I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

Apartment I rented was managed by Good Life in SD for a few years - Maria was friendly and…read moreconsistently prompt answering any questions around leases and the move out process

A huge thank you to Shellie! When and if you ever get to speak to her know that she will take the…read moretime to find solutions and work promptly with you. Thank you for being serviceable when resolving my conflict.

This property management service sucks they are slum lords who provide the bare minimum to their…read moretenants and only address issues within the apartments when tenants move out. The property manager Jason is a cheap ass who just wants to put band aids on maintenance requests instead of addressing the issues.

Working alongside Gina F as a service provider/vendor has been an absolute pleasure. She is,…read morewithout a doubt, one of the most exceptional Community Managers we've had the opportunity to partner with. Gina sets the standard for professionalism. She is consistently transparent, clear, and straightforward in her communication, which makes collaboration seamless. There's never any guesswork about expectations she articulates exactly what she needs, provides thoughtful direction, and ensures everyone is aligned from the start. That level of clarity is invaluable in our line of work. What truly sets Gina apart is her authenticity. She keeps it real always honest, always direct, and always solution-focused. She stays on top of every detail, follows through on commitments, and proactively addresses challenges before they become problems. You can count on her to be organized, responsive, and strategic. Beyond her operational excellence, it's clear that she genuinely cares about the communities and clients she represents. She consistently acts in their best interest, and it shows in the quality of her leadership and the strength of the partnerships she builds. She advocates thoughtfully, manages expectations effectively, and fosters collaboration in a way that benefits everyone involved. Gina is the kind of Community Manager every vendor hopes to work with...professional, decisive, communicative, and deeply committed to excellence. We're grateful for the partnership with her and NNJ team and look forward to many more successful projects together

(Rated at 1 star , which is the lowest available but still far too generous)…read more Our HOA fired Associa NNJ (9610 Waples Street, San Diego) effective July 1, 2025. We are still cleaning up after them. NEARLY $50,000 IN DAMAGE We reported a ceiling leak in November 2023 to Associa NNJ. Their Community Manager did not respond. When their vendor finally arrived eight months later, the following occurred: Their vendor performed demolition without required asbestos testing. They permanently destroyed our heating system, which cannot be replaced under current building codes. They left live electrical connected to the damaged system for four months, creating a fire hazard. They abandoned our unit mid-demolition with walls exposed, kitchen torn apart, and flooring removed. Toxic black mold was subsequently discovered. My wife is immunocompromised. She now requires ongoing medical treatment due to documented health impacts from the prolonged mold exposure. We still cannot use our home. The restoration estimate is nearly $50,000. This remains unresolved. THEY KEPT OUR MONEY After being terminated, Associa NNJ cashed my check for almost $3,000 that should have gone to the new property manager. They admitted in writing it was "misapplied to another account by mistake." I called. I emailed. I visited their office in person. Their Client Accounting Specialist and Director of Client Accounting gave us nothing but excuses about "board queues" and "internal approval processes." They only paid after being served with a demand letter from our attorneys. Fire hazards. Toxic mold. Medical bills. A demolished home. And they attempted to keep our money on their way out. Do not hire this company. - Eric Brittain

Mr. Logan Wilson at Goldenwest Management is one of the best people I've had the pleasure of…read moreknowing, both in my career and personal life. Logan is a true professional with a warm personality that everyone appreciates. He is patient, calm, honest, efficient, and always gets straight to the point. As a property manager, he is exceptional. I extend my deepest gratitude to Logan for his outstanding service and unwavering dedication to his clients. I am genuinely grateful for his efforts, support, guidance, and advice. Logan truly stands out as the best and deserves every bit of recognition for his excellence!

Just plain awful. The lack of response to issues has been horrible. For the amount we pay in rent…read morethe lack of care and service has been nonexistent.

Fara and Reza were extremely helpful with helping us find a rental. They were prompt with all…read morereplies and setting up our showing and they did an excellent job at making sure the house was presented well and that they could address any of our questions and concerns. I feel comfortable not only renting through them but also listing my house for rent with them!

I Have been a resident at the place i rent at now for two years and have loved every second of it…read more Being in the Military i move around quite a bit and have had my fair share of good and bad rental experiences throughout my 10 year career so far and keyrenter has been the absolute best! I first showed interest in a property and i got a response back the same day. it was easy to set up an appointment to view the listing i was interested in and Reza was amazing and made this process super easy. if i had a problem with the hot water or my garage, keyrenter made sure to get back to me same day to send out a technician to help with the issue.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

I used this company back in 2019, but recently it got brought up and I realized I never left my…read morereview. This company was hard to communicate on a good day and once things went sideways they were a nightmare to deal with. The "handyman" they used to perform repairs on my house was so bad once I terminated my service with San Diego Premier Property Management, I had to get a home inspection to determine everything that was wrong. From doing a lousy paint job, to using air piping on the garage water lines causing corrosion very quickly, to using PVC piping not rated for high pressure on the outlet of my pool pump there isn't much positive to say. I will say SDPPM is loyal to their handyman though, and stood behind him once I found out and showed them the facts. The most egregious issue was the replacing the water heater not to code, then after my home inspection I instructed them not to go back to the property to fix it, since I wouldn't know if the fix was correct or not and didn't want to have to get a 2nd inspection. SDPPM let the handyman back on site to "fix" what he did wrong anyways, only to not do it correctly a 2nd time. All of this was only discovered once I found the cell number of my tenants and reached out to them regarding some inconsistencies SDPPM was telling me, and then the whole thing started to come undone. All in all, there are lots of property management companies, and if you want to avoid a headache. Do not use San Diego Premier Property Management, and avoid Salvatore. Although this was quite a while ago that this affected me, based off the other reviews it seems like they are still doing the same thing.

Very helpful! Friendly staff. I recommend them highly. Thanks. I would do business with them again…read more They have been around for years and they know what they are doing.

I truly appreciate all of Royce's help over the years -- from managing my property to successfully…read moreselling it. This wasn't an easy home to handle, especially with the unpredictable HOA, but Royce was always patient, responsive, and incredibly supportive through every challenge. His professionalism, calm demeanor, and follow-through made a stressful process much more manageable. I'm grateful for his dedication and would absolutely recommend him to anyone looking for a dependable and experienced real estate professional.

Royce does not offer quality property management services. He says the right things, but does not…read moreact on the things he says he will do. I have witnessed his negligence in multiple situations. One which ended in a hazmat team having to attend his unit because he failed to follow up on a leak. Took him 8 months to act. Another which ended in a family pet being brutally attacked bc he allowed tenants to breach contract and keep dogs which weren't allowed. He was notified multiple times in which he neglected to act. Nothing is more valuable than peace of mind and safety. Both of which he doesn't not provide. If I could give no stars I would.

Just wanted to give a shout out to Edgar and Richard who were sent out to complete several work…read moreorders earlier this month. They were easy to communicate with, understood my needs and went above and beyond what was asked in the work orders to ensure that my property was taken care of. Also shout out to Jonathan who quickly got Richard and Edgar scheduled to come to my property after I spoke with him.

These 5 stars are for a New Employee named Ella. I was impressed with her professionalism, this…read morecompany not so much. I wish you well Ella, our community will be glad to have you as well. Hang in there if you can Sharon

I had a long-time tenant move out and I needed a property manager to find a new tenant. Steve has…read morebeen tremendous. He worked diligently, even when negotiations hit some unexpected rough spots. He is easy to contact and responds in a timely manner.

Really happy with how Steve handled renting out our house. He stayed on top of everything, kept us…read moreupdated, and found qualified tenants quickly. Highly recommend!