weekend escapades and it was getting dangerously close to being too late to do the draw. There was still no one else in the lobby. I walked up and she closed the window on me. At 9:01, she opened the window, called me up and told me it was too late to take the blood. I rescheduled the appointment. After calling the Dr back and having him prescribe another Dexamethasone prescription and picking it up and waiting a week, I go back for my appointment at 8 am. This time they drew my blood by 8:30. The Dr called and said I'd have to redo the draw because they'd "messed it up". I went to Labcorp for that repeat draw with no issues. Fast forward a couple months and I make an appointment for a non-fasting blood draw. I show up to said appointment and they ask if I've been fasting, I tell them no, it's not a fasting draw. The woman states it's their "personal policy" to only do fasting draws. I mention they could have told me that when I made the appointment. I rescheduled. I show up again, fasting this time, and they ask if I've taken a multivitamin within the last 24 hours. I said yes. They said they can't do the draw because it's their "personal policy" to not draw bloods if the patient has taken a multivitamin within the last 24 hours. I walked out and will never go back to a Compunet Lab ever again. I called the Dr and he's putting the orders into LabCorp for me. I explained the messing about and he said he's received similar complaints from other patients.

Clients had been waiting over an hour they stated. No one at desk.sign in was not working properly…read moreand individuals not being called in order. Clients were telling staff who were next. Only two people working and clients left due to long waits.staff very nice and being professional under very stressful conditions for them . The staff is to be commended for their professional manner under very stressful conditions. Also no butterfly needles available for the difficult draw.

Some of the staff is really nice and took good care of my family member but they are late to…read moreopening up the doors after their hour long lunch and the front desk lady was very unprofessional from the greasy hair to the AirPod in her ear not only that she won't get her butt up and ask for you to come she will yell your name through the closed window expecting you to hear her they leave the doors open when drawing blood so no privacy and the phlebotomist is not well trained took multiple tries to stick her and even then blew her vein honestly I work in healthcare and I would not recommend this location this was ridiculous.

I wanted to have my blood work done on Saturday, so I wouldn't have to take off from work. So I…read morecalled Wednesday to verify that they had the order from the Doctor. No answer, left a voice mail. Thursday, I called, I left the same message. Friday, I called again. No return call. Saturday comes, I go to the Compunet on Stroop Rd to have blood drawn. No work order, after I sat in waiting room for 45 minutes. I called Wednesday, and did not have a response before Saturday. They did call Tuesday, to say that there is no work order. It takes 6 days for anyone can give an answer. That is totally unacceptable.

The receptionist asked are you Able to wear a mask I said no and she said I'd have to leave I wish…read morein a perfect word everyone would refuse so they would update policy or Go out if business I can barley see to write this post because my gasses are fogged up from mask being on.

Everyone there was really nice. I like that u could wait in my car since I had my baby with me it…read moremade it easier. Didnt wait long at all. Got a same day appointment. Got my results less than 24 hours later!

Still unable to access patient portal..have been trying for days....OMG...I wish my physician used…read moreCompunet!!!

I left this identical review under Well Now, but thats because its essentially the same location…read moreunder a new name and the well now version is closed. This urgent care used to be Well Now but is now Quickmed but its the same location and we have been there with similar experience under the well now name and the current name. I'm superstitious that if I crow about good care it will disappear (kind of like a universal I told you so), so to be clear this is only about the care I have received to date, and the experience going forward could change at any time. This is hands down the best urgent care medical services my family and I have experienced in two decades. The providers aren't just attentive and caring, they are competent. Like shockingly competent, which is something I don't really expect to receive in this region, even at the "nicer" areas, much less by an urgent care anywhere. The office side is a little iffy (mostly workflow problems: long waits, communication issues, computer system problems), but the office staff has always been courteous to us and I would far prefer to have people who care, try, and the providers to be medically competent than have shorter wait times and a more efficient workflow. Seriously, don't improve those at the expense of medical care.