Let me start off by saying 'Happy New Year' to everyone I didn't get a chance to personally greet and also congratulations to all the new 2020 elite badge friends as well.Oh and this is my first review of 2020!.
I pull up to the gas station and I notice the attendant sitting down and watching tv or her phone in the back which I don't see as a problem with because she got up as soon as she seen me step up to the window. I advised her I wanted $25 dollars on pump 17 and I put in my telephone number which lets the attendant know how many gas points I have that I could use to pay for my fuel,as soon as I gave her my credit card she swiped it ( here I am standing waiting for her to tell me how much I had available( referring to the gas points you receive for shopping at Kroger and Harris Teeter, most of us if not all know what I'm talking about ) she returned my card and my receipt without even asking me about the points. I was kind of disappointed because when I got fuel this past Monday I had .20 off so I knew I had more available to redeem. I don't want to put her name out there because I don't want to cause any problems but I want Kroger to enlighten their employees so this doesn't happen to anyone else,we all want the option to save money so that's my point I'm trying to get across. I didn't give 5 stars only because this is the first time this has happened to me!.
No big deal but I just wanted to put this matter out in the open. read more