Oh, I wish I had found this doctor years ago!! This is one of the few doctors left that I can find…read morein this area that has compassion for patients, and not for their pocket book. He is attentive and meets needs. He doesn't reschedule when you sneeze wrong and overcharge every time you turn around, unlike some I have been to. What a gem!!

Hes one of a kind..he even personally returned a phone call when I called with a question.I have…read morenever received a phone call back from a doctor( him or herself) usually an assistant of some kind or office worker or nurse never a doctor.He takes time with you and never over charges even helps to lower your costs with crappy insurance nowadays..just an overall good guy!

I absolutely have the outmost approval and respect for the nursing and doctor staff at Anderson…read more They are terrific! However I don't understand the new expensive modification to the Walk-in ER and the ER staff. First of all, the new entrance to the ER is so bad, someone could die before getting front the parking lot to the check-in desk that had nobody there to check in for over 10 minutes. Secondly my wife was taken to the ER by ambulance and I went in to check how she was going and I asked if I could see a nurse for status and an hour later I still hadn't heard. I simply left. I would have recommended this ER and Hospital to everyone 3, 2 or a year ago, but am thinking it has really, really gone done hill over the past year.

If you have any kind of cardiac event, do not come to this hospital. There isn't a cardiologist on…read moresite in the evening. And they have mid levels on staff. Very dangerous as they are not equipped to handle the many variables that come with cardiovascular disease. Women and diabetics of both sexes present with atypical symptoms and often have normal looking ecgs. A mid level is not going to catch unstable or stable angina in most of those cases. They gave me a GI cocktail. Well, it has phenobarbital mixed with lidocaine and Pepcid. lol I guess they thought it was aNxIetY since I am female. I have a pretty high calcium score. And it is on the LAD. Thankful for a good pcp who sent me for stress testing and labs etc. We will handle it. I know not to ever take family to this hospital for anything other than a hang nail.

I was so scared to go back to a gynecologist after a horrible experience with a terrible doctor in…read moreBreese, IL that left me psychologically scarred and in severe pain for 3 days (let's just say I could hardly walk). I was visibly shaking when I got there, so much so that when I got on the scale, the scale was rattling. The nurses and staff were so kind to me and reassured me of everything. I was so touched by their kindness! Dr. Hulsen himself is kind, knowledgeable, and thorough. He took the time to get to know me before I even had to do any exams. He talked about my past experience, all the things that were bothering me, and any and all apprehensions that I had. He's so sweet and has a great sense of humor. Not once did he talk down to me, and I never felt any humiliation during this experience. He really eased all of my troubles, and guess what? The exam didn't even hurt! I was so amazed and so grateful for his kind demeanor and bedside manner that I just about broke down into tears. If you're looking for a great gynecologist who will listen to you, respect you, and take care of you, Dr. Thomas M. Hulsen is THE ONE to go to! Don't even bother going across the river to St. Louis. In fact, you should come over here from St. Louis to see him! I was definitely impressed, and well... let's just say that 1.) I'm not afraid of seeing the gynecologist again, and 2.) I will definitely be back next year for my annual exam.

Dr. Hulsen delivered my first, currently only, baby. Throughout the prenatal care phase of my…read morepregnancy he was caring, informative, and very helpful. I never felt rushed during our appointments and he answered all of the many questions I had considering it was my first pregnancy. Come labor and delivery time he was attentive and encouraging, staying with me in addition to a L&D nurse for much of the pushing phase. When I became pregnant I didn't have an OB/GYN having recently relocated and he was highly recommended by multiple women. Great doctor!

I called to make an appt at 9 and was able to get one at 11 for that same day. I had originally…read moreasked for an appt for 1 but the office closed at 1230 that day, and does twice a week (must be nice,right?) anyway she told me I had strep and sent the script to my pharmacy of choice. Went to pick up said script and the pharmacy had no record of it. They tried to contact Dr Birds office and ! They had already closed. So after going all night without meds I called the office at 9 the following day. Receptionist said she was sorry and would have Dr Bird resend it. She was very nice and took my name and phone number to call me. Now by this time the strep had gotten progressively worse. Another hour goes by with no word from the office so I start getting pissed. I could have already had a full 24 hours of meds and starting to feel better. I call AGAIN and receptionist says Dr Bird had been "busy with patients" and would attend to it by ONE IN THE FREAKING AFTERNOON. I don't understand how you cannot pick up the phone and call. The. Script. In. So hopefully in 3 more hours my script will actually be at the pharmacy and actually start to feel better. Most unprofessional Drs office I have ever been to and I'm about to call my insurance company and find a new doctor right this very second

Last year for my annual physical l had to see a nurse practioner and was told l would see Dr Garner…read morethe following year. So today l had a 9:15 am appointment. It is after 10:30 and l am still waiting for my 15 minute review. Last year the nurse practioner said l did not need a blood test but every 2 years. I am 70 years old. Come here at your own risk.

Dr Dean, his doctors, and nurses are wonderful! Great bedside manner. The rest of his staff is not…read morepersonable, awful at returning phone calls and getting referrals or working with insurances. If you can make it past the office staff you're set!

Dr. Schueler and Kelly (the PA) are great....we really have liked them a lot. However, the office…read morestaff has gotten to the point where I'm searching for another physician now. Call backs are either non-existent or you have to call yourself only to deal with an annoyed nurse on the other end. I called for cholesterol results nearly 2 weeks after my blood work was done. A simple test that should be back at the doctors office at most within a couple days. When I called, the girl immediately told me the results weren't back yet. She didn't even check and I'm not even sure she got my name. I insisted she check and sure enough, the results were there. Then she didn't want to give me the numbers.....it was like pulling teeth and she even gave me a heavy sigh when I wanted more than just the total cholesterol number. I'm annoyed that I should have to fight to get simple answers. I asked for a call back to see if I should stay on the same dosage of cholesterol medicine, but never heard anything back. This scenario has happened more than several times over the past few years and I don't recommend anyone settle for having to fight for their own information. Schueler and Kelly do seem to care, but if their office staff doesn't......then it's a problem for me.

While I was very impressed with the Doctor himself, I have to advise you to rethink going to him as…read morethe office staff leave much to be desired. You can call in to verify if they accept your insurance before being seen, but after everything is said and done the staff will tell you that "they have no way to bill your insurance and you must pay out of pocket." If I would have known that at the beginning, when I first asked - It would have saved a bunch of trouble. Who know the rights and responsibilities of the patient having two insurances was to pay 100% of the bill!

She was very rude, inappropriate, and unprofessional. She told me during my very first GYN…read moreappointment to "spread my legs like I would with a boyfriend." She made a follow-up appointment 6 months later to check on my new prescription and then during appointment asked me why I was there. She acted like she didn't know what was going on or who I was. When I confirmed that I knew when my next appointment was she berated me at the reception desk and said, "well you need to sit down and make sure it is in your phone." Very unpleasant person. I would not recommend anyone, especially young girls, go see her. 0/5 stars. She doesn't just have poor bedside manner, she is awful.