I find Anna's way of working very unprofessional. I have been trying to get my appointment for about a year. She scheduled me, and I had to cancel it twice due to illness. First mine and then a family member. She was finally able to get me in for the third time. The day before my appointment. I felt like I should talk to her out of courtesy about a family member came down with COVID in our house. The family member was completely isolated and I was perfectly fine and healthy. She said it would be better not to make to this appointment as she has somebody in her family with kidney problems. And although I was not sick. I still have a covid patient at home. long story short, my appointment was canceled. When things got back to normal, I contacted her, and she did not reply.. I later found out about the passing of her family member and was sorry for her loss. She said she's on a break and will schedule me after she comes back.. Then she started scheduling everybody else, but me when she returned and did not contact me. Although I had been waiting forever. I asked her, why did she not schedule me yet? She replied, because I keep canceling. She suggested that I should go somewhere else where they can accommodate me. Also stated how this is her part time work and she's trying her best.... (while she's scheduling other people and keeps telling me her schedule is full and she cannot accommodate me)..... What? When I inquired again after a few days, she said, I told you to go somewhere else. She has completely stopped responding to my inquiries for an appointment. Although I'm not expecting or asking for something unreasonable. She is running a business. but does not want to provide services.. or services to her favorite clients only.. I don't get it.... What's going on? So bottomline..... very unprofessional behavior. Please do not advertise on Groupon..... And pose that you have opened appointments when you are full for years to come. Good luck doing business like this...... read more
