1. Kory Hooks Chrysler Dodge Jeep Ram

0

Bowie, TX

Kory Hooks Chrysler Dodge Jeep Ram

5.0 (2 reviews)
Closed • 7:00 am - 5:00 pm

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1 year ago

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2 years ago

Called 3 ford dealerships. This one was interested in being helpful with service questions

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Late Model Auto Salvage - Warehouse

Late Model Auto Salvage

(5 reviews)

Eastside

I was so impressed by their customer service!!!…read more I ordered a part for my tC from their junkyard and they accidentally mailed me the wrong part (very quickly I might add). When I got it and emailed them, I received an immediate reply (within an hour), with a sincere apology and they told me they would rush the correct part to me. They even let me keep the wrong part. Although I don't need the wrong part, it was nice that I didn't have to figure out how to ship it back. 5 stars for a great deal, fast delivery, parts I couldn't find locally, and unheard of customer service! Thanks Paul and late model auto salvage!

Called to see if they had a part available. Talked to several people. It was 20 before 5. I was…read moregoing to arrive there 5 minutes till 5. This should be plenty of time for them to pull the part and have it ready by the time I got there and before they ya closed. I had a credit card ready to give on the phone as well. The sales guy I talked to was not at the location and informed me that most of the sales are not actually there. So he then transferred me to some one who worked there. The guy who answered was rude right when he answered and was quick to let me know they couldn't pull the part. Then asked me what the make and model was that's when I heard a ring tone and the original sales guy then answered the phone again. Me not realizing what happened there asked again if they might be able to pull the part. I needed the part the same day because I was headed out of town to work. Needless to say I'm still with out that part. This could have gone way differently and much more pleasant had they had a little better customer service. I can't review the quality of the part but I can say that the costumer service was very poor. I'm not one to write a bad review either. So if your in the Fort Worth Haltom City area around 4:30 or 5 do not plan on getting a part from from Late Model Auto Salvage.

Kory Hooks Chrysler Dodge Jeep Ram - usedcardealers - Updated October 2026

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