Wonderful, Chilean Food!…read more This was our first time trying Chilean food and it was delicious! The husband and wife that ran the restaurant were so friendly and suggested the Beef Lomo. Everything our group had was amazing! Sorry no pictures, it was that good. We recommend the Chilean Empanada, the Beef Lomo, the Chicken Curry, and the Cuban Sandwhich.

I had a terrible time finding this place. It's apparently part of the Fire House restaurant. We…read morewent in about 4 and there were several other people eating late lunch or early dinner. I got a chicken and pasta dish that I was very satisfied with. I believe I could be a vegetarian. I could have done without the chicken if I could keep the spinach, tomatoes and cheese. Pasta was perfectly cooked for me and I had enough to take a meal home.

Food was fantastic and reasonably priced. Couldn't believe it wasn't packed being around supper…read moretime. It's a bit out of the way since the original Walmart closed and they've built condos on stonegate. Can't wait to go back.

Enjoyed the relaxing ambiance. The food and service is top…read morenotch. Awesome job checks ALL the boxes. We appreciate you, Lorraine and Logan:)

Another great meal at Puerto Nuevo. Fajitas were just right. Great server (Maria) who took care of…read moreevery request. Best Mexican restaurant in the Tri-Cities. We will be coming back again and again....

Waiter failed to tell us about the salsa bar so we ate chips and our entire meal without any type…read moreof salsa (we saw it on our way out). The red enchilada sauce tasted like tomato sauce. Huge food and drink menus. Restaurant and bathrooms were extremely clean. We were passing through headed back to Texas.

Genuinely, a gem. The amount of food you get paired with the quality is exceptional. Everything we…read moretried was legitimately tasty. And it comes in a big portion so it's great for people on a budget or a family. I really liked the guacamole here that comes in a surprisingly massive cauldron.

Came here as I was craving some Mexican food, let me tell you, this place was busy on a Sunday…read more There were lots of families in their Sunday best enjoying a meal together. Staff and service are very friendly and will always greet with, "Hola!" - I'm a little out of practice with my Spanish, but I do enjoy a warm greeting in español. Because I was dining alone, my dish came out very quickly. Chips and salsa to start and then I had a chicken Chimichanga served with rice and beans. Food was tasty and the serving generous portion. I wish I had room to try a dessert - well maybe next time. The setting had a great Mexican vibe from the decor, the music, and of course, Fútbol on the monitors (yay!); it's was pre-season for Men's and of course, the Women's World Cup - how could they not have it on? Overall, my dining experience went well. This is obviously a great place for groups to gather and enjoy a meal together combined with a menu with many options, prepared and served by a friendly staff! Good times!

Very delicious. Very reasonable. The tamales are great. The tacos are crispy and the salsa sets…read morethem off. Everything is fresh and tasty. Stop in if you are in the area.​

The food is the best in the area. The owner is nice till he try's to get to friendly for this…read morereason I won't go back.

Our Favorite "Go-To" Mexican restaurant in Kingsport!…read more Food is consistently fabulous and spiced well. They have homemade sauces, the chips are fresh. About their service... A+ #1, 10 out of 10. Always so intentive & accommodating. They keep you drink glass full as well as chips and salsa. The ambiance has a homey & welcoming feel. Seats are comfortable, that's important too folks. Always a great time with great food and satisfied everytime!

Just when I thought this couldn't get any better... I have the fajitas with the chorizo!!! AAA out…read moreof this world!!!

Delicious food. This is one of our favorite Mexican restaurants in the Kingsport area.read more

Unfortunately I found the food leaving much to be desired. This place is more on par with Tex mex…read morethan Mexican cuisine if I had to categorize it; the food was lacking in flavor and it all tasted a bit plain compared to other local spots I've tried. I'd heard less than stellar reviews from family, gave it a shot myself( I ordered ACP - thought it was a "safe" order that couldn't disappoint too badly either way), and was admittedly very much so disappointed. With that said, the staff is very friendly and the prices seem to be decent. I will also say the had good flan that I'd be willing to get again but I'd go elsewhere for dinner itself

I called to order food to go. This is NOT authentic I tried…read more to order a burrito with chicken, rice, cheese, beans and guacamole. They said they can't do that. Literally any restaurant can do that. They said they have to do the rice and the beans on the side and the guacamole on top with red sauce. I said just put the guacamole on the side and burritos shouldn't have sauce on it. She kept repeating it has red sauce I said no sauce strictly this stuff I said only. Doesn't take a rocket scientist... she kept saying cheese sauce I said No, we want cheese, literal cheese, not any sauce anything. I also ordered shrimp fajitas and steak nachos with just steak and cheese, and the burrito above. The chicken in the burrito was kind of dry, like they possibly boiled it then shredded it. Her food wasn't very flavorful. My bf said that his nachos were tasty but needed more cheese sauce. My plate wasn't flavorful at all. To me it seems like this is more Tex-Mex with white people in the kitchen. iI from California and have been to Mexico many time..so I know authentic Mexican food and this doesn't come anywhere near it. The salsa taste like they just mixed some tomato paste with a little bit of seasoning

We were very disappointed in our food. Chips were good salsa so-so looked like sauce nit chunky…read more My husband was given a plate with a rotten tomato ( we saw it as soon as plate was placed on table hard to believe the kitchen did not see it--turned us off. Then I got the cheese enchilada w/ beef tips. The enchiladas were filled with american cheese and enchilada sauce from a can and the "beef tips" were just small pieces of beef cut up. We should have walked out after the rotten tomato.

We order here often for takeout. The food is always good and the people are friendly. I haven't…read moredined in, but I'm sure it's great, too.

I will give 2 star because the food was good But the service was Horrible. The employees were in…read morethe gas station attached and playing those gambling machines instead of the restauran. my dad came in around 4:30 and seen them playing at the gas station and it was 5-10 minutes before they got up and helped him. Are these people here for customers or to play games!!! I definitely do NOT recommend