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Newton, MA

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Kraft Fine Homes

3.4 (5 reviews)

Services - Kraft Fine Homes

Buyer's agent

Listing agent

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5 months ago

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4 years ago

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15 years ago

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15 years ago

Horrible! Terrible customer service. I strongly advise taking your business else where! Very rude people.

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9 years ago

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Kunevich & Lau - Shit is about to hit the fan.

Kunevich & Lau

(46 reviews)

Reviews here seem binary either you hate these guys or love them. Personally, real estate is a…read morerather poopy business. Tough to please everyone, it's like middle management you got all this responsibility and no power. Anyways, living in allston and brighton for 11 years, i've had experience with the good and the bad, these guys were good all the way through the process. sure there were bumps here and there and i let out my fair share of expletives but generally it wasn't their fault if the owner of a unit decided to back out, or if a potential buyer got cold feet. In the end, i tried to treat them like a partner instead a servant and it worked well. I started as a renter, ended up as an owner and recently sold my place. Goodbye allston, hello world. That said, their service is good, they know their stuff and since they do property management they have access to units that aren't available on to the open market. That was a pretty good reason to use them. I support family business, they aren't always as slick and technologically advanced as the corporate cats but it's nice to know there's real people there who care about what happen to you.

I hired Gamut Group LLC, a former employee and affiliate of this company, to find a tenant for me…read moreduring the pandemic as my prior tenant was moving out. They were compensated a broker's fee of one month's rent and showed the property when my tenant was away on vacation. The owner, Leah P, left all lights on, all doors open, including the back door wide open and the heat on. They were the one who had access to the unit during that time frame but tried to blame it my tenant who was out of the country. My tenant was extremely upset upon returning from vacation. She offered to help get my home ready prior to the next tenant. I was billed $600+ for the cleaning fee, painting (no invoice provided) & another repair of $250 (which was never performed). The total I was charged was the exact amount of my moving out tenant's security deposit. When the new tenant moved in the unit was filthy despite being charged with an exorbitant cleaning fee even after accounting for today's inflation. My new tenant was irate and the Leah was conveniently missing in action. When I confronted them, they gaslight me, throwing it back on me, when I was not even present during the aforementioned incidents as I was out of state at the time. After numerous conversations with tenant, they procured we both concluded we had been deceived and maltreated. They spoke ill of my tenant to me and to my tenant of me. Gamut Group LLC caused me an inordinate amount of conflict for me with both tenants and my neighbor. It was never their fault despite having ample evidence to the contrary. Each time they had hyperbolic excuses to explain blunders away. One excuse was the owner was contracting a "new" case of Covid every couple of days over a period of 30 days. I can speak from expertise while it is possible to get COVID-19 again while recovering from a previous infection, it is extremely rare. The immune system usually builds some level of protection after an initial infection. They utterly failed to take responsibility and ownership of her mistakes. They are a former affiliate of Kunevich & Lau, Gamut Group LLC engages in fraud, misappropriates client funds, and clearly considers ethics as situationally optional.

Elizabeth Bain - Commonwealth Standard Realty

Elizabeth Bain - Commonwealth Standard Realty

(25 reviews)

We could not have asked for a better realtor than Elizabeth! She was incredibly kind, patient, and…read moreattentive throughout our entire home search. She really listened to what we were looking for and never once pressured us toward a house that wasn't the right fit. Instead, she gave us thoughtful guidance and the occasional subtle nod when she thought a property might be a great match for us. She was also incredibly responsive and always willing to meet us for showings on short notice, which made such a difference in a competitive market. Elizabeth helped us find our dream home, coached us through every step of putting together an offer, and helped us land on a winning strategy that we still feel really proud of. She made what could have been an overwhelming process feel manageable and gave us confidence without ever taking the decision-making out of our hands. We are so grateful for her patience, expertise, and genuine care throughout the process and would recommend her to anyone looking to buy a home!

Can I give her 6 stars?…read more We had an exceptional experience working with our real estate agent. From start to finish, Elizabeth went above and beyond the call of duty and consistently demonstrated an incredible level of professionalism, warmth and attention to detail. Elizabeth stood out from other real estate agents after our initial meeting. She truly took the time to understand our needs, kept us informed throughout the entire process, and made herself available when we needed guidance or had questions. Elizabeth displayed a commitment to getting the best possible outcome for us was evident in everything she did. What impressed us most was how personally invested Elizabeth was in our success as a buyer and seller. She went the extra mile at every step and made a stressful process feel manageable. We have an infant, and her level of attention to finding us a suitable home for our family was clear. We are incredibly grateful for her hard work, expertise, and dedication. We would highly recommend Elizabeth to anyone looking for an experienced, professional, and truly committed real estate agent!

Barkan Management - Client: New England Residential Community

Barkan Management

(47 reviews)

Barkan Management appears to be some very incompetent personnel managing properties, responding to…read moreemails in haphazard manners without even reading the emails! Maybe they know that individual owners' opinions of them won't affect their employment much since the building might have been hiring them for years already! Didn't even know businesses hiring incompetent personnel like these are still surviving in today's world--but if interested in experiencing what home owners consistently call incompetent fools, look no further than the personnel at Barkan Management!

There is a crack in the foundation of my condo unit. My unit is the end unit. A trench needs to be…read morebuilt, the crack needs to be fixed from the outside. The condo board didnt take responsibility until I got the building inspector for the town involved. My place flooded several times-tens of thousands of dollars in damages. The condo board insisted on patching the crack in the foundation. The invoice was for over $8,000. The patch was not done professionally, and it was in no way an $8,000 fix. The invoice says its for 100 feet of a crack. The crack is maybe 3 feet. The $8,000 cost was paid by the other owners. Water continues to come in to my basement. There is mold. I have made Barkan aware. They lie and do nothing. Oh except they charged me for their attornets fees and deducted the amount from my bank accoount without my knowledge. I have hired an Attorney but truthfully dont need thiz headache. Thess people are as slimy as they come. I moved out due to Barkan.

The Hamilton Company - Someone sleeping in hallway

The Hamilton Company

(173 reviews)

Allston/Brighton

One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

Preservation Properties - Office decorated for Halloween

Preservation Properties

(31 reviews)

I first moved to Newton 14 years ago and worked with Preservation Properties to find my first…read moreapartment here. I worked with Heather (absolutely awesome person). Stayed at that apartment for 8 years before the owner had other plans for the place and I needed to move. I then worked with Amy (another absolutely awesome person) at Preservation and found my current apartment in Newton and have been here for 6 years before deciding I needed a change. Contacted Preservation and worked with Heather again and found a great apartment. All three of my experiences partnering with Preservation Properties have been great and I couldn't be more happy. Preservation really takes the time to talk to you and listen to you...all for the goal of finding you a place that is the best/right fit. Let's be honest...moving is always stressful and the folks I've worked with had a real impact toward reducing that stress. You won't be working with some cold massive real estate corporation that only cares about getting your $$$. In my personal experience, you'll be working with folks who care. I wholeheartedly recommend Preservation Properties and will partner with them again without hesitation. I appreciate all that they've done for me.

I had the pleasure of working with Amy Kaplan at Preservation Properties to secure a new apartment…read morefor me and my family of 4. We were in the midst of a power struggle with our current landlord over lead, and she was super accommodating and understanding about our situation. I'd recommend her to anybody looking for an apartment in the area.

Buyers Brokers Only - Happy repeat clients who bought in Maynard, MA after buying their first home in Stoneham, MA.

Buyers Brokers Only

(160 reviews)

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

My partner and I are first time home buyers and our experience with Robbie Reutzel was great. We…read moreworked with him from November 2020 to June 2021. We got an offer accepted in April and closed in June. Rob was a very responsive and punctual agent. Scheduling open houses and private showings with Rob was very smooth, sometimes we went to a few properties in one day. Rob's feedback to properties were very honest and as first time home buyer's we would have missed those aspect if he had not mentioned it. There was a property with a major tilt and Rob pointed it out...it was making us dizzy. It was great having Rob to help answer our questions about the roof, the heater, water boiler, septic tank age and so much more. He would also provide comps of similar properties that sold recently in the area. Overall, we had a great experience with Robbie and would highly recommend him.

Kraft Fine Homes - realestatesvcs - Updated October 2026

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