Quality of care and time management is excellent. Glad I was able to get the help I needed.read more

My wife needed help here and he did an amazing job, we were staying at our house in rehoboth, and…read morehis whole team went above and beyond even with my 2 year old running around

3/18 had appt. I have insurance that covers orthotics. They still insisted I pay $500.00 up…read morefront. I paid. I get notice from my insurance that they paid on 4/16. I had to call the doctors office to inform them of payment and a credit of over $400.00. It takes them 14 days to get me a refund that I picked up. I will never go back.

Very disappointed in this doctor and his office staff. As a suffer of PTSD I immediately let him…read moreknow so that I could be handled accordingly. Dr. Orsini proved to be a poor listener and very impatient with me. He misdiagnosed my foot fracture as a "severe sprain" which explains why I could not tolerate a physical exam. I found him to be very insensitive and actually blaming me for not allowing him to flex my foot. He told me "I've had patients like you before" and left me feeling extremely invalidated. The 2nd visit was even worse. After letting the nurse know my foot fracture was still a level 8 in pain, Dr. Orsini's exam was so rough to the point I screamed in agony. I was met with arrogance when I asked him to stop. He then proceeded to tell me that "I offended him" and he quickly told me "that he has over 17 years of practice" and once again blamed me for verbally expressing to him my pain level of my fracture. If you have any kind PTSD/ anxiety issues I would steer clear of this doctor. I found him to be extremely insensitive and arrogant not to mention rough during his physical exams. He clearly does not have enough empathy for his clients and most certainly could use some extra "bedside manner" training.

Dr. Collins is very knowledgeable in his field. Unfortunately, he talks to much-about himself and…read morehis own problems, and then he rushes through the treatment, so he can move on to the next person. Dr. Collins can be rude and dismissive. He can talk as much as he wants ( and go on for 10 minutes) but he gets angry if you ask questions. The last time I saw him he was running late, yet found time to complain about his back. When I interrupted him at the end, he said "We are done here. Go out front". I ended up cancelling the next appointment and will not go back.

Doctor Collins is highly knowledgeable in his field of…read moreprofession and is very skilled with his hand tools in a very gentle manner

The care isn't bad. The billing issues are not good at all. I'm a Veteran and they keep billing me…read more It took a few calls for a rep to finally tell me they needed an authorization #. Why not tell me that months ago. Now I've gone to collections. They know not to bill 100% veterans.

I can not believe what transpired Monday evening at this urgent care. I literally fell on my…read moredriveway and hit my head. I was coming to them to be treated at 6:45pm yes I'm aware they close at 7pm but let me say I didn't plan on falling on Ive and nailing my head for fun that evening. I walked in and with maybe two cars outside they said we are booked up. I said what? And the lady says to me we close in 15 min. I was like you're crapping me!! You won't see me so you can go home on time. There is no one here!! They just shut off the Christmas tree and stared at me. You have got to be freaking kidding me. I've heard of how crappy this hospital was but, WOW!! Get a new job if it's not what you want to do people!! I've worked in healthcare so save me to bureaucratic mess! Not acceptable EVER!!