I've had a great experience with this realty company. Their team has always been extremely helpful,…read moreprofessional, and responsive whenever I needed assistance. Maintenance requests were handled very quickly, which made living at the property much easier and more convenient. Whenever I had a question or concern, they were willing to help and made sure everything was taken care of properly. I really appreciate how reliable and easy to work with everyone has been. It's clear that they care about their tenants and providing a positive experience. I would definitely recommend this company to anyone looking for a reliable property management team.

This is the best rental company in the University City / West Philly area hands down…read more I've rented with them for over 4 years (at the Branden apartments) and am really sad to leave. The team is extremely kind and professional. Maintenance is always on time, and they fix everything with a smile. Matt and Amy with the management are always available to answer any questions, and help with any issues. The apartments are really big, and have tons of storage. If you're looking for an apartment you feel safe in, and feel like the rental company has your back, look no further

After being completely screwed over by another hotel in the area (ahem, AKA University City) this…read morehotel offered to help get us into a hotel for a short term stay for a phenomenal price while we await our daughters arrival. We had to be close to CHOP as our daughter is being born with a couple very rare heart and chest wall defects that require open heart and chest surgery. I spoke with Chris and he was wonderful and reassuring that everything would be handled correctly and that we were in good hands- which is so refreshing after our poor experience with AKA.

Loved everything about the place. Was gonna go for it til the places my american bulldog on The…read morerestricted lis American Pit bulls Rottweilers Akitas Cane Corsos Presa Canarios Bull Mastiffs Staffordshire Terriers Dobermans German Shepherds Boxers Malamutes Huskies Dalmatians Chow Chows Fila Brasileiros Wolf hybrids This list most banned dogs, where does my beloved 12 year old rank not there and this is piece info you should know that I'm really tired of explaining this so: No, the American Bulldog is not a Pit Bull. They may seem like the same, but they're actually quite different. While both breeds descend from the Old English Bulldog, the American Pit Bull Terrier is a cross of the Bulldog with the Terrier. They crossed these two breeds to create a more muscular and agile dog that could perform better in bull-bating and ratting. The Pit Bull is recognized as part of the Terrier family while the American Bulldog is part of the Molosser dog family. The temperament of the American Bulldog resembles that of an English bulldog. They are a gentle and affectionate dog that gets along well with children and can be regarded as a large lapdog. They can prove to be friendly dogs and very family-oriented, especially if they are trained at a young age. As I said he's 12, with arthritis and starting to lose his hearing and vision. He limps around, at this point the beloved Lab would maul him to death. He's too old and arthritic to hurt a bird at this stage of his life. Great stereotyping going on. Money wasn't an issue nor my credit, I'm a physician assistant and make quite a nice livelihood but I'd rather live in a hole in the wall than automatically rejects me on a dog they never met. Yeah it definitely won't be by any properties owned by you.

I lived at Chestnut Hall for one year and nine months while a PhD student at UPenn, so this is a…read morereview based on real, long-term experience. I'll be honest and fair, and I'll even start with the pros -- but here's the summary up front: do not even consider living here. For this rate, you can get a far better place. The Pros The location is genuinely great: it's right on campus with easy access to the bus and subway. The area feels lively and safe, and Penn security patrols at night. My unit was spacious, with a large living room and a big walk-in closet. The maintenance crew members themselves are friendly, kind, and helpful, and the rest of the staff are respectful and pleasant. The residents are mostly academics, so you won't have trouble with neighbors. The Cons 1. The building is literally a century old, and it shows Pests: We dealt with mice for over a year -- on the sixth floor. I can't imagine what the first floor looks like. We caught four mice in total. They typically came in from behind the HVAC unit. Maintenance insisted the HVAC was sealed, but it clearly wasn't -- I've seen properly sealed HVAC units in other apartments, and this was not one. In the end, I sealed it myself with metal tape and fabric, which made the place look terrible. They reimbursed me for the materials, but then -- believe it or not -- charged me at move-out for the "damage" I caused while sealing it. Constant repairs: Expect to call maintenance at least once a month. The ceiling plaster keeps coming off -- it literally fell on my head once while I was asleep. Even after they patch it, it fails again soon after. Wooden doors break too. "Emergency" maintenance is a joke: The bathroom ceiling collapsed. Twice. Collapsed. Once at 6 PM, right before guests arrived for dinner. We called maintenance and were told it doesn't count as an emergency unless there's an active leak. We had to clean the debris out of the tub ourselves and leave the ceiling wide open -- where anything could crawl in -- which was mortifying in front of our guests. 2. Utility costs and hidden fees Prepare for a ridiculous utility bill -- up to $400 a month. That includes $61 for a mandatory internet service advertised as 1 Gbps that never exceeded 400 Mbps. It also included, believe it or not, a $120 gas charge in June -- and our unit didn't even use gas, except possibly for hot water. On top of that: pest control, sewer, trash, a "service fee," and an "energy conservation fee." It genuinely feels like a scam. 3. Say goodbye to your security deposit The cleaning and damage charges are engineered to add up to exactly your deposit. Ours was $500, and we were charged exactly $150 for cleaning and $350 for damages. Note that we spent two full days deep cleaning before move-out -- the only spot we missed was around the tub -- yet they billed us for a full deep clean. As for the damages, one of their own maintenance staff told us the repairs would cost about $50. We were charged $350. Absolutely insane. 4. The concierge provides no actual security Unlike comparable buildings I've visited -- LVL, North by Northwest, the Town Hall buildings on the Parkway, Olympics -- the concierge here never questions guests about who they are or where they're going. They just sit there. I honestly don't know what the concierge's function is. 5. Packages aren't safe either I paid $55 for Luxer One to keep my packages secure -- and one of my packages was still stolen.

I lost $600 dollars from applying for an apartment here…read morewith my husband. Their application fee was $50 per person (non refundable)so $100 total + $500 as a holding fee (supposed to be refundable). They are extremely misleading with their "holding fee" ($500), we were told to our face that if we weren't approved that we would get it back. After we applied, we got an email and saw it a day late because it got sent to our spam and it said that we were approved ONLY under certain conditions, like a guarantor, investment statements, etc. We couldn't meet those conditions so therefore weren't actually approved right? We were deemed unfit without having those requirements so what else is there to do but back out. So obviously we were like oh well, we tried and asked for the $500 back like we were told we would receive back in case we weren't approved. They said that we were too late and they were entitled to that money since it took the apt off the market, I'm sure that 3 days just cost them soo much money They already got $100 from us that we were okay with them keeping since it was clear we couldn't get that back. They said we were a day late in deciding to cancel, even though we were never truly approved, it got sent to spam and we saw it late because of that, and we took literally only a few hours to see if we could meet those requirements before calling it quits. In total the process of seeing the "approval" and deciding was 2 days. This timeline is so short and I'm sure it's that way on purpose so you make pressured decisions or they can find a way to keep your money. I was reaching out for weeks after and when I finally could get in touch they gave us no way to resolve it. So shady and unacceptable. Stay safe out there and keep your money close, it's sad but you can't trust places like this. As for us we'll be extra careful next time, lesson learned.

Rent Scene was absolutely pivotal in my apartment search. I was moving to Philadelphia from out of…read morestate and had 2 days to find a new home. Alex worked with me to set up two days of appointments across about 7 apartments. He was patient, super responsive, arranging things behind the scenes like a mastermind. On the first day Dwight showed me three apartments, and gave me great tips on what to consider when looking for a new neighborhood to call home, and was super informative and helpful. On the second day I found the place that I'll be moving into next month! Rent Scene made the entire process incredibly manageable. I can't recommend them more highly. I would use them again in a heartbeat.

Alex was nothing but a pleasure to work with, especially considering that I had absolutely no idea…read morewhat I was doing during my entire apartment search. Though I didn't end up signing a lease through Rent Scene, he was extraordinarily helpful in offering apartment suggestions, answering my (many) questions, and setting up tours ahead of my day in the city. Would highly recommend for anyone apartment hunting in Philly, especially if you're moving from further away and need help coordinating logistics!

Amazing women work in this office. I would recommend them to anyone. Reaction time for…read moremaintenance was the fastest I've ever seen.

Respectful business for years, they are eager to help, if they can't they'll always direct you to…read moresomeone who can... Faxes, resources you name it! Most important they have respect and a genuine concern and good customer service to everyone that walks through their doors!

Absolutely horrible!!! Do not rent a property that is managed by him!!! When I complained about my…read morebasement flooding and all the mold it was causing, he told me that if I don't like it, I can move. (I'm a single mother and have 2 kids in the school district.) It's not that simple to just up and move when I've done nothing wrong. Ive never been late on my rent, ever. Why should I inconvenience myself and spend my time, energy and money, when he could and should simply just do his job? He is just pure lazy and has no compassion or empathy.

I rented from them for 1 year and it was 1 year too long. From the day I moved in the house was…read morefilthy, not repainted, and overall dirty. They took forever to respond to maintenance requests (I went 3 weeks without air), allowed us to live in a house with poorly functioning heat(our inside temperature was 60 degrees or below on the coldest days even with the "heat" running), and tried to make us pay for a high water bill when it was their water tank that was leaking. You have to send them multiple emails to get them to even come out. Happy to be moved out so I never have to deal with this management group again.

The international House of the place that College students of all nationalities and backgrounds…read morelive while attending local Philly colleges. It is also a venue that's often used by several organizations to hold festivals that presents movies and art receptions etc. It is a well laid out space with a lot of of options if you need to hold or sponsor a special event. Within the last 12 months I attended two festivals BLACKSTAR and The Philadelphia Asian American Film Festival. Both I enjoyed immensely, I was able to view movies in a very comfortable and reasonably priced theater. The International House always appears to be fairly clean and staffed with an employee at the 'front desk'. Check out their website for more details, you might like what they have to offer.

Talk about an interesting place. where else can you go to take cheap language classes, catch a…read morediverse and entertaining film festival, see a band, and potentially live in? and their not joking by International. picture a place that has bright college students from 30 to 40 different countries living under it's roof? this place runs rampant with culture. The film fests are the best though. they had a festival of films by Alejandro Jodorowsky, who is perhaps the most unique and artistic director of all time. and it had a Kung Fu festival that didn't show the traditional Jackie Chan/Sonny Chiba kind of films that you would expect. The are getting ready to had a Spaghetti Western festival next.

I wanted to post an update because I've seen many positive posts, however, they aren't recent and…read morethere has been a shift recently. Things were great until there was a problem: *A flood from a pipe *false fire alarm going off a few times in a month *heater breaking in the winter (it's day 4 and it's not fixed yet) *office closes earlier than a typical work day, so if it's after 4 or so, no one is there. *maintenance may or may not come. If they don't, they may erase service request so it looks like you never put a ticket in *some times you get unprofessionalism when you contact the office *more times then not, the service team half asses a job and it looks like hell.

Heat has been an issue for weeks and now there's been no heat in the entire building for a week…read more nothing but excuses for management. I'm looking at legal possibilities to break my lease early and recoup losses from when the space has been uninhabitable. I recommend staying away from this building and this company

We couldn't have asked for a better realtor than Caitlin to help with my daughter's move to Philly…read more Even though we ultimately found an apartment that wasn't one of her own listings, she had already gone well beyond the typical scope of the job -- for every place she showed us, she took the time to research the surrounding neighborhood so we could tell whether it was a safe, good fit for my daughter to live. Moving to a new city with no real local knowledge is stressful, and we only had a few secondhand suggestions from friends to go on. She filled that gap for every option she recommended, giving us honest, specific feedback about the different neighborhoods so we could make an informed decision instead of just guessing. If you're relocating to Philly and want someone who treats your move like it's personal, she's who you want in your corner.

I can't recommend this service enough! My partner and I worked with Caitlin, and she helped us find…read moreplaces in Philadelphia we wouldn't have been able to discover on our own. We ended up finding our dream apartment, which we wouldn't have been able to find without Caitlin's help. The entire process was very easy and really reduced a lot of the usual burdens of apartment hunting. If you're also looking for an apartment and have been intimidated by the process, please consider reaching out!

Do not rent from these people. they only take rent via check. my dog died and i had to travel out…read moreof state to go be with my family. i offered to figure out a way to get them my rent check, they insisted it was fine and no extra charges will be fined. when I moved out, they hit me with over 60 days of late fees, citing the late payment. truly cruel and exploitative people. they have Shauna show the apartment, who is very kind and nice. thats the end of your time interacting with her, then you deal with the rest of the staff who is truly awful. The apartment was covered in rat feces. The building had a serious roach problem. The units are priced way above market and in piss poor shape. they added shelving to the obvious living room of one unit to market it as a two bedroom. You can absolutely kiss your deposit goodbye. they'll hit you with bogus charges and then ghost you when you ask for an explanation. the positive reviews on google are from staff that works there. they terminate leases two days before to "clean" but when i moved in the unit was filthy and covered in rat feces. several staff members there have yelled at me over misunderstandings on THEIR part. the bottom of my oven was covered in rat feces. I tried to clean it out but the sections were too small for cleaning tools or my shopvac. I informed them, they sent someone out who was also unable to clean it. They never replaced the oven. If you live at 212 s 43rd apartment 2, check the bottom of your oven.

PROMULGATORS OF NUISANCE / PARTY PROPERTES. AT THE EXPENSE OF THE NEIGHBORHOOD FOR ABOVE MARKET…read moreRENTS$$$ SEEMINGLY DOES NOT CARE ABOUT REAL PHILADELPHIA COMMUNITY. If you are looking at this Yelp page to consider renting in, next to, or within a multi unit Realty World building, you have a high chance of landing next to or within a party house. This company for years has been what I would make the argument to be the root cause / operator of numerous "party houses" in primarily professional adult and property owner, non student focused residential neighborhoods. Seemingly no oversight as to the reality of the actions at NUMEROUS Realty World Properties, or providing resolution to numerous complaints over the years to remediate the problems for totally reasonable complaints pertaining to code violations and illegal activity happening at their properties. Their properties on the 4000 Block of Baltimore Avenue have been a massive quality of life impact for years on residents, and at this point the root cause and responsibility of the situation one could easily construe to be Realty World Properties. Their properties for years have been locations for a large number of occurrences of code violations and illegal activity, all facts. - Far exceeding building zoning occupancy limits & fire code stipulations pertaining to occupancy in houses for large parties and events - open container law violations - extremely high probability of under age drinking in clear public view - noise violations (before and after 9pm per the city code) - fireworks activity - large music systems on the front porches of their properties. - and more. With these points above happening routinely over a period of years, one could easily make the argument that Realty World is absolutely a "nuisance / problem Landlord". They make far above market rates in residential neighborhoods by renting to large groups of college kids, who routinely throw massive parties, multiple nights a week for years. Realty World clearly does not instruct their tenants about neighborhood disturbances, and as a large property management company to many neighbors seems to clearly only cares about making as much money as possible. Northing wrong with renting to college kids, but there are many solutions to the complaints given to Realty World Properties over the years with no resolution or seemingly care to do anything about it from this management company. At the same time many of their properties are eyesores, and they seemingly also skimp on at least exterior maintenance (and if so likely interior) to "MAXIMIZE ROI" even further. Their management operations and impact to the surrounding neighborhoods is truly sad and shameful