Nick helped me and my husband when we were shopping for homeowner insurance and an umbrella policy…read more His prices are super competitive and he looks beyond rates to make sure you are getting the best policy. We really appreciated his knowledge, quick response and he is easy and a true pleasure to work with. We also learned that only State Farm agents have access to their rates, so if you are like us and were with another company and they "shopped" for you, they absolutely did not shop State Farm rates. Call Nick and see if he can help you.

Nick has a great team! Chad assisted me with a State-to-State transfer and showed nothing short of…read moreprofessionalism! He was very knowledgeable and made this transition really easy for me! Thank you guys!

So, normally I wouldn't write a review on behalf of someone else, but this is just ridiculous…read more My partner's family uses the office of Tammy Lopez - Allstate Insurance for the vehicles. Recently my partner has been shopping for a car and was in need of quotes to ensure his budget. We both spoke with a woman named Dianne. When I spoke to her first during the preliminary stages of car shopping, she asked me not to send her any more than 3 vehicles as I would overload her with work... ok, understandable, as a buyer I should have my options narrowed before I ask about insurance. This is where this office failed. Three days before we actually bought the car, we called this office and told them we had found a car and wanted a quote for insurance. My partner got off at 4pm. As soon as he got home, this was his first priority. He doesn't have the flexibility to call during his work day. The call happened at 4:30 on a Tuesday. Dianne told my partner "Well I don't want to lose everything I have open on my screen right now so I'll try to get to it before we close at 5. If not, I'll get it to you first thing tomorrow morning."... If we were at the dealership, this would not have been ok. This was a total turn off to me just from the pure lack of customer service here. What you are working on in your office is not my problem when I am one of your customers and I need assistance. Needless to say, he called back the next morning during his break at 10:30 am in which the quote still wasn't ready. He finally got the quote nearly 24 hrs later around 3pm the following day. Next. The quote that we got was based off of all the required information. VIN number from the car, all of the options that my partner wanted, everything. My partner agreed to the terms and was told he would get the papers via email. When we got the paperwork, the quote was $120 higher than what my partner was quoted on the phone. When we called about it, Dianne again told us that the first amount was just an estimate. I have NEVER worked with an Insurance company that couldn't give an accurate quote to the dollar amount, so the fact that the premium was $120 higher was quite a shock to us. At this point, we had purchased the vehicle so our options as far as insurance for the immediate time were limited. When we talked to Dianne again about setting up Autopay to get a discount on the premium. We set things up for the 3rd of the month. At this point, we HAD NOT signed the insurance agreement. After debating about the date, we decided that it would make more sense to move the date to help my partner with his expenses with other obligations due around the first of the month. He emailed Dianne to let her know that he wanted to change it. Her email back essentially told us that we were too late for this billing period and that the first payment would be taken out Nov. 3rd. It would take 21 days to reset the auto pay which is understandable. But like I said, my partner hadn't even signed the agreement for the policy. Isn't it borderline illegal to go ahead and process paperwork on a contract that hasn't been signed by your client?? Definitely not good service and in my eyes, unethical. Bottom Line, there are hundreds of insurance agencies out there that do SO MUCH better than the experience we have had with this office. We are currently shopping for insurance and have no intentions of staying with this office after this experience. The fact that this office, or at least this employee, seems more concerned with the fact that she gets out on time is hardly flattering. As someone in sales, I know my supervisor would not be ok with this type of treatment as customer service is truly the differentiator in an otherwise saturated market.

From the owner: As an Allstate Agent in Castle Rock, I know many local families. My knowledge and understanding of…read morethe people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a company who's been serving satisfied customers for over 70 years. I can offer quality insurance that's affordable and provide easy access for you to contact me in person, over the phone, or through my Web site - wherever and whenever you need. Both Allstate and I know how important price and service are for a long-lasting relationship. I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. When you leave my office, I hope you'll feel confident, informed, assured and satisfied in your choices. The way you should feel. For product disclosures and other information visit my website.

Carleigh legitimately went above and beyond for me. She made sure everything was inline with what I…read moreneeded, communicated the details through the entire process, and just simply was there for me. Im genuinely amazed how well she does her workflow process. I don't often write yelp reviews but this deserves the extra time to write about it! Thank you Carleigh!!

From the owner: I'm Carleigh and I live in Highlands Ranch with my family. I'm a licensed attorney, a notary, and…read moresell life and supplemental health insurance.

I have used Paula Quinney for several years for my Homeowners and Auto Policy. She has always been…read morevery responsive to any request and helpful. She even called to let me know the carrier was showing that I had missed several payments. We had auto deductions already set up and it ended up not being a problem at all. I appreciated her calling to make sure were OK. Thanks Paula

I don't know about the other reviews here, but CoWest handles all of our commercial insurance…read moreneeds. We have numerous policies for all of our business and real estate needs. We have worked with Stacie, Erin and Jim and ALL have been absolutely wonderful! They've been attentive and detail oriented. Would absolutely refer anyone to them!