AC Hotel in Vicenza is a solid choice if you want your Bonvoy points. I was initially going to give…read more3 stars but figured I'd bump it up give the last few days.
Check-in was effortless and the staff throughout were an absolute pleasure. The lobby is clean and has a nice sized lounge area.
The room was nice but the bed had a lot to be desired. The pillows, too. King beds should have king pillows but stacking enough pillows up I made due.
Also, as American living in Europe for just 7 months so far, I know that air conditioning is scarce in most places though I've found it available in hotels. Arriving right after Easter, the A/C in the rooms and the hotel wasn't turned on yet. I was provided a fan that seems like it's had better days. On my last 3 days, the A/C was switched on and sleeping was so much better!
Breakfast was included but was nothing to celebrate. Fruits, cereals, yogurt, and sliced meats and cheeses. It's free so I'm grateful but you won't be satiated.
Lastly, my trip was extended by a few days and I needed to do a bit of laundry. The hotel doesn't have laundry machines but do offer a service albeit expensive.
Pros: excellent staff, free breakfast, nice room, good location
Cons: A/C may or may not be on, paltry breakfast, no laundry on site.
I'd totally stay again for points but if I wanted luxury I'd find somewhere else.