What a nightmare. Went here on a Friday night prior to Xmas. Got there at 8:00 pm the place was fairly busy as it had just opened. Was seated up stairs just near the toilets. So one once your put upstairs your an after thought and sitting near the toilets is also not nice. Took us 20 minutes to get a bottle of water to drink. When taking our order the staff couldn't use the ordering system they were provided as it kept freezing up. We order veal parmy and tortellini alla matricana. After waiting an hour we asked how much longer it would be and we're told it wouldn't be long. There were others that were also waiting for long periods of time for their meals. After waiting an hour and 20 minutes we rang the front desk and asked how long it would be and were told it would be soon then they rudely hung up on us. Our meal came after an hour and a half. We had no staff members seeing if we wanted any more drinks or apologetic about how long it was taking and the staff were all standing around doing nothing. The meals were wrong when we finally got them so that was the turning point. We got up and walked out and cancelled our meals they did give us the garlic bread for nothing and the owners were very apologetic and offered us a voucher to return which I refused. Won't be going back any time soon. Key observation were that they had obviously opened the doors too quickly and had not had enough time to train there staff or properly test the order systems. The place looked cheap and nasty and I would be surprised if they last 12 months before closing unless they improve vastly. read more
We had dinner there Saturday night 16/6/18. Initially with some trepidation given the Yelp review we read. In short we had an excellent meal, the service was great. We will certainly be going back. read more