This stupendous place left such a lasting impression that I'm writing about it years later. Note, I…read morehave no idea if they have moved since this happened, but it was the AAA in Massillon on Wales. I was about 12 and went there with my mother. She wanted to buy a vacation. When the "sales" "person" "helped" us, she asked which brochures we wanted. My mother, I guess, didn't think about this point. So she deferred to me. I answered for her, pulling from the long list of places she constantly wanted to go but couldn't because she was "dumb stupid" (her words) and had a child (me--obviously). The wonderful AAA salesperson then put on her worst condescending tone and asked me "Do you need these for school?" My parents stopped renewing after that day.

From the owner: We're always with you thanks to our 24-hour Roadside Assistance. If you need to jump or replace…read moreyour battery, unlock your car or fix a flat tire, we can help whether you are the driver or a passenger. We offer various insurance policies including auto, home, renters, life, and more.

Excellent service and personalized attention. Staff responds quickly to any questions. Working with…read morethem thru a complicated vehicle claim was fabulous, I can't recommend them enough.

We moved from another state, leaving behind a 50 year relationship with our insurance agent. Buell…read moreand Olivieri Insurance came recommended to us, and we have been SO incredibly grateful that we have found an agent as helpful, available, and trustworthy as the one we left behind. Tony Olivieri has helped us with all our insurance needs and is always there for us, answering questions and advising us. I have complete faith in him.

This place WILL ROB YOU! I was paying over $100 for liability with State Farm when I found out that…read morethey shouldn't be charging more than $80 a month I left. I now pay $65 a month a hell of a lot less.

Glen and his team have been extremely helpful and always prompt to take care of any questions I…read morehave. It's a pleasure working with him and his team!

they have great insurances here. the agents know exactly what they are doing. very professional.read more

From the owner: Established in 1874, A.A. Hammersmith Insurance is a full-service insurance center with a panel of…read more35 insurance specialists serving over 8000 individuals and family and 700 businesses throughout Stark County and Northeastern Ohio. Based in Massillon, Ohio, it offers range of services including personal coverage that includes homeowners, automobile, umbrella liability, recreational and valuable property; business coverage that includes property, compensation, commercial auto, liability, product liability, fire, crime and marine and financial planning that includes life insurance, disability income, accident, long-term health care and pensions. A.A. Hammersmith Insurance works for a number of companies, including Wayne Mutual Insurance Company, Hastings Mutual Insurance Company, Westfield Insurance and Medical Mutual, among others.

Worst Insurance experience of my life . They don't advocate even when they know they're wrong I…read moreasked for information I got minimum . I will not give up I'm not getting ripped off by businesses who do not do the right thing . Go somewhere else in my opinion where you have a agent who cares about your situation and doesn't say I don't know or we can't do anything especially when you're 100% in the right which I am . No need for rebuttal I've had enough lies for the week I found a real company .

Very helpful taking care of home, auto, and life insurance needs. Definitely recommend for any…read moreinsurance and financial services.

If I could give this place -25 stars I would!! They are…read morecompletely behind the times and have a computer system from the 80's. Don't have 2 policies with them because they will never get your payment to the right place and then they try to cancel your policy. No words!! Plus, they don't want your business they just want to say how right they are.

I have been a member of this credit union for over 12 years…read more There loan rates are what keep me there, as with many credit unions you will find this a great feature compared to big banks. With that being said there's a downside to credit unions like this one. The access to your money is definitely an issue. Look forward to ATM charges. If you travel they won't have local ATM's since the are only located in Massillon. That was a serious downside as I moved from that area and still have my account in Massillon. This creates a real issue if I need to deposit cash or get cash. Especially since I work during their business hours and cannot get there before they close. Their ATM is shut down at times due to fraud. They don't usually answer the phone line so if you live a distance you might have to go there to talk to a person. Another huge issue is there frequent issues with fraud. My card has been closed many times without notice due to their frequent issues with fraud. So when you go to buy food or gas your card will get declined and you are there scratching your head to why your card won't work. Other times it a PIN number use only, but your not notified of this either. I was on vacation getting groceries years ago and my card was declined. I couldn't figure it out. It was a weekend and I had to wait till Monday to call and get an answer. No food in another state!!! I had no other cards to use! When I told Suzanne this she lectured me on having a credit card as back up. Then you have to wait almost two weeks to get a new card. Which makes it difficult for a person such as myself to try and get cash since I'm working during there business hours. Their fraud person-Suzanne- is less than kind in a response to your situation. I've deal with her multiple times and she told me that I just have bad luck. When I told her it's an inconvenience for me as a member and I had bills to pay she says, what exactly do you need to pay with a debit card? Not that it's her concern as it's my money, but there are a lot of things people pay with their debit/credit card from their bank. As I needed to pay for gas, food, and needed to pay for my BMV plates for three cars. Then she says use checks, which I'd have to pay for? Or I can get cash which cost gas money to get there and I'd have to leave work early, which means I'd have to use vacation time. Then if I didn't get enough I'd have to come back for more or I may need to return some if I took too much. Fraud=more money to pay out for the hard working tax paying but this place can't keep the fraud issue under control I've found the staff less than caring about there frequent issues with fraud that which is a serious disturbance to their members. When you bring this concern to the manger nothing gets done!!

I haven't banked with and family for very long and I made a payment with my debit card and I felt…read morelike I got scammed so I called the bank and they canceled the card. They told me it would be a 10 days to get a new card. It's been over a month and every time I stop by they tell me oh yeah well it takes a while in the mail. Unbelievable. The mail never takes that long for anything so I went to the bank in Massillon on Freedom Avenue Those people are awesome they got off of their into it and said you're never gonna get that card that card we could do is re-order you one and have it sent here to the I said long does that take? She said between seven and 10 weeks. She said I said OK let's do that then I'm still sitting here without my debit card just can't believe Bank here on Erie Street is so most of the people very rude. There's only one or two people I like to deal with there but the other on freedom Avenue is awesome. They are very friendly and very helpful.