I've been visiting this place for years and always enjoyed the live music, but the current staff…read more(two young girls and a curly-haired guy) is horrible. I was out alone that night and asked them to keep my drink behind the counter for a bit because I didn't want to leave it unattended for safety reasons while I stepped outside to smoke. When I came back, they couldn't find the drink, so I asked for another one at their expense, since it wasn't my fault they had lost it.
Instead of handling the situation like proper human beings, they turned it into a huge problem and argued with me all together, even though I explained the situation multiple times in a reasonable way. At some point I just lost it and started raging, because this kind of service is disgusting.
All three of them deserve to be fired immediately, and I wouldn't recommend this place to anyone as long as these bartenders are still around. I really hope the owner of Shapko sees this review and takes proper action, because uniting against your customers instead of handling things adequately is the worst thing you can do.