We scheduled a yacht in September. I paid the $1500 deposit. On the day we were set to go out the…read moreweather was awful, not the normal raining in Miami. Thunderstorms and heavy rains we asked to reschedule and she initially said yes then backed out. I took pictures and videos the entire day to show proof of the awful weather and they wouldn't reschedule or give a refund. Then I found out they don't have a business license. This company is a fraud and don't care about your safety. Who can enjoy a yacht during thunderstorms PLEASE SEE PHOTOS AND VIDEOS FOR THE ENTIRE DAY

Illegally runs yacht charters. NO Business License nor do the yachts. Think about what if you get…read morein an accident on the water. They did not even show us where the emergency equipment was in that horrible event.

1/2/2020 Update, Captain Joe's now has responded to my review...But they decided to lie. So I…read moreuploaded my rain check, have a look at the date, and have a look at my original post.... Obviously not expired. Also they claim on the website there is the rules and regulations about a rain check, I have searched, and found nothing. Captain Joe, feel free to show where they are. None of this behavior is a surprise after what they have previously done. I also have the FULL texts between myself and the "owner" and will also share them. Stay away from this business, as other reviewers have shares, their "rules and regulations" change according to the days mood. Don't get stuck in the middle of it. As I said, crooks, and now liars... I read a few other peoples reviews, and saw Captain Joe's response claiming to require a merchants USCG licensed captain. I looked on their website where they state the exact opposite. I have uploaded those images also. There was also another reviewer that claimed they threatened physically and with a law suite, they did the exact same with me. Also in the texts with "owner" uploaded....

I rented Tiara online. It was rescheduled because of the summer weather in Miami. The rescheduling…read moreprocess was great with Lucia. The day of our reservation, we were told only one engine worked and had not been working for several months. We told them we wanted to use the tube and that was the reason for getting Tiara. Nothing else was offered to us and we were all there so we went on a boat day. Overall, we had a pleasant ride but not what we had planned with a young crowd. I hope in the future this team is transparent about their offerings so people like us don't leave disappointed.

I went out on this charter with my daughter and her friends for 18 th birthday and it was amazing!!…read moreThe boat, the service, the activities (jet ski, inflatables, maui matt and dolphins!?!?) the attention to detail was impeccable. Captain TJ and his crew will MAKE SURE you have a great time and it will feel effortless. The boat is spotless and they are very attentive and most important safe with the jet ski and activities. Captain TJ even went out of his way to try and recover one the girls cell phones he was snorkeling for a while trying to fine it. Thank you so much for making my daughters 18 SPECIAL. All her Friends texted me that they had so much fun. HIGHLY RECOMMEND!

Marybeth was great from the start of our quote, very informational and answered all the questions I…read morehad. Service on the charter was excellent, Britney was very courteous and made we always had food and drinks in hand. We Went out for a family filled day and they exceeded our expectations. TJ our captain was excellent, had a route planned for us and was nothing short of amazing. Definitely 10/10 and would certainly recommend this charter to anyone seeking to be out enjoying the Miami waters with nothing to worry about!! Water activities were great our floaters were amazing and of course the Jet-ski rental was definitely a hit and a plus to our experience !

I'm pretty sure we had the entire time of our lives with Captain Alain. DO NOT BE FOOLED: I assumed…read morewith a name like Alain he'd be older, retired and just driving tourists around for something to do. Imagine my surprise when he rounded the corner looking like a SNACK. Ladies, Captain AND his assistant are sure fire eye candy. Sheesh. Anyway, he was the perfect gentleman in that he carried our bags and insisted we didn't lift a finger (even to make our drinks we brought on board). His boat has an AMAZING sound system and for hours we rode around dancing, laughing, and sightseeing. I can't say enough about how much FUN this was. I'd consider coming back JUST for a longer ride!

Our trip with Captain Alain was absolutely perfect!! We had an absolute blast! We did a half day…read morecharter in Miami for a bachelorette party and despite being racially profiled by the Miami Police Marine Patrol and held up for 45 minutes, our trip was a huge success! We cruised the coast, passed by Star Island, went to a sandbar, had time to lounge in the water, and soak up all the sun on the front deck. Captain Alain was VERY patient, kind, courteous, attentive, and accommodating. Him and his crew were professional and had excellent communication throughout the whole reservation process. I most certainly recommend his services and will be back for future charters. Our pictures don't do this trip enough justice! Thank you, thank you, THANK YOU for making this trip so special and memorable. Next time we're bringing our passports and going to the Bahamas!lol.

She so sweet and we had an amazing day. She showed us around. We even drove all the way down to…read moreMiami city spent extra time took his locations that she doesn't normally go. It was well worth the money.

The good: This was a 3-4 star experience. I booked a…read moresnorkeling tour for 2 for my husband's birthday thru their website. It was easy to book and they had lots of availability. The best part of the trip was how we had the boat exclusively to ourselves! I didn't know it'd be a private tour until the day I came. So, the boat was just a total of 3 people (captain included). The water temperature was great and the clarity was decent. We even saw two dolphins! You meetup at Whiskey Joe's at the marina and you can start your excursion immediately. I liked that you didn't need to wait around much. I was able to see some cool looking fish, a bottom feeder and a crab. You get 2 hours for the snorkeling and you're not required to wear any life vests (in fact, we weren't offered any and I didn't see any). The water is super shallow so it didn't seem dangerous at all. The water is also salty and easy to float in. The boat was nearby the main snorkeling area. The bad: The area for snorkeling was pretty small. It was an artificial reef where the fish were but outside of that area there is just seagrass and there's no living things to observe. The website says snorkeling starts at $75/pp and up but that's misleading b/c that's only the price if you have 8+ people. When I came to the marina, the worker who had me sign paperwork said that "$25/hour tip is required" when I got an email saying 15% tip is optional. My husband clarified and he said "yes, it's required" but later retracted his statement after I clarified that it was strange to give tip upfront before we even went on the excursion. However, I did already give 15% tip upfront on 50% of the value and then Zelled an additional $25 tip to the captain himself afterward. The cost for snorkeling ended up being $407 for 2 people (pricey). The interesting: The captain swam with us to lead us to the reef and then swam back and was mostly on his phone.

Had an awesome time on our excursion a few weeks ago. Our guide was super knowledgeable in telling…read moreus all about the route we were on. Drinks were BYOB and we got to play our own music on the Bluetooth speaker. The boat itself was comfortable as well! Would definitely recommend.

Our family has a tradition of spending a half day on a yacht in Miami, and every time, it's an…read moreunforgettable experience! The service was 10/10 - professional, friendly, and accommodating. The boat was spotless, comfortable, and perfect for taking in the stunning sunset views. Spending quality time with family on the water, enjoying the ocean breeze, and making lifelong memories is truly money well spent. We'll be booking with them again.

Excellent service, reliable, and everything went as agreed. The catering was very good, gourmet and…read moreeverything very fresh. Highly recommended.

Put a deposit down for a charter and was told paperwork and terms would arrive the next morning…read more Nothing ever came and I requested my deposit back within 12 hours. Two months later I'm still fighting for my deposit back and still haven't seen any paperwork. Go with a legit company. I guess you get what you pay for.