**Yelp Review:**
The…read moremaintenance team, especially Francisco and Gustavo, are truly amazing and work hard to keep things running smoothly. However, they are let down by ineffective leadership and a company focused on increasing profits rather than genuinely maintaining the property.
Regular maintenance and annual inspections are simply not enough. Tenants are left to deal with ongoing issues and a noticeable lack of effort in maintaining both the units and the surrounding areas. Trash and furniture are often scattered around, particularly near the dumpsters, which fill up within hours of trash collection. There seems to be no accountability for residents who improperly dispose of large items or leave their trash bags on the ground.
This neglect has led to problems with bugs, ants, and even coyotes, creating an unpleasant and unsafe environment when trying to dispose of trash.
I loved living here until the last 1.5 years. Now, it feels poorly maintained, and tenants are treated as just another dollar sign--paying over $3,800 for a rundown "condo" with a brick patio wall that I cannot see over. The LVP flooring is cheap, impossible to clean, and separates easily. Management seems more focused on justifying rent increases with superficial improvements like outdoor paint and electric charging stations, while there have been no real upgrades to my unit or those of my neighbors.
When issues are raised with the leasing office, we often receive generic emails from the property manager addressing concerns, but there is never any real resolution. For example, coyotes have torn up both a grocery delivery and an Uber Eats delivery, and despite promises of resolution, nothing has changed since March 2025.
In the last 6 weeks, I experienced mold and water issues in my laundry room, preventing me from doing laundry or accessing my attached garage for days. Less than a month later, my garage flooded due to a malfunctioning water heater, ruining many of my late husband's belongings that were being packed away. When I reported this, I was told that I could only have a car in my garage. Apparently, it's my fault for having anything other than a car in there, even if it's within the lease agreement. Meanwhile, about 70% of residents have overstuffed garages that pose serious fire hazards and should be reported to the county for clear violations. They do not care until something serious happens, and even then, it's swept under the rug as if it's no big deal.
Additionally, for a 2-bedroom, 2-bath home with one adult and a baby, having an SDGE bill consistently over $700 for 3 months--when it was always between $140-$200--is unacceptable. Dozens of residents are experiencing this issue, but everyone is so burnt out that it rarely gets addressed.
This property is starting to feel and look like low-income condos but with a high sticker price.
As a loyal tenant for over 3 years--never late, never a bother, and always keeping my space clean while respecting my neighbors--I feel my efforts are overlooked. The ongoing decline of this property is deeply disappointing.
Nowadays, having a roof over your head is seen as a privilege, so I shouldn't complain, right? Even if I pay over $4,000 a month, I shouldn't have standards or expect anything, right? That's what this complex treats us like.
