This is a really sweet boutique hotel. The room was spacious and quiet, located just a few blocks…read moreaway from the Centro. And, there is a beautiful roof-top restaurant with pretty decent fare. The staff were helpful and the price was really reasonable. There are no elevators, but the porter carried our bags up two flights. No problem. We would absolutely stay here again.

Hidden gems when you're looking for a rooftop bar with a great food menu to complement the…read morebeautiful views this is the place to be. Good wine selection and a full bar menu with an enclosed dining area when you're looking for a view though want to stay warm. Smartly dressed clientele (thirty somethings), great vibe, live music!!

Hotel Doña Urraca is beautiful. The spa is worth going to. They have relaxing music pumping through…read morethe place. Patti was amazing. We communicated as best we can. But that didn't matter because she did a great job. I'm looking forward to the remainder of my stay in Querétaro There is even a nail artist as an extension to the spa. So if you have time you should go and take a break and pamper yourself.

Really loved staying in this beautiful historic hotel. The room was extremely comfortable and had…read moreeverything we needed. The location is great for walking to good nearby restaurants and bars. We enjoyed a day at the spa and although there was a bit of a language barrier it exceeded my expectations. Truly a lovely way to spend a birthday! We will be back!

To be clear, this place is stunning. It is absolutely historic and impeccably designed. In fact,…read morewalking past the facade during the evening drove me to want to go inside the next day. So, we had a little trek to their restaurant. It was a breathtaking affair just sitting in the foyer listening to the piano and sipping local vino. The manager was gracious and helped with our meal selection as well as set up a tour of the hotel. So, why wouldn't I give it five stars? Because the meal itself was not to the level of the atmosphere. It was really good, but we have had some A+ meals in that region of Mexico (especially coming from San Miguel de Allende). So, this spot was terrific so spend a nice afternoon inside the main room, sipping wine and enjoying this magical city.

What an amazing place! We stumbled on this hotel/ restaurant while wondering streets of Queretaro…read more So happy we did. Great ambience, amazing food ( I had an authentic Malcajete), and hospitality which is above and beyond. Hotel looks awesome as well, and very unique. Very much recommend both: restaurant and hotel.

Right in the heart of the colonial district. We were welcomed with a smile and a fine attempt at…read moreEnglish. The rooms are comfortable and clean. The bathroom is HUGE and well appointed with handmade herbal soaps. We were given a key to the front gate for entry after lobby hours and tried to get in but couldn't get the key to work. The attendant heard our troubles and rushed to let us in. Will definitely stay here again when in QRO.

Location, location, location! Plus a charming staff who do all they can to make your stay perfect…read more In the heart of Centro Histórico, walk to beautiful plazas, important historical sites, wonderful restaurants. Rooms are simple but spacious. Every morning, join others for breakfast on terrace or comedor. A gracious lady asks for your order.. a lovely beginning of your day.

Llegamos a las 10:00 am de la mañana para un brunch familiar y vinieron sirviendo 11:45 am…read moreDefinitivamente no recomendado para personas con prisa y un itinerario ajustado

I booked a room at the hotel and upon check-in they told me that my room was available across the…read morestreet at a different property. It turned out to be a very nice property which follows the same theme as the original hotel. I even got a room with a view to the main square which is very nice. The rooms are also very nice with hardwood floors and very modern Decour.

Came for a business trip from LA and my company book at This outstanding place, it has only the…read moreessentials, the bear minimum for a business trip, if you are looking for luxury look for another place, rooms are small but Cousy, awesome warm bed, outstanding customer service, pet friendly, the food in the restaurant is just delicious, they open @ 4am for those who like to have a real early breakfast and close at 10pm for those late night cravings, alcohol is available of course, close to La Coregidora soccer stadium and close to down town. You can book a room and a car for the day for less then $90 dlls.

This hotel is average. Most everything was sold-out, so I…read moredidn't have too many options. I choose HRA based on location. It's walking distance from downtown (I would say 5-10 min.) Checking in was easy, but not very friendly. It includes breakfast, they serve a complete buffet 7-10am. Omelette station, fruits, fresh juices, a few dishes, pastries. I have no complaints about food. Room was ok, flat screen tv, semi-clean. Bathrooms are really small. I ran out of toilet paper and shampoo a couple times, one day I didn't get ANY towels, I had to call the front desk to get some. One of the rooms has a small balcony, but it was really dirty. It even had broken glass on the ground. There is a tiny gym on the 6th fl, and outdoor swimming pool w/ jacuzzi on the roof, small too. View from 7th floor is really cool. This hotel needs better customer service, and they need to do better with cleaning.

Google maps shows this as a 4.5 star hotel. It's a 2.5 at best…read more Pros: it's located next to a mall. There's restaurants and bars at the mall. Cons: the bed sheets were stained. The bathroom is small and the door opens in to restrict the access to the toilet. The towels are unraveling at the edges. There is no room service, no coffee maker in the room, no mini fridge. The rooms are a bit dated. The coffee at the breakfast is not great. It's from one of those dispenser machines. The pool is ok. No views of the city at the top. The workout room is small and limited on exercise options. The complimentary breakfast is ok. Go to Starbucks for coffee, it's just outside of the hotel.