I've called 6 separate times on different days in the last two weeks, for information on a deceased family member; I was only able to reach Kopicki's answering service, who assured me that the owners would get my message. I left all the information asked by the answering service: my name and phone number and home address and relationship to the deceased and the purpose of the call, etc, with the request for a call back. I even made a 400 mile trip there to try to get to see the owners of the funeral home, but there was nobody there at the time. I have yet to receive a call back from Kopicki's. I consider this service poor at best and totally inappropriate, and if their usual response is anything like what i have received, then I would not consider them for anything related to their services. I would rate their service to me as being extremely poor, and would suggest others to go elsewhere for their needed services. PS: I would not even give them a single star rating, as their service is that bad, but its the lowest I could give them. read more