Terrible service. My mother in law ordered roses. Paid £60. A half dead bunch of flowers arrived, like the cheapest bunch you'd find at a garage. Only 1 rose, had brown leaves. Stalks all rotting. Whole bunch dead within 36 hours. She asked for a refund on the day of delivery and they ignored her calls and email didn't get a reply. She said when she had ordered them the bloke sounded a bit odd and wasn't answering questions. Quite rude. He also said he knew the delivery address as it was round the corner. This was a lie. The florist is an hour from delivery address. Flowers delivered in a scrappy box, with a sort of post it note attached rather than a business card. Looked like they'd be purchased from a supermarket a few days ago, and then resent out as "florists" flowers. Never got a refund. Scammers. Check out other reviews on google. read more