We have been taking our prescriptions with this Pharmacy for the last 3+ years, there were times when we ran out of a particular medicine earlier than the rest, had to borrow in Advance, last time I went I asked a query as why this was happening with a view to resolve this, the owner of the Pharmacy reacted saying we do not short change people, I said I did not mean that, wanted to understand why it could be happening.
Yesterday we went to purchase Augmentin, I asked the price , was quoted £11 , asked them that the same was costing me £8 in BMI Pharmacy in Harrow, I was told it couldn't be so later I found the medicine given was not augmentin hence had to return the same.
This morning my wife got a call from the pharmacist saying that we do our prescriptions elsewhere, also said that he was writing to the school to cancel our daughters work placement with the pharmacy and informed us that my sons diabetic test is also cancelled. The reason he quoted was that we do not trust him hence this.
I think to feel that we lacked trust could be a misunderstanding, to cancel children's work placement and appointment was really spiteful so much for doing our prescriptions without asking any questions for 3 years. read more