My boyfriend and I stayed here for our day trip to Clermont-Ferrand. The receptionists were not exactly friendly nor warm and inviting. It felt like we were bothering them when requesting taxis and general information (even when speaking to them in French). The room itself was not too bad for the price. It is about a 10-15 minute walk from the area with shops and restaurants by the Clermont-Ferrand Cathedral, and about a 20 minute taxi ride to the Puy-de-Dôme. read more