Hotel La Ponche claims to be a 4 Star Hotel.
The hotel is challenging to find. The hotel is located on a street that does not allow cars. They confirmed the reservation with an email without simple instructions on how to find the hotel. The person collecting the car had us wait at least 15 minutes; there's no actual order to how they accommodate their guest checking in. The front desk made excuses and claimed they provided instructions on how to find the hotel. Nothing on the email explains whether you're traveling by car or walking how to locate the hotel. The robes provided were for children. Small and not possible for a woman size 8 to use. The WiFi was not explained or password given. St. Tropez is absolutely beautiful. Filled with many hotels With better location and staff. We booked our room to be Ocean view on a higher floor, the hotel did not accommodate our location request. The room is the first floor with a partial view. I am a seasoned traveler and typically don't ever experience such a poor service. The other thing that bothered me was, the front attendant new I was annoyed by the process, and She actually took me to an empty restaurant to check us in so that we wouldn't be at the front desk complaining. This was completely inappropriate. The front desk attendant should be fired. read more