Paid my office visit $40 as I checked in. They demand payment at time of service…read more This supposedly covers the amount you owe after insurance claims filed. I was charged $220.47 as I checked out. I wondered "how do you know what my insurance will say I owe in my explanation of benefits." Checked my insurance claim and showed I would owe $197. So I'm overcharged either $27 or $67. Tried to call them. First call disconnected. Two more attempts went to voicemail. WAIT FOR YOUR INSURANCE EXPLANATION OF BENEFITS IN MAIL.

Pros: friendly professional service. Cons: Wait time at…read morethe reception area has been 27 and 40 minutes on different occasions despite arriving there 15 to 20 minutes early. So it can be up to an hour from arrival until you are seen for your appointment.

Kathy is amazing, the only thing I find a bit odd is that the receptionist is a tiny bit rude, my…read morefamily and I have been a customers for years. When I call, receptionist is always in a rush, no answers or vague answers, not much help there. My husband went in to buy gift cards and he found rude treatment at reception. I think the welcoming service, phone and in person has room for improvement. But overall is very good.

I love Claudia. She is Most's main laser technician. She has the experience, technique and skill…read more She is fast and amazingly thorough. I have never experienced 1 bad result from her laser. I won't go anywhere else on the Central Coast for IPL laser treatments. The office is always on time, professional, runs well, and is super clean--just the way you would expect. Moat's often runs a monthly special which is fun.

Dr. Shaban is truly exceptional. She is kind, attentive, and genuinely cares about her patients…read more From the moment you meet her, you can feel how passionate she is about providing the highest level of care. The Revive MD office is absolutely beautiful clean, modern, and welcoming. The entire experience feels elevated from start to finish. I can't recommend Dr. Shaban and the Revive MD team enough!

I had Dr. Laleh Shaban remove (inject) some forehead lines. O my goodness! Her technique is quick…read moreand painless. Plus, for 9 months my forehead looks like I'm 20. And is absolutely natural. WoW. Very impressed. Will definitely return.

In December of 2018 I required surgery to remove a mass from my salivary gland. I had just…read moredelivered my second child and had concerns about going in for surgery soon after delivering. Dr. Llaurado not only answered all my questions but also provided much needed guidance throughout the process. He prioritized my concerns and was transparent from start to finish. He and his staff turned a stressful situation into a routine operation. My Husband and I are incredibly grateful and highly recommend his services.

Front staff is very dismissive unless you are a plastic surgery patient. I have an ENT referral…read morefrom my primary doctor and the person on the phone said "we don't do that here, Dr. Llaurado only does surgery" in a very valley girl tone. So, ok, they don't evaluate people for illness/cancer? Just wow. I pushed and said that he was the doctor I was referred so could she check and she said the doctor was booked out through September so... It was very obvious that they don't want to take regular ENT patients. If I wanted Botox or something cosmetic I'm sure the call would have gone differently! SMH

For Pismo Beach Office (doesn't seem to have a dedicated page here):…read more The front desk were friendly the day of my appointment, although the first time I went in under referral from my physician it took a couple of calls on their part and a few "are you sure you're in the right office" exchanges to finally find that I was, indeed, referred to this office by my physician. Wait time was quick, I got into the room ahead of my appointment time, but didn't see the PA until after the scheduled time (I believe about 15 minutes). The assistant (blood pressure, initial screening questions) was moderately friendly and had decent to good bedside manner. All instructions were given clearly and quickly (akin to the airline attendants' seat belt instructions). The room itself was well lit and seemed well maintained, nothing stood out as unsightly or anything like that. Dr. McKinzie was the PA on duty for this appointment, and she was professional. She conducted the requested evaluation and dictated to the assistant for chart notes. Other than a few direct questions to me, everything seemed very straightforward and businesslike. Like many offices, there isn't much time to discuss individual care other than addressing the specific problem for that specific day, and the exam only lasted about fifteen minutes. She did address my initial concerns and reasons for the appointment, and uncovered a few things I didn't know that we agreed to follow up on. Overall, while I wish there was more time to establish rapport between doctor and patient, I cannot complain as it seems standard practice for all medical offices these days. She agreed to follow up (dependent upon insurance clearance) in a few months for the additional issues found. As far as I know my insurance was accepted, although I am sure to find out if it is not. As of now, right after the appointment, the Pismo office has accepted Cen-Cal, but will update if I find this is not the case. Prescriptions from the appointment were phoned to my preferred pharmacy promptly, so good points for that. Overall, this experience has been positive and I would not hesitate to return for follow up appointments.

I have been coming to dermatology spa for many years with no problem. I had some acne that needed…read moreto be removed that I paid for myself. It needed some extra work so I was told to come back without charge. I did come back, and was told I would need to pay the same amount as last time. I didn't end up needed to pay, but it was very embarrassing for me when a new doctor had to go ask about it. Then the PA comes out and tells me any further removal will cost. I knew that. It was humiliating.

I've been going to Denise for around 10 years. Her services then were awesome, and have expanded,…read moreincluding her own line of products developed with a chemist. Which means the products only have the necessary, and purest ingredients to be effective. Several years ago I had a procedure at a plastic surgeon's office and went for a follow up visit one day. That afternoon I went to Denise for a facial and returned to my doctor's office the next day. One of the nurses kept staring at me and she finally asked me if I had something done since the previous day. I told her that I did have a facial and she was so impressed with the difference that just one treatment had made. Denise is so kind, and genuinely cares about her clients. During the Covid shut down she offered home kits for her clients, for peels. Denise is extremely knowledgeable about skincare, she's a truly caring person, and her calm nature is part of what makes the experience something to look forward to.

Denise Ivers owns and operates Face It Beautiful! Skin Care…read moreTori has been a client of hers for the past year. COVID and the mask mandate really made a mess of Tori's beautiful skin. She regularly had breakouts boils acne and acne scars. Since meeting with Denise and going thru a regimen of her awesome products and facials and learning about over the counter products and make-up and now following up with a maintenance program has been worth all the effort and money. Toris face just glows with happiness of being taken care of. I also use her products and periodically get facials it's a wonderful treat and my skin looks just as healthy and youthful. Thank you Denise for your wonderful products and Thank you Tori for sticking to the plan and daily routine of caring for your face. Tori is on her website with before and after pics. I highly recommend Denise it's such a treat to get yourself pampered by a professional who knows her business.

Great service, I felt heard and cared for. I highly recommend them. The only downside is the…read morelimited hours this location is open.

Been with DermaSpa for about 15 years and the last couple of years have been horrible. When Dr…read moreLebreque sold his practice, (a couple of years ago when this mess started) the new firm dropped my insurance BCBS and the new firm didn't inform me until after a scheduled outpatient surgery and was charged for the entire surgery. Elizabeth, the office manager (who is either overworked or just a terrible office manager) and their billing department (who are no help), after a year of constantly working this issue (by me, the patient), I ended up paying half of my surgery which I was told was supposed to be my co-pay. When I inquired with my insurance, I should have paid about half of what I ended up paying. Elizabeth assured me that going forward, that I would only be charged my insurance co-pay even through they had yet to re-establish this insurance. My next appointment , I paid my co-pay and made my next appointment for today (the second appointment). I was asked if I wanted to pay for my outstanding balance (4x my Co-pay) for my prior appointment. Long story short, I paid my outstanding balance and walked out of the office. Office staff are unable to help you and billing department are obviously contractors that treat you like a number. I think 1 star is too much.

Convenient parking, professional team. Very easy to find…read moreand navigate. Comfortable Reception areas.

Good experience at this clinic…read more At first, I called the 805 number but surprisingly, it was actually a far-away (Central America) call center. The girl spoke perfect English and scheduled me no problem. The clinic had availability within 2 days which is wild to me. Most other places I called were booked 2 even 3 months out. I get there 10 minutes early, plenty of parking, easy to find, (entrance is in the south-facing door) and the front counter receptionist Amber is very nice! Check-in process was smooth and within 5 minutes they had me in the room asking me questions and concerns. Logan, Rikki and the rest of the staff were so nice. My consult went ok, very fast and although they were ready to administer treatment/the procedure right then, I said I wanted to think about it and prep myself. The staff had an iPad tablet right there and scheduled me for treatment which happened to be available the next day! I accepted. The treatment went quick! They do not mess around! They worked on me and left the room. But I looked in the wall mirror and wanted a little bit more work done. Staff (Yessi) went and had Logan come back in and he did honor my request with no question. Very happy with the experience. They took my credit card payment on the spot, emailed and texted me the receipt, and there is a patient portal you can have with all the details, documents, appointment scheduling, results, etc etc. Very pleased. Thank you Amber, Logan, and Rikki!!!!!