1. Kyky Financial $olutions

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Garden Grove, CA

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Kyky Financial $olutions

5.0 (5 reviews)
Closed • 9:00 am - 6:00 pm

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Services - Kyky Financial $olutions

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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Fernandez Financial Advisory

Fernandez Financial Advisory

(14 reviews)

I went to FFA because of the excellent reviews, her experience and was listed on NAPFA…read more Unfortunately, my experience was not positive. I was clear from the beginning about the purpose of the consultation when we spoke on the phone and was willing to work with me to schedule the consultation. On the consultation date after i uploaded my docs, she just did not seem prepared. Amongst a series of problems, from the start she focused on how I could use the software program, not my primary concern. Worse, we spent 45 minutes on the phone with the software technical assistance person (who now also had access to my financials) trying to figure out a fairly simple comparison. At certain points they both appeared to forget I was there. Suffice to say, I left that consultation without my main issue fully addressed. Final straw, when I emailed her later that day to express my dissatisfaction, she never responded. She is probably a great CFP, but with this customer the experience was an epic failure.

I was putting off getting help with my retirement planning because I was afraid I'd get bad news. I…read moredid a lot of research and remember hearing Delia on Air Talk with Larry Mantle. I called, set up a 1 hour appointment, and completed the financial inventory requested. She was able to explain my financial status in terms that I could understand. She agreed to let me audio record our session so I could review it after our meeting. And I left with a three ring binder containing an analysis of my current financial situation and projections for retirement. She suggested a few changes, but overall I'm in good financial health. I love what another reviewer wrote and I agree, " So for some of you women out there, smart up! Forgo one of those stupid designer handbags or trips to the spa. Invest in yourself and your future and make an appointment with Delia Fernandez."

Mindy Doan, CPA, MBA

Mindy Doan, CPA, MBA

(14 reviews)

She was able to answer all of my questions and word it in a way for me to understand even when I am…read moresomeone unfamiliar in this field. Very easy to work with.

Made an appointment with Mindy at noon for today. I sent her an email saying I would be a few…read moreminutes late because I try to be early to my appointments. I showed up at 12:01. She was 12 minutes late. She walked into the lobby, went to her computer with no acknowledgment of her lateness nor did she even say hello. She told me to come into her office with zero apology and said what can I do for you. I opened my laptop to pull up my notes. In less what a 1 minute passing after starting to reply to her, she told me she needed to take care of something urgent and left the office and locked the door behind her. Again, no apology. I'm not trusting my taxes with someone who can't manage an apology or her own time. I left and told the woman sitting in the front how rude and disrespectful it was that she kept me waiting with no apology and then promptly left as soon as I sat down - again with no apology. *****UPDATE TO MY REVIEW 1 DAY AFTER THE OWNER'S RESPONSE ***** Screenshots attached of: 1) your 12-1 p.m. appointment invitation, 2) my call to your office 3) your email telling me it's "not right to hurt a business with your own issue." Mindy, I arrived at 12:01. Were you ready for me at noon? You didn't meet with me until approximately 12:12, then left immediately after we sat down. Claiming you didn't know when I would arrive does not explain walking away WHEN I WAS ALREADY SITTING IN YOUR OFFICE IN FRONT OF YOU. I emailed as a courtesy and also tried calling. Your voicemail was full and would not accept messages. My garage door problem made me 1 minute late. It did not cause you to keep me waiting or leave our appointment. Those were 100% your decisions - own it. Calling this "my own issue" shifts the blame instead of addressing your poor conduct. An honest review of my experience as a potential client is not unfairly hurting your business. You're an accountant asking clients to trust your judgment and attention to detail. Your public response asks for mutual courtesy. Yet your private email tells me I'm hurting your business with "my own issue." Neither explains why YOU chose to leave an appointment I showed up for and we had already started. Both reinforce why I wouldn't trust you.

Kyky Financial $olutions - taxservices - Updated October 2026

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