I have been a nurse for a long time, and I have to say that my experience at Labcorp has been very…read moredisappointing. The staff's unprofessionalism and lack of focus on solving client issues are upsetting to me. When clients are asked if they have the necessary paperwork and respond that they do not, the staff simply say in a rude sort of way, we need paper work! They then proceed to ask for the client's doctor, only to later say that they have the freaken paperwork. If there is an issue with a patient, instead of addressing it professionally, they just say, "Move it over," and walk it out ( lab reqs). I had cortisol levels that needed to be drawn by 9 AM, and I made that clear to them. Unfortunately, my concerns were met with indifference. Numerous customers arrived after me but were seen first, and I'm quite sure not all of them had appointments. One staff member, in particular--a heavyset African American woman with an afro--exhibited the worst attitude I have ever encountered in a lab tech or service representative. She does not seem to enjoy interacting with people, so I'm puzzled as to why she chose this job. It appears that Labcorp is struggling to find qualified staff and is failing to prioritize customer service in what should be a client-focused environment. This situation creates a liability that could have serious consequences.

The worst. Checked in and hobbled to my car to get paperwork. They closed at 4:30 and locked the…read moredoor at 4:29. Refused to open for me. She claimed to have texted me, she didn't...

Labcorp facilities (in general) seem to get a bad rap for various reasons. I've been to a few of…read morethose myself. Today's experience couldn't have been smoother. The check-in staff were friendly and my phlebotomist, Lisa, was great & very experienced. I explained my concerns upfront- needing to lay down while having blood drawn, which vein works best and my anxiety. She talked me through the entire process and brought me water afterwards. They were so kind and accommodating while letting me take the time I needed to sit before leaving. This is one of the best Labcorp experiences I've had. Will definitely come back when/if more labs are needed.

The staff is relatively pleasant, but they don't understand their own system, can't find order, and…read morefrom quarter to quarter as I do the same thing, they tell me different information. I have to have lab order resent. When I try to call to confirm they have my orders, they never answer the phone.

Wonderful and caring service. Very helpful in downloading labs. Such a nice experience.read more

Even with an early appointment, there was a 30 minute wait just to be called from the waiting room…read more The woman working at check in was rude to patients, including scolding a woman who asked to be called by her correct name.

Thanks Yelp for giving me a "scripted" version of what I should write…read more Review based solely on the facts that: 1. Had an appointment at 820am and yet 10 minutes goes by and no one has seen me yet. I arrived at 805am to ensure I get my paperwork done!! 2. No one in reception is wearing a mask. During Covid. In a medical facility. The medical staff are, but this should apply to EVERYONE in this facility.

A wonderful experience every visit I've had here at AFC in Glen Allen, VA. The staff is courteous…read more& polite & everything is explained. Feel free to ask them your questions too. Very sanitary & properly attired with masks. Sanitizer & masks are laid on a table for visitors & patient use. Suzanne Paul Nurse Practitioner is my present PCP. I'm very satisfied with her bedside manner, knowledge, conduct & examination. I highly recommend AFC in Glen Allen in Short Pump, VA.

Dr Rolfe is an angry young man that needs to find a new profession. Within 60 seconds of meeting…read morethis gentleman he called me a junky. He then lunged at me like he was coming at me physically before screaming down the hallway I was not welcome back ever again. I've been seeing real doctors for 15 years there.

I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A…read more and her team. I have been going to her for some time, and she consistently is kind, listens well and is very thorough. Truly I couldn't ask for any better, Also, Kedron has a delightful personality that makes me laugh. Kedron is a gem whom I deeply appreciate. In addition, the lab team is always efficient, thorough and courteous.

I recently had my Mamogram and needed an US which was done they recommended I have an MRI to my…read morebreast due to issues. I have waited over a month and called to see what is going on to find out they are closed for restructuring. They did not notify me of the need to find another place nor are they recommending any other facility. If they open up again I would not recommend anyone go there. Hopefully I can get a referral from my Dr. I pray I can get all my old records to take to the next place. Stay away from a place that does not communicate with their patients.

This is an imaging center that's always on the leading edge of technology, but that's not the best…read morepart. The best part - you know your scan results before you leave. You can, of course, elect to get mooshed and then informed later of the results (how very 20th century), but for those of us who've had a skirmish with the Cancer Troll, that knowing-right-away thing is HUGE. The entire facility is beautifully appointed and comfortable, the staff are terrific, and the technology is best-and-latest available. Why would you go anywhere else for a mammogram? Self-pay price for a diagnostic bilateral mammogram is $175.00 as of June 2013.

Streamlined but a bit unorganized as a system, however, the staff are all nice though. It took me…read moreabout 45 minutes for my appointment, and about a 24 hour turnover time for the results of my test which is fairly quick (however it all depends on the type of test)

My doctor ordered a PSA. Quest divided the test into two values and charged me 120.00 twice, 240.00…read morefor EACH test. The office people at Quest are so suspid or corrupt to correct the issue. If you like to pay double for tests you reached the right place.

I was so impressed with the imaging services I received here…read more Took the time to answer my question and made sure I understood the process Kept the appointment time Trish at the check in and later when I picked up my test results was very helpful !!

I've had many imaging services here and have always had a five star experience. Scheduled smartly…read more Never waiting long to get checked in or seen. Fast results. Clean. Great location. If you're lucky, you'll get taken care of by Dannan. Super nice, caring and super competent.