This place is nice enough but its too loud! I really don't know why all the karaoke bars here are…read moreso loud. It had a pretty nice ambiance though small and a little crowded.

Tucked away beneath the main levels of the Ritz Carlton is a superb 5-star dining experience that…read moreis the Club Grill. From the start, our experience was first class. Each move they make is with exquisite care. The level of service is one that would be tough to match. We first received some bread and an amouse bouche (watermelon with goat cheese). Both were nice little tastes to start the evening. For appetizers, we chose both the Caesar salad and Corn Soup. They were both very good dishes, with the corn soup being a HUGE standout. It was a unique concoction that oozed with flavor. A must order! For mains, we had the NY Strip and Sea Bass. The strip was a solid steak, but not the best in town. That honor would go to Harry's. However, both dishes were still very solid 4/5 star achievers. The sea bass was a nice salty dish that was unlike any other variation of it that I've had. The service here is superb, they have live jazz music at times, and you really can't go wrong with anything that you order! This may be my top choice in Cancun as of this writing for its all around dining experience.

If I had to use one word to describe last night's experience at Club Grill, it would be "magical."…read more I had planned a special birthday dinner to celebrate my dear friend Tina's birthday (& our 12+ years of friendship) and had put in a memo beforehand for the restaurant to do something special for her, and boy did they deliver ! When we arrived, we were greeted with FABULOUS music (their pianist is magnificent) and escorted to a special table for us. It was more than either of us could have expected: rose petals, fabulous place settings, and when we received the menus, we opened them to see, on the left side, Tina's special menu slip/greeting that read: "Happy Birthday, Dr. Tina" (nice touch). The meal itself was delectable! We were presented with a delicious lobster amuse bouche and we ordered a beef tartare to share. I have been eating less red meat lately, however if you're going to eat red meat, eat it here. The quality of the beef tartare was amazing and beautifully presented (as every other dish we ordered). For the second course, I ordered the corn soup. Best corn soup hands down! The flavor was out of this world. For our entrees, I had the duck (staple of the restaurant for 20 years) and Tina ordered the sea bass. My duck was soooo good and I tasted her sea bass which was very flavorful. For dessert, we had ordered (at beginning of meal) a chocolate soufflé which came out hot and delicious (and tasty but not too sweet, which I also appreciate). Then after our soufflé, they delivered a special additional chocolate cake with candle and 'Happy Birthday Dr. Tina' writing on plate, while they sang to us/Tina. It was very cute and sweet. I can honestly say, this experience was a dream: from the synchronized delivery of food/presenting of dishes from the wait staff (literally felt like I was in a 007 ritzy scene with the service), thoughtful touches, delectable cuisine, exceptional jazz music, warmth of staff and great service. I would give this restaurant 10 stars if I could. Classy place and extremely well run. Hats off to the manager and chef (they both came up at beginning and end of meal to speak with us and thank us for coming which was very nice) and our amazing server Oscar (he was so kind and truly the best!! 10s across the board on service!!). Everyone at Club Grill made the night so special and magical and this truly put a smile on both of our faces! I admit, I am used to experiencing top quality/very nice places, but even this place truly impressed me, and that says a lot. Can't wait to come back to Club Grill at the Ritz, next time I'm in Cancun. Thanks again to Oscar, the manager, chef and team/staff at Club Grill. You truly made this night special for us and you rock!! Lesley Hunter

Came here because it was near our hostel. The wait was ridiculously long for our food even though…read morethere was only one other party. The food was delicious and I would definitely recommend the seron ham, so delicious!