We Bought a vacuum from their store and when we took out of the box at home and it did not work…read more The power would cut out and it did not maintain power for more than 10 seconds at a time, obviously a defective unit. When we returned a week later (my only day off) to bring up the issue. They refused to help us in any way. We werent even asking for a refund, we just wanted a vacuum that worked! The staff got very confrontational when we pressed the matter, and berated us repeatedly saying that they will not help. They even refused to let us speak to the manager. The staff continued to talk over us and refused to let us explain our case. Every time we tried to plead with them, they talked over us and told us there is nothing we can do and we should try our luck with the manufacturer. We left very upset and cheated. After spending $300 and we have nothing to show for it. And to add insult to injury, we were badly treated and refused any help. Do not shop here! You're paying cheap prices for defective merchandise that do not work let alone last!

Great hardware store. I found all the tools needed in the same place. Great attention and vary of…read moretrademarks. I will always go there back for tools.

Excellent service at Princess Auto on Dixie! Staff are incredibly patient and knowledgeable. They…read morewill guide you through the entire process. Would highly recommend this location for their customer service alone. Keep up the good work!

Customer service very friendly and helpful , I find very good price LED light strip there , so happyread more

I was happy to find a Princess Auto location in Scarborough after shopping at the Mississauga…read morelocation for years. When you have need for tools, auto & boat parts like I do, this is a great place to shop. Prices are less than other places like Canadian Tire and the selection is vast. My competitive purchase today was White Lithium Grease in a spray can for $8.99 while CTC sells it for $13.99 online. I bought 2 cans, one for my Brother who owns lots of recreational toys! Checkout was quick since my phone number was still in the Princess Auto database!

I call them Jan 3 they came Jan 28. i told them it was a accelerator cable is seized. They came and…read morelooked at it and said they need to get parts and charged me $135. Then they book me Feb19 and want to charge me another $90 to come out. But they don't have the parts and I told them to just grease my cable and they want to charge me another $145. I didn't feel right so I cancel it and they want to charge me $101 for cancellation lol. These guys are a JOKE! Don't get rip off by this company!!!!

Fantastic service. They came out to fix in horrible cold weather and did a great job. I would…read morerecommend them to anyone. If there are any negative reviews, it's because everyone calls at once when the snow comes, and they realize something is broken, and have no patience - they can't be everywhere at once! And they don't know what part they need to fix your problem, until they see what the problem is, and which part is broken. On Spot knows what they are doing. Fair pricing, great service, and my snow blower has gone from being dead to being performing "almost like new" through the 20, 40, and 50 centimetres dumping of snow storm we've received in Toronto this season.. They are quick, thorough, and you get to use your snow blower to help neighbours and sidewalks in a time of need! I will also use them again to "pre-service" my lawn mower and provide planned maintenance of my snow blower for next season (once they have down time.) Thank you On Spot. Five stars. Cheers.