1. Kouprey Plumbing Solutions

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Harrisburg, PA

Kouprey Plumbing Solutions

5.0 (1 review)
Open • Open 24 hours

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4 years ago

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UGI Heating Cooling & Plumbing

UGI Heating Cooling & Plumbing

(5 reviews)

In 2020, I contacted UGI about installing gas service. I had previously reached out to them and…read morethe cost would have been $800. This time, the line was free as long as gas appliances were hooked up within a certain time frame. We had two huge oil tanks in the basement and the oil furnace was large; all of these were removed. The estimator was fabulous and described how all the work would be done and how long it would take. The installation went pretty well but for some reason, the crew put the meter directly in front of the our driveway water spigot. The estimator came back the day of the installation and seemed as perplexed as me so he got a pipe wrench and removed the meter and reversed its position to effectively move it about a foot. The fellas who came to the house to remove the old furnace and replace it were incredible. It happened to be one of the hottest days of the year and I was working from home and didn't like the idea of being without air conditioning while they replaced the furnace. No worries: from the time they began work, at 8am, until the new furnace was installed and the air conditioning was working, was less than two hours. I was hugely impressed that those gigantic oil tanks were removed up the interior steps and out the kitchen door. They were even larger in appearance in the driveway than they looked in the basement and I am grateful to have them gone. Anyway, things went well. The estimator came back to check on the progress throughout the day of installation and came back afterward to make a small adjustment at my request. Oddly, the condensate pump on the furnace stopped working while we were away on vacation so we came home to a sweltering house. I called UGI and within an hour, a technician came, diagnosed the problem, and replaced the pump. Switching from oil to a high-efficiency, multi-speed gas furnace has been the most-sound investment in the house. The new furnace works reliably, quietly, efficiently, and provides more comfort than the older one -- which was still in great condition -- I just wanted to switch.

A big shout out and thank you to UGI. Robert the initial tech, Andrew, Denis, Trevor, Brian and…read moreRobert the manager all worked together as a team. Thank you for taking care of business and getting our problem resolved...... thank you for not trying to sell us more than we needed.....thank you for being consistent in your communication... You made it happen together. Job well done.

Coss & Sons Home Services

Coss & Sons Home Services

(7 reviews)

I feel really good knowing there is a company I can call for anything and everything for…read moreinstallation, repairs in and around my mobile home. Rick installed new insulation complete with wrap under my mobile home, beautiful, thorough, conscientious! He sent pictures to my phone of everything under the mobile home. No one has ever explained, or followed through with an excellent job! He also took away loads of old, disgusting insulation which should have been taken away by Benjamin Franklin plumbing! I will NEVER call Benjamin Franklin plumbing again or H&M mobile home services! The price was extremely reasonable too. Thank you so much for Rick and his team!!!

I contacted Rick from Coss & Sons about resurfacing a bathtub in a rental unit. We scheduled to…read moremeet on Monday, October 19th at 5:30 pm. He inadvertently got the address wrong and was 90 minutes away at our scheduled time so we rescheduled for Tuesday. During our Tuesday meeting I explained I needed the project to be completed before the first of November. He said he would be able to complete the project next week. The following week I texted Rick on Wednesday to see when he was planning on starting the project. I received no response. A few hours later I called and he said he will be here on Friday, October 30th to do the resurfacing. On Friday Rick never showed up to do the work. I tried texting several times and received no response. I tried calling and he never answered. I tried leaving a voicemail but his message said his voicemailbox was full. I still have not received any response. Needless to say it was not a good experience and I would not recommend their services.

Kouprey Plumbing Solutions - plumbing - Updated November 2026

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