My amazing health care plan is covered by my employer. I have had HealthNet PPO for 11 years…read morethrough our office. Which is good, because I am like a walking hospital bill - I've sprained an ankle, and broken toes, a foot, and a femur in the last five years. Yikes! HealthNet (and John Muir) have been with me every step of the way - even when those steps are using crutches, walkers, and wheelchairs. My femur surgery and subsequent hospital stay still cost me a ton of out of pocket until I hit my deductible (literally thousands of dollars), but that's how insurance works. The rest was covered, even home care and physical therapy. Unfortunately, my PT ran out of visits before I was healed and I still limp from time to time and experience pain semi-frequently. But I kind of blame that on the Physical Therapists for not pushing me harder at the beginning. My broken foot never even received PT, which I blame on the orthopedic specialist I've seen a couple times this year. Not all my medical bills and insurance coverage though are injury-related. I see doctors for preventative measures. I'm a picture of health right now so it's nice to have a team keeping me on track, and an insurance company that covers those visits. And on a much bigger scale, FAMILY PLANNING - my lady doctors and I love to talk about the exciting possibility of children in my future... which also makes me happy to know that I have great health coverage because that's not a road I would venture down without it! HealthNet recently sent me a survey on my experiences with their company and my doctors. Vanessa G. followed up on my responses and called me - we spoke, and then a few days later she sent a hand-written thank you card to my home. Girl! Thank YOU! I love someone who takes the time to show that something matters to them, and obviously your clients, and your job, matter to you!

If I could give negative stars I would. One star is GENEROUS. They are quite literally the WORST…read more Prepare to spend hours, weeks, months trying to accomplish something with no results. Expect them to deny claims for basic coverage (e.g. an annual screening mammogram at an in-network facility). Expect stock responses to any inquiry you make that show no real human considered a word you or your doctor said or wrote. If you have an abundance of time to waste on maddening phone calls and pointless letter-writing, by all means, this company is for you. THEY ARE TERRIBLE.

In LA we have tons of agents. Some do it for different reasons. After getting in contact with…read moreDarren, you can immediately tell he's a super chill easy going guy with tons of knowledge from experience that way surpasses most other agents out there. He's also dialed in to help with all type of insurance needs. His way of breaking things down is almost as if you're talking to a friend as he's helping you understand what the best options are. Glad I reached out. This dude has solid feedback for a reason.

Never bothered to get back to me. Completely uninterested in business or answering any questions.read more

Jeff Drozen was my agent and he helped me save about $400 on my annual premium after bundling my…read morecar and home. I was skeptical at first, and I thought I had really great/cheaper coverage with GEICO when doing my own research. However, Jeff patiently walked me through each line item and helped me shore up my auto coverage. He was persistent, responsive, and ultimately he helped us get great coverage with Mercury. I would recommend at least a phone call to Jeff when trying to find a cost-effective insurance bundle.

I had some pretty serious questions related to my coverage. Ultimately, I had been redirected to…read moreanother insurance agency and was no longer a Gaspar customer. Tim had been my agent up until that time. The new agency was doing very little to help me. I kept calling Gaspar with questions. They did not have to help me. It's understandable; if I'm not their customer, why would I have any expectation of service. The receptionist, Marjorie, did a lot of digging to find answers for me. I was frustrated, so I am sure I was NOT fun to deal with. She took the time to go above and beyond. She really didn't have to. I imagine that kind of customer service is extended to their real clients.

I don't even know where to start... Sue and Ed are the best…read moreagents! They get right to the point and save you the best bang for your buck. They are patient and very understanding of all situations and still manage to help you professionally. I love their professionalism.

They for absolutely no reason cancelled my policy & after 8 days are just telling me I have No…read moreinsurance!?!! Are you kidding me ? My vehicle cost more then 60k . They don't care.

Great Experience with Underhill Insurance!…read more I've had a wonderful experience working with Underhill Insurance. Initially, I worked with the fantastic Elizabeth, but I believe ownership has changed, and now I work with Christy. She's incredibly quick, efficient, and truly fabulous (but don't tell Elizabeth!) Regardless of who I've worked with, I always receive top-notch service and a great attitude when reaching out for assistance for my clients. If you're looking for an insurance company that offers the right price and gets things done, Underhill Insurance is definitely the one to go to! Oh yeah Kevin is very cool too!

Working with Kevin was a great experience. Usually finding insurance in CA is painful, but Kevin…read morewas super knowledgeable found us great rates and answered all our questions. Will not be going anywhere else next time we have insurance needs!

Great, friendly service. I have my auto insurance with them, they were fast in getting a quote to…read moreme and took the time to answer my questions. Also, when I wrecked my car they were very helpful and helped me get it fixed in no time! They also offer homeowner's, earthquake, business insurance, about any kind of insurance you could need!

Thank you miss Catherine for an outstanding and very professional job with finding me insurance for…read moreboth cars .You are a life saver and extremely professional, if i was the owner i definitely would give you a raise.

If you are looking for Car Insurance, I got news for you LOOK NO MORE! Catherine went beyond to get…read moreme the best quote and deal on my Car Insurance I strongly recommend her I look forward to getting a quote soon for my Business thank you!

Love working with the executive team Great experience…read more Top quality It is not easy to find companies that will turn the world for a great service

Definitely one of the best to work with!! Always there when I need to change anything or just to…read moreask a question. I can trust Sharon to make sure I'll get the best coverage I need.

I was introduced to them by another CoDA group secretary(codependents anonymous). We were told to…read moremove and new locations required insurance liability. It was such a quick turnaround and they helped so quickly to make the transition easy for our group. I'm beyond thankful for how much they go above and beyond with any client, even a CoDA group securing a meeting location.

I was introduced to Lynx Insurance through my wife after we got married and began looking for joint…read moreinsurance policies together. I had multiple carriers for my auto, motorcycle, and rental insurance but was pleasantly surprised that Lynx was able to find better pricing and higher coverage through their network of insurance providers. Ken not only patiently answered all of my questions but responded quickly with multiple coverage scenarios, pricing, and thoughtful recommendations. Mostly, I appreciated the personal experience and didn't feel like I was being sold on certain name brand policies only. In the end I changed most of my policies over through Lynx and just kept my motorcycle coverage in place, but if I have any questions or want to re-price any of our current policies Ken is quick to help. I would highly recommend Lynx for any of your insurance needs even if you're not in or around the Los Angeles area. Their network and access to policies are far reaching so I've recommended Lynx to numerous friends and family who have also switched over.

They are amazing! Great service in all aspects of insurance. They manage all our polices including…read moretravel insurance a few times a year. Thank you!

I can't say enough good things about Arlette and her team at Arletta Insurance! From the very…read morebeginning, she was incredibly helpful, knowledgeable, and patient. She went above and beyond to find me the best price and coverage, and when I ran into some challenges with my insurance, Arlette personally stepped in, guided me through the process, and made everything so much easier. She's not only professional and efficient, but also truly supportive and caring--which is rare to find in this industry. I felt like I was in the best hands the whole way through. If you're looking for someone who will genuinely look out for you, save you money, and treat you like family, I highly recommend Arlette at Arletta Insurance in Tarzana!