I am writing to leave a one-star review for KP Events and so wish I did not have to. I do not take this lightly, but I feel it is necessary to share our experience to ensure no other family goes through what my daughter did. She hired Kalea to help manage the stress and gain support for wedding planning while working full time and attending school, unfortunately Kalea added to the stress instead of relieving it.
We were initially excited to hire Kalea for partial wedding planning, as her offered services seemed wonderful. However, she was consistently absent with communication and failed to uphold the services outlined in our contract. Throughout the planning process, the month of the wedding, the rehearsal, and the wedding day itself, Kalea was frequently unresponsive or unavailable.
Specific issues included:
-Forgetting or mismanaging important details, the timeline, and support for the bride
-Canceling meetings or arriving late.
-Making false promises and underdelivering
-Not responding to the bride
-Failing to fully take over vendor contact and payment details.
-Complete disorganization during the rehearsal.
- Only attending the ceremony portion of the wedding day
-Kalea had confirmed to us that the venue provided floor length tablecloths for rectangular tables to show up at the rehearsal and find that they did not provide them. The lovely owner of the venue worked hard to find a few that might work for us.
Kalea assured us that she had hired a team to assist her the day of the wedding because she had given birth one week prior to the wedding. However, she never had us meet them prior to wedding day and she only provided one person the day of the wedding who, while kind and hardworking, had not been briefed on the wedding details or timeline. This left myself MOB and the bride to constantly answer questions, remind vendors on timeline etc. We felt completely unsupported by Kalea. While we understand that personal life happens, professionalism requires a proper handoff to someone who can be fully present and prepared.
We truly do not want another bride to experience the stress KP Events caused. read more