They listen to you very well . And actually talk to you about what you need to start doing .read more

A psychiatrist from this place was recommended to me by my dr, due to me having depression among…read moreother things. After calling and leaving messages for over a month, in desperation I had my wife drive me to the office to try and set an appointment. Upon arrival I went into the office, adorned by some really interesting art, almost like an art gallery. I love art and was impressed, but that was short live after noticing one woman waiting in the waiting area, while a loud woman(I guess a secretary)was talking loudly to a patient on the phone that was trying to explain to her that they needed a refill. (Unfotunately I heard quite a bit) She continued to cut the person on the phone off, telling them she couldn't help them and they needed to come in and see the Dr. Fair enough. As soon as she got off the phone, before saying or asking much of anything, she informed me that they were "cash only" and "didn't accept insurance". First of all, I have just lost my mom a year ago and my younger brother a few months ago, so I am already in a really dark place, but instead of telling me about the services, setting up an appointment to let me speak to the dr, this cold hearted witch goes right into telling me how they don't take any insurance and giving me the prices per visit, including the visit to see if they can even help me. Being desperate and depressed I just kept asking her when I could get an appointment. She followed everything up with telling me the cost (I guess I looked like I couldn't afford it) after 10 minutes of her telling me their ridiculous prices, we left. It was a shock to meet someone that deals with mental health act like that. Far from professional, but clear about what is most important to these crooks. Save your time, and money and look ANYWHERE else. The ONLY thing this place is interested in is $$. Not in helping the patient. BTW, I was well aware that they might not take my insurance, but having this woman shove that down my throat instead of showing any empathy, concern, or just caring, was enough for me. I dont do many reviews, but this bothered me so much, I felt obligated to warn others. Good luck, and help is out there. Just don't waste your time and end up in a worse mental state by going by here, and go somewhere that actually cares more about their patients, then their exotic art and money.

Penny has updated her response 9 months later to make it sound kinder and make psychological…read moreappeals to those reading. Some teachers are still not great people, they still lie, they're still human. Refusal to own your mistakes is the issue here. Penny and Dixie never resolved this issue for me. I wasted many hours of my working time chasing this issue down and I ended up with maybe half of what I was owed. I filed 26 claims and had further issues with my insurance who continued to not understand why the claims were not filed by the provider. Every other provider I've ever had figures out insurance. Penny's practice is not unique in these circumstances whatsoever. I've had all sorts of providers and insurances for over 20 years and never once had such a miserable experience. I hope next time you edit your response, you consider an apology.

Do not go here. The owner was caught scamming and double billing insurance. We didn't catch it…read moresooner because we thought Dixie was just making mistakes as she always did. Nope! Turns out this was happening to many MANY clients. Do not go here. She is corrupt and quite frankly a bad person.

Dr. Machi has been seeing my two children for years. He has always listened, explained any…read morequestions I have, and helped turn my children's mental health around. My oldest has ADHD, and my youngest has autism and sleep issues. He has helped give them a better quality of life in every way. As long as he is practicing, we will never see anyone else. The office staff is prompt in communication and gets back to me within the same day with any questions or scheduling conflicts. I tell all my friends and parents about him and will continue to refer him. I hope he doesn't retire anytime soon because I cannot imagine seeing another doctor for my children's medication needs. He is 10/10!

Dr machi has taken care of me for over 15 years. I cannot emphasize enough the incredible…read moredifference he has made in my life.

Overcharged, canceked sessions, and the most arrogant woman I ever met. It's also difficult to…read moreunderstand her German accent

From the owner: Diana Ghelber, MD, is a board-certified general psychiatrist serving patients of all ages at her…read moreprivate practice in Fort Worth, Texas. At the Institute for Advanced Psychiatry, she specializes in treating patients with depression, especially treatment-resistant major depressive disorder, post-traumatic stress disorder (PTSD), eating disorders, addiction, and insomnia.  At the Institute for Advanced Psychiatry, Dr. Ghelber offers an integrative approach to treatment, including transcranial magnetic stimulation (TMS), ketamine infusions, medication, psychotherapy, and brain music therapy. She's also a certified provider of buprenorphine treatment for opioid addiction.  Dr. Ghelber earned her medical degree at the Grigore T. Popa University of Medicine and Pharmacy in Iasi, Romania, the oldest medical school in southeast Europe. She completed her residency in psychiatry at the University of Texas Health Science Center at Houston. Dr. Ghelber is also trained and board-certified in adult psychiatry in Israel, where she spent 18 years working in various clinical and academic positions. During this time, she treated Holocaust survivors, victims of terror attacks, and patients with PTSD and eating disorders.  In order to offer her patients a diverse array of treatment options, Dr. Ghelber completed advanced training in TMS therapy at Duke University School of Medicine and Harvard Medical School...

She was not cordial when it came to treating my PTSD. I was dissatisfied with this doctor's billing…read morepractice, ultimately making me pay thousands more than what was advertised before I came in.

By far the most unprofessional, ridiculous, mismanaged organization I've ever come across. What…read moremakes this particularly pathetic is that this is supposed to be a mental health organization to help people. It takes months to get prescriptions refilled and that's if you can even get a hold of anybody in the first place I could write pages about how terrible this place is but I think you get the idea. I would literally find any other means of help

The jury is still out, but not getting off to a good start. First, I agree with Ellen, you can't…read moreget hold of anyone. You call and after many rings get a recording that tells you what number to push. You push the number and get another recording telling you if you want an appointment to go to a web site and someone will call you 'within 24 to 48 hours'. I know we had a holiday Monday but I put the request in four or five days ago and still no one has called me. I'm a big believer in good customer service. ESPECIALLY for this type of business, they should be trying very hard to 'be there' in all ways for their prospective/potential clients. The owner needs to look at their process and revamp it. It remains to be seen about whether the staff can help me with my issues. Of course I actually have to see someone first. I've left a message.

Unsupportive Dr. Dr also billed me for $560 last month when I was initially quoted for $140.read more