Zero stars!! Horrible experience, staff at Eau Claire location won't call you back, they say they send records to your primary dentist yet nothing is sent! I needed a recommendation about one tooth, they took 7 months to communicate with primary dentist only after I drove records myself, then they documented on the WRONG tooth and wants me to see another orthodontist again because they made mistakes!!!! NO THANKS!!! Complete incompetence!!!! read more

Awesome team and fantastic service. They really know what they are doing. Love my new smile. Thank you, Dr. Kristo!

My daughter was refered her by her dentist after noticing a baby tooth that was delayed in coming out. (Other than this my daughters teeth were completely straight) She has a slight over bite, some TMJ and a somewhat narrow palate. She has autism/sensory processing disorder as well as numerous health conditions that requires her to have solid food in her stomach. Her treatment plan was vaugly explained 5 months prior to putting the braces on. On the first appointment I was assuming she would be getting braces, nothing else. An expander was placed in her mouth that left her very scared, unable to eat or swallow properly for weeks. Her next appointment was set for "2 weeks" out although it was closer to 3 weeks. She has not had a solid meal in that time frame and her electrolytes are thrown off. Her digestive system has come to a screeching halt. Her acid reflux is horrible. Upon calling to get in sooner to be seen to have it taken off I was told "no earlier appointments are available" this place doesn't seem to be very accommodating or mindful with those who have health conditions and have a feel that they are just trying to get as many people in and out as possible. If I had known this, I probably would not have even agreed to have braces put on my daughter in the first place since cosmetically nothing was wrong with them in the first place. read more

When my son started receiving treatment we had multiple appointments that took a half an hour to an hour longer than they said, most of this time was just waiting for a doctor. I like most working parents are booking these appointments and adjusting work schedules and taking our kids out of school to accommodate so we don't have all this extra time to spare. They over book and they doctors just hop from chair to chair quickly and not much time is actually spent with the patient. They want to push as many people through as fast as they can so they can make more money with more patients. And with all the Corona virus you are not allowed to stay with your minor child during procedures which is not right. I realize that new procedures need to be put in place but allowing a parent to be with their minor child should be part of that. How many people send their minor child to a doctor appointment without a parent or guardian? So glad my son's braces are off and we can be done doing business with them! read more

This is my favorite place to go to get my braces on and the people there are amazing they help you so much I just love it there

Dr. Bro ski is my orthodontist and did amazingly with my braces I got them off today and am super happy with them I only had them for a year and a half when I was told I would have them for 2 years read more

We had a referral sent in from our dentist for our daughter, we had to wait a bit before scheduling an appointment. When we finally called we were told that she has been dismissed from the office and isn't able to been seen there...ever! Supposedly they mailed us a form to be filled out and they didn't receive it back. I don't recall ever receiving any forms. Pretty crappy on their part! read more

Dr. Kristo has been great. He is very on board with listening to what I want the outcome of my orthodontics to be and takes my concerns into consideration when making my treatment plan. I highly recommend! read more