Staff were welcoming, but the office runs very slow. The doctor showed a very caring attitude. You…read moremight have to repeat your needs to staff, they may not take you seriously.

A recent visit to this facility for drug screening was marred by an unprofessional experience. The…read moreadministrator rushed the process, yelled instructions, and mishandled concerns about my sample. Claiming the sample had a "chemical" smell. When questioned, they became aggressive, threatening to invalidate the test and notify DOT. I sensed unfair treatment, potentially motivated by racial bias, and now question the facility's safety and neutrality. After being talked at about a process I have never before experienced I declined to be monitored while urinating. Once it was made clear this invalidates my entire test and marks it as a positive; I agreed to monitored. There response was that it is now too late to make that decision and I should have agreed beforehand. My next step is to contact DOT directly.

From the owner: Looking for reliable testing and wellness solutions in Cincinnati? Arcpoint Labs in ARCpoint Labs…read moreof Cincinnati East offers over 10,000 clinical tests and wellness solutions to empower informed decisions. We specialize in drug testing, DNA testing - including paternity testing - and DOT compliance services. ARCpoint Labs of Cincinnati East also provides comprehensive background checks and occupational health services, supporting businesses and individuals alike. Access accurate results and peace of mind with our wide range of testing options.

The front desk office staff were pleasant when I arrived. It would've been nice to get the 10 pages…read moreof paperwork to fill out prior to the appointment, so be prepared to fill a decent amount of medical information before you get your scan (or even better, ask the company to send or email you the paperwork beforehand). The radiology tech was very polite and friendly. This particular MRI machine seemed louder than others I've been in, however, with ear plugs and headphones playing music from Pandora, I wasn't bothered by the sound so much. Overall, this was a positive experience as far as getting an MRI goes.

Called and spoke to their virtual AI assistant (no way to bypass) that made an appointment for my…read moreone month old, got there and was turned away after I paid saying they don't take one month olds. They refunded the cost but it was a huge waste of time while I could have been taking my child elsewhere.

Very smooth experience. Nurses were extremely helpful, doctor was very direct and informative…read more Highly recommend.

Professional and kind staff. I recommend highly. Affordable Medical Imaging performed test for $500…read morethat locally I would have been charged 9k. Received results within 24 hours.

Incompetence or illegality at the highest level…read more Thomas Predey, MD of 'affordable medical imaging of Cincinnati, Ohio who told me that, "In 20 years of imaging he'd never seen an order for both a brain MRI and a neck and head MRI at the same time. Really? The receptionist told the couple in front of me that it would be 1 or 2 days before the results came in. I asked if they could be emailed and she told me no, probably for security reasons. So, imagine my surprise, when I arrived home in Columbus 2 hours later and flipped through my emails, head pounding, and found my 'results' had been sent to me 1 1/2 hours after shooting the MRI. Seriously, you can look through two patients before me and 600 images of me in under two hours? What a crock. Clearly this is not incompetence, but criminal behavior. So I emailed https://radiologyassist.com/ and sure enough the lady told me that he only shot the brain and it is not the problem. It is the neck and head for which I specifically went to Cincinnati to have them shoot. Radiologyassist.com did refund the second amount but that is little solace when you dying.