She is a great endocrinologist. Very down to earth and will thoroughly discuss your medical issues. I'd recommend her to anyone in need of an endocrinologist. read more

She actually cares and listens to me!!! Stefan G. Dr. Hanson is very thorough and gives great advice as well. read more

I can honestly say Dr. Hanson is the best doctor I've ever had. From the very first visit, she made me feel comfortable and cared for--almost like a second mother. She treats her patients with genuine kindness, speaks to you like a friend while staying professional, and explains everything clearly and honestly. I never feel rushed or judged with her. Even though I have to drive from Gilbert to Phoenix, I don't mind at all because I know I'm in good hands. She's incredibly knowledgeable, especially about thyroid issues, and helped me truly understand what I've been going through. I don't get the negative reviews--my experience has been amazing. If you want a doctor who truly cares, Dr. Hanson is the one to see.She's with AZ Endocrinology Center, and I couldn't be more grateful. And again, Dr. Hanson--even if you don't want me to say thank you over and over--I'm still so thankful that you're my endocrinologist. read more

Just the sweetest human. Has helped me through SO MUCH and is willing and ready to explain EVERYTHING to you. But, be prepared to wait. She does take her time with all of her patients but I don't mind waiting because she spends the same amount of time with me! I'm in nursing school and she always asks how it's going and literally tutors me on anything I have questions on. She is so incredibly intelligent and listened to me when no one else would. I can't imagine a life without her! She is just brilliant, compassionate and I couldn't ask for a better doctor. That being said, office staff sucks. Always getting hung up on, put on hold and forgotten about, medications not being called in, the list goes on..Lol but Dr. Hanson is soooooo worth the few bad things in the office. I am a patient for life..until she retires. Then I have no idea what I'll do! read more

Dr. Hanson is amazing!!! I've been seeing Dr Hanson for 15 years and could not be happier. I live in the far east valley and she is worth the drive into Phoenix. Her intelligence and bedside manner is what I like about her.... Susie .......Dr. Hanson has moved ‼‼‼ 4100 S. Lindsay Gilbert, Esst valley diabetic and Endocrinology She is so patient friendly, compassionate and brilliant. You will not be sorry. read more

I remember when my PC doctor told me I had thyroid problems and that Endocrinologists where arrogant but they knew their stuff. So I didn't expect any to be caring enough with me. But several endo's later I met Dr Hanson. She quirky, but i loved that about her, she talked to me in human terms not been to medical for 7 year terms. I could text her when i was having problems. Never before did i have a doctor give me her cell phone number. And when I did was always right on it. When Village Medical decided that they were parting ways with her, didn't even let me know until the week of my appointment, leaving me without my endocrinologist, when I needed one the most. Village Medical is a joke, but, Kristen Hanson is one of the nicest doctors i have come across and she genuinely cares about her patients, and she knows her stuff. read more

Great news!!! Dr Hanson has moved to a new office with wonderful and kind office staff! (She apparently had no say about the snarky front desk people at her former location, but they are just a foolish memory!) Now Dr Hanson can be found at 5620 W Thunderbird, Suite F. It is a pretty far drive for me, but so worth it to see this excellent specialist. Her new office has far more parking, and an in-house lab. The lab called with my results faster than any other lab I've used. Her nurse was very nice. I received a reminder call the day before, which her old office never did for me. I'm happy for Dr Hanson and happy for us... her patients! read more

The 5 star rating is for Dr. Hanson. She's unbelievably thorough and provides a comprehensive list of treatments! She's definitely worth waiting for ... and trust me, you'll have to wait. Before you schedule an appointment with her, be prepared to have to deal with the front office (I'd rate them 0 out of 5 if I could!) - You'll have to fight for an appointment - Be prepared to be put on hold and hung up on A LOT - If you need medication, be sure to start dealing with the front desk two weeks before you run out - If they say they'll take care of something, be ready to call back the next day and chase it down again read more

Highly recommend! Although my eating habits hadn't changed, I gained 30 lbs over a 2 year period. Frustrated, I went on a strict diet, eating only 800 calories a day and going to the gym 4x a week- but still could not lose weight. I knew something was very wrong but my tests came back normal and my general practitioner looked at me like I had rocks for brains. Fast forward: Saw Dr. Hanson 2 times so far and could not be more pleased. I agree 100% with the other 5 star reviewer. Dr. Hanson listens to what I have to say and takes me at my word. Turns out, I have a hormonal problem that makes it difficult (almost impossible) to lose weight. Dr. Hanson prescribed the appropriate medication and I am finally starting to lose weight. Hallelujah. read more

Been waiting 9 days for a prescription to be sent to my pharmacy, keep telling me the message is on her desk. Also they rescheduled my appointment twice. read more

I am having a hard time keeping track of her so hope she will stay put for awhile. I understand why she left the last 2 offices she was at. Anyway, she helped me immensely when other doctors didn't want to give me the time of day. She is a brilliant endocrinologist. read more

I was treated by Dr Hanson in 2002 for autoimmune thyroid issues. She was the best doctor I had ever seen then and since. She is extremely thorough and found things none of my other doctors ever mentioned or thought to look for. She ended up bringing me back to a functional state by adding t3 to the t4 which none of my prior Drs had allowed but which made all the difference. I was really happy to see her on my insurance provider's list this year and got in to see her asap. I highly recommend her to anyone who wants an extensively knowledgeable endocrinologist who actually wants to help her patients feel better and who doesn't only do the basic tests and then tells you to go see other Drs to find what's wrong when their basic tests come back "normal". read more

I was super excited when I met with Dr. Hanson. She is really sweet, and VERY intelligent! She also takes the time to explain to you what is going on with your body, and why. She is also very articulate. Easy to understand, and follow. Why I won't be going back: Before my first appointment, they called to reschedule because she wasn't going to be in the office that day. I had already put in sick leave at work, and couldn't change the day for the time that had been rescheduled, because it was the week of. So, I wasted a day of sick leave for nothing. Wasn't happy about that, but things happen, right? Well, after my first appointment, they scheduled a follow up appointment for 3 months down the road. The day of my follow up appointment, I called the office to inform them that I was running about five minutes late, and they said Dr Hanson wouldn't see me if I was late for the said appointment! Mind you, I still gave them the business after they rescheduled my first appointment. So, the appointment was pushed out about 3 to 4 weeks. Today was the day, and due to traffic, despite leaving my home over an hour early, I signed in 2 minutes late (literally) and the nurse goes to the back, returning only to say that Dr. Hanson refuses to see me! I was livid!!! I drove all the way from Goodyear, in rush hour traffic, and 2 minutes cost me ANOTHER day of sick leave; for nothing! I should have found another doctor to begin with, when they called me to reschedule my first appointment. I ended up going to our family physician, without even having an appointment, and was seen within minutes! Not to mention, they recommended another endocrinologist that has a lot more compassion. I normally don't write bad reviews, but I felt it was necessary to warn others before they waste their time, as well. read more

The office staff as well as the Physician's assistant are rude! Questions are not answered for days, I couldn't leave a message because the message center was full ,so I called the receptionist to ask how I could relay a message..her reply was " I'll do it THIS time! ". ( How can a receptionist be in a bad mood at 8 am?) ....I finally got through to the PA and tried to explain some symptoms I was having from a new prescription and that I needed a change in a timely matter because I was leaving on vacation....her attitude was unprofessional...I finally received a call back from her several days later while I was already on vacation....telling me that my symptoms had nothing to do with the medication ( not the case) nevertheless, I was not on ANY for my thyroid condition for over a month for fear of getting the symptoms I had previously relayed to the PA....causing me to be low energy, heart palpitations, etc. I will never go back to such a non caring office, staff, physician! Thank goodness my Primary Care Dr. has told me he will take care of my thyroid from here on out! read more

Dr. Hanson is great but the receptionist there was very rude and impatient with me multiple times. And I saw how she handled other patients during my 1 hour wait for my appointment, not good. Then I call and say I'm running 5 minutes late and I'm told the doctor may not see me if I'm not on time. Sorry I'm driving 30 minutes across town during rush hour. They can make me wait 1 hour but I run 5 minutes late and I may not be seen? Get off your high horse and work a bit with the working people who need appointments. Changing doctors, unfortunately, because Dr. Hanson was really great. Just can't stand the other staff. read more

I switched insurance so that I could see Dr. Hanson - first time I saw her she took her time and was very caring and finally I thought I have a solution to my endro problem - the doctor I had did not cover her so had to switch doctors .. then she disappeared but sent me photos from FL - she was looking for a job there ... then I had to switch back to the original doctor ( who told me we are all going to get covid and it is no big deal) so ran away from him and then found her in San Tan - she wanted me to go to that doctor so she could keep a better watch on me .... then tried to get an appointment to see her and get the cortisol test the first office screwed up & she never got back to me -- even was going to take me to look at her horses - she is my medical power of attorney since I have no family but since she ghosted me since her move to San Tan - that's out too --- never did get to do the redu of the cortisol tests ... was so disappointed ran back to Cigna as soo as Jan came ! oh I even called her cellphone and sent her an email so don't blame the office :( still have NES night eating syndrome and worse since still sitting in due to the pandemic :( ............. read more

I don't usually write reviews, especially in regards to doctors because I have encountered so many unprofessional doctors it wouldn't be worth my time. However, this doctor was so horrible I had to leave a review. She not only had a horrible bed side manner, but she spoke to me like I was supposed to understand her doctor lingo. She was very condescending and rude. I wanted to leave the appt because she was so rude, but I stayed A. Because i paid for the appt, but also because I was trying to stay hopeful since she was going to run tests on me. I was thinking just maybe her running tests for my issues would help make up for her lack of professionalism. Nope, I was wrong. Her staff provided me with test results confirming what I already knew and what previous tests had shown, and that was it. They didn't state the next steps for treatment or anything. So disappointing. I'm still fairly new to AZ, and for the most part doctors out here have actually been decent, BUT there is always an exception such as Dr Hanson. read more