If you receive a call from this Joke of an attorney. They are the lowest type of attorney you can become besides one who evicts people. They are worthless and the reputation show just how nasty they are. You try and intimidate people with your letter or calls. You gonna call the wrong person and they are going to visit Everyone in that office in a way that will make headlines. They will have deserved it in every way! Shame to know how bad the economy is and how desperate republicans are in a business of this type. Complete disrespect and incompetence level in and out of that office. read more

this man is the most un compassionate person I have ever, he will send you paper with threats but not answer questions about the forms THEY sent but will cash my check... seems strange huh read more

This company is messed up and they had a person banging at my son home in St. Louis county. They have a server guy stating to my son that Elizabeth is being served and court. Ummmm, there are 4 different people out there with same name and same last name get social security right. They do not need to be aggressive or harm my dogs or family members. Lastly, if a attorney appeals to the case do not come to a person house to serve them documentation on a case. The server harrassed my neighbor and threw the papers at my door step not verifying who i was or if they had the right infomation. They already have information and talk to the courts to get the right information before you serve a person or threaten them of harassment. If a person have a attorney do not serve the person! The server guy left documents on a door mat and did not understand the person does not live there! Case is dismissed and have paperwork saying dismissed! read more

My name is Alexis L. I am someone who is trying to pay off my student loans on time. I asked Kim Fodor to schedule automatic payments and she refused. She told me that I would have to call back on the exact date that I wanted my automatic payments to be scheduled. Which means if my payment was due on the 21st of March, she wanted me to call back on the 21st of March to schedule automatic payments. Which means, my payment would be late. Which means possible garnishment. Kim Fodor has been unfortunately very rude and unhelpful. I am a little confused as to why she refused to do her job. I have called and scheduled automatic payments before, I'm just confused as to why I can't schedule them now. I have tried to contact the general manager, however, I have not gotten a call back yet. I have also left multiple voicemails. Anyone who is looking into Kramer and frank, it seems like the people who work for them, don't do their jobs. If I could, I would give them no stars. I will keep Yelp updated. read more

If you ever end up in a situation where you have to deal with Kramer and Frank, know this. They have no morals. They purchased a debt collection account and upon doing so, refused to negotiate with a company that I had employed to do so. I had provided that company with a Power of Attorney to act on my behalf. When notified that I intended to satisfy the debt immediately following the Christmas Holiday, they garnished my paycheck with no notice. Rather than communicating with me, giving me options, working with me to handle this in a professional, ethical, considerate manner, they just decided to be stereotypical attorneys and take what they could. Be forewarned. read more

was spoken to in a very rude disrespectful and demeaning way today and ever time. Every time I have gotten a call i have tried to make a payment.I know your job is to collect debt and make your money but there is a way to do it , and this is not the way to do it by in any means necessary. In May I made a payment over the phone, and we discussed that I wanted direct payments to be made. She said you changed the system that did not allow that at that time, and you were working on it , so I assumed that you did . I am working 3 jobs to stay afloat over the summer and helping my daughter who had a car accident, in June and July no phone calls was made to I did not receive a letter stating that my account number they used there was a problem with it completing my payment. I was told today through my job, and I am teacher by the way, I was told today that 25% will be taken out of my account until the 2,000-dollar balance was paid for. Kramer is known for blowing up your phone to make a payment. This person name Kim said that since she did not like my tone last time, we spoke she decided to not to call me and placed me on a garnishment. As teacher we do not get paid in the summer, I am already in debt in all my bills. One phone call to tell me what was going on I would have tried to anything to get the 60-dollar payment because I know I cannot afford a garnishment. I asked to day 8/17/22 what can I do she said pay 1,000 and then she will release the garnishment. Disrespectful , poor communication , rude, etc.... read more

My name is T. B. and this firm does not have a direct way to communicate with them using email correspondence. This hurts scores of consumers whom are attempting to reach them - particularly when needing to dispute a potential debt. read more

I had been making monthly payments to pay off my only credit card debt. Kramer & Frank filed a lawsuit against me.

Kramer and Frank are currently rated by the Better Business Bureau for very good reason. I just found out today that they took every penny from my checking account for some reason. I have tried all day from 830 this morning until now being 343 this afternoon. No one has called me back with any information I have called 20 times using four different numbers. The first number that showed up in my account that they took every penny from wasn't even connected any longer. This company is shoddy and shady and they do not respond to anyone please stay far far away. You will have every penny that you have in any account taken away from you I am now left with zero dollars to last me until the 25th of February when they decide to get in touch with me that would be great but I don't suspect I will ever hear from them please don't get hooked up with these people. I don't even want to give them a one star rating because they aren't worth one. read more

I am writing about a collection letter that I received from Kramer & Frank dated 02/18/2015 stating that I owe $120.87. I not only dispute this collection but I have also filed formal complaints with the BBB of St. Louis, the Attorney General of Missouri and Kansas, and the Consumer Financial Protection Bureau. First of all, the letter is addressed first and foremost to my new spouse and myself secondly. We were married in December of 2014. Second, the letter states that I owe $120.87 and that it was placed by Olathe Medical Center. The bill fails to address when the charge was incurred and what the charge is for. The only thing that I can possibly think of that would have had this type of balance is a sinus x-ray performed back in September of 2014, but my insurance would have paid this claim. I do not have a bill from Olathe Medical Center stating that I owe this amount or that Humana did not pay this bill. Moreover, if this bill is indeed valid, it was incurred prior to my marriage back in December. Therefore, this firm is attempting to collect money from a person who is not liable to pay the bill. Please refer to community property laws which applies in my state and the Fair Debt Collection Act. Moreover, this firm disclosed money due to an unauthorized third party in writing, my spouse, which is in direct violation of the act. I never listed anyone else as a responsible party when completing paperwork at Olathe Medical Center. I am fairly familiar with this act because I worked in lending for many years, and spent a few of those years in the beginning in collections and then as a collection manager. Finally, I had a similar problem with Olathe Medical Center in the past, about 1 1/2 years ago. They contracted my lab work to be completed through Physician's Reference, and they failed to give them my insurance information. Physician's Reference never contacted me about the problem, but then about 5 months later, I received a collection letter from RSH and Associates. RSH and Associate's collector was belligerent that I owed the money, refused to stop making collection calls and sending letters despite my attempt to dispute the debt, and further stated that Physician's Reference obviously would have never placed the collection if I didn't owed the money. I had to file the same complaints against that company and the medical center, and I involved the medical center's Director of Operations to help me resolve the problem, besides the other offices that the complaints were filed with. I have formally put in writing to Kramer & Kramer and Olathe Medical Center that I am disputing this balance via e-mail to the Director of Collections at the collection agency and the Director of Operations at the medical center. I have requested that they remove my husband's name from the bill because he is not liable for it. I have also requested that they cease placing calls to any phone number of mine. Finally, I have requested that they send me an itemized bill of the charges, the date they were incurred, and the percentage that my insurance company paid. If you have experienced collection violations as well from this company, I'd suggest that you file your own complaints with the agencies listed at the beginning of this complaint. read more