This is a one person operation, so I was not expecting a quick turnaround on my deck project. Kelly did a decent job on the deck, but the wood used was really knotty and some of it split almost immediately. I requested everything be screwed down, but his intern screwed them well into the wood leaving small splintered wood around each screw. The staples at the end of each wood plank was left in the wood. I had to remove them all. Kelly noticed over 40 rail slats had bowed in the short time they were up and said he would replace them, but as far as I could tell, he only replaced two. I will have to replace the others. L3 Installer Services came in well below the cost of other companies, so I can't be surprised that I got what I paid for. read more