One of the worst experiences I have ever had with a company. The owner is an abusive racist man who falsely advertises services.
We ordered a 'man with a van' and what came was a van much smaller that what we had agreed (which meant we had to do 2 trips), and a man who was old, with back problems. The man was a very kind and we cannot be too critical of him but he was not the right man for the job. We expected someone able bodied and who would be able to perform the job. In the end we did all the heavy lifting ourselves which was disappointing as the quote said we would only have to 'assist' the driver. My girlfriend tried to complain about being sent not what we had agreed to pay for. The owner, Tom Keogh began yelling at her, saying he knew where we lived, and if we didn't pay the full amount he would 'come and get us'. He also mentioned that my girfriend sounded from 'outside of england' so he is also racist. In the end we just paid the full price out of fear for our safety. read more