My son went here for almost 3.5 years, the first 2.25 years it was a pretty decent establishments, a few hick ups but nothing that didn't get worked out. The last year since it has been under new management, it has gone down hill. The owner who does not come to the facility often does not seem to care about complaints from parents and nothing is ever done to fix issues that could be hazardous to the children who attend. There are only 2 staff members currently that seem to care, the rest are on their bottoms more often than not, with their faces buried in their phones. They yell at kids from across the room rather than getting up and getting involved and talking to kids on their level. One day last summer I picked my son up and managed to sign him out on their daily log, go through the building to the play ground, get my child and completely leave the building without being seen by one staff member. (the one teacher out there was on the far side of the playground behind the slide, had her phone out and was playing music or videoing one of the kids - scary in todays world) The director can't seem to talk to a parent without it coming across confrontational. I walked in one morning in January and there were 6 kids in the school age class left unattended while the only teacher in the room walked 2 other kids to their bus. This is unexceptional even for just a second. The facility does not seem to get cleaned adequately anymore, there are always smells of feet and pee as you walk through. Broken wall fixtures they won't remove and inadequate wall hooks for backpacks. Sadly the ones who suffer are the children. They are constantly changing their rates for full day care for school age kids, goes up and down like a yoyo, as if no one knows what to charge and gets ugly with you when you stroke a check for what you paid last time and it's wrong yet again. CPS was called on an incident at the facility regarding the handling of a student in the 3's room, the excuses that came from the director and owner on the incident were horrible and a letter was never sent out letting parents know that it was being taken very serious and would be handled accordingly. No teacher was put on paid or unpaid administrative leave. ( I found this out as I know the parents of the child it involved) Long story short, take your child else where for their best interest and your sanity. read more