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    Koontz Photography

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

    Services - Koontz Photography

    Boudoir photography

    Couples photography

    Engagement photos

    7 More Services

    Event photography

    Family portraits

    Headshots

    Maternity photos

    Pin-ups

    Portraits

    Senior portraits

    Koontz Photography Photos

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    9 years ago

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    Leigh Taylor Photography - Overexposed - This was one of the "better/passable" shots. Where is our best man's head and landscape in background?

    Leigh Taylor Photography

    (7 reviews)

    Our five month anniversary is next week and we still do not have a single wedding photo nor have we…read morehad any communication from our wedding photographer. Zip, Zero, Nada. Another bride who used LTP and who was married in mid-September just received her photos on 3/4. I was hopeful I would hear something too, but my most recent email was once again ignored. This is the most unprofessional business I have ever dealt with; steer clear! UPDATE: Ironically, after posting the above yesterday we received our photos. There was no note in the envelope, and they mailed it to our old address - despite giving them our current address. There are very few that are up to par with the quality of the stuff LTP puts on her site. Most of them are VERY overexposed and completely "blown out" looking. Lots of extra white faces blending into a white sky...even though the sky was perfectly blue that day. Based on the "passable" shots we paid $14.32 for each photo. We received 10 shots that look like the one I uploaded or worse... There are a lot of photos which have had the "blur" effect done so extensively that you can't even freaking see what is really going on. There isn't a single photo which shows my flowers that is not blown out so that they just look like a ball of white. As someone who is a photo hobbyist, I took a lot of photos of my flowers when I got them to make sure they would photograph well - I had been in a wedding where the flowers were just stunning in person but photographed terribly and wanted to avoid that. I believe that the photos were edited sloppily at a minimum and most likely done on purpose in response to this negative review. I am proceeding with the lawsuit to sue for the raw files so that I can have them edited by someone else. CVS could probably do a better job.

    We met with Leigh Taylor (LT) in April of 2009 and hired her in September. I was in love with her…read morefrom the start. I had to have her and she wasn't cheap. My husband was with me at the meeting and loved her work as well. I had no problems with her in the beginning with communication. She answered my e-mails quickly and was very sweet and helpful. It all started though in the beginning of 2010. I was told to contact her in January of 2010 to set up our engagement session so I did. It took her a little bit longer to respond but nothing too bad. I e-mailed her in February to get a little more info on the engagement session and find out what time. It wasn't until a few days before our session (April 10th) that her husband Andy (AT) e-mailed me back. I worried a little but they responded and our session was amazing. They were both great and she brought a ton of props and jewelry for me to wear. I knew the pictures were going to be amazing and they were! But, that's when it really all started for me. The package we got included save the dates so I scheduled the engagement session according to her telling me it would take her a month to send us the photos and have the save the dates back. She had a teaser up the day after the session and her blog was up about 3 days after! After the blog was up though we received no communication after. She was suppose to put a gallery up so we could look at the photos and pick our favorite for the save the date. I e-mailed her a few times and got no responses. Meanwhile we were friends on Facebook and I could see her commenting and posting stuff on Facebook which definitely upset me. There was a couple that had their session the day after ours and she posted on Facebook that their gallery was up. I was livid! Not that that's a huge deal but they were after us and she should have communicated with me. Finally a few weeks later she put the gallery up and we picked our favorite. It took her another 3 weeks or so to even communicate with me. Right around this time I was in touch with another bride who was having issues with her and LT did not show up to this bride's wedding. We finally did get our save the dates and I was able to send them out. Our wedding was not until November but I continued to hear of other brides having big problems with them. They did not communicate, did not produce stuff on time, etc. A few months before the wedding I sent another payment and e-mailed LT. I told her I was sending a payment and asked what our final balance was. I sent the payment and never heard anything back from them. I told my husband and we put a stop payment on the check. My husband e-mailed them and told them our concerns and we continued to hear nothing from them. He sent a final e-mail stating that we wanted our deposit back immediately. That got their attention. AT e-mailed my husband back that there had been a death in the family and they were out of town. What I didn't understand is why they hadn't notified their clients...you can put an auto response on your e-mail. They both had high tech phones...why couldn't they be checking their e-mails on their phones? In this business you can't afford not to communicate with your clients. My husband communicated our concerns and fears to AT. He came up with an agreement that we would pay them half of what we owe on the day of the wedding (If they did not show up they would get nothing). We would then pay them the remaining once we got all of our photos. AT told us it would take 10 weeks. If they missed the deadline we would deduct $100.00 each week it was late. We had an amazing wedding. LT and AT showed up on time with no issues. The only thing that bothered me is I felt she was a little snobby towards everyone. I felt she missed a lot of important shots as well. We were running a little late with hair and makeup which was not her fault. I still felt she should have taken 5 or 10 minutes and gotten some shots of us all dressed and ready. She also missed a lot of family shots and made our whole bridal party walk a few miles to only take 2 or 3 shots with the bridal party together. She told us it would take a week for her to put the blog up. A few weeks went with no blog so I sent an e-mail checking the status. I was surprised to receive a response a few days later stating she was behind but it would be up by the end of the week. More weeks go by and still nothing. My husband calls, texts and e-mails as well, still nothing. My husband sent a text to AT stating that if the blog was not up within 24 hours we would deduct $100.00 a day. The next day the blog was up and with this smart ass comment from LT "Just love when I get the time to put up a blog as a courtesy to my wonderful clients!!" It took her over 5 months to get us our CD with absolutely no communication from LT other than AT sending us an e-mail after we threatened to file a law suit. The whole experience with LTP was so unprofessional and very stressful.

    Koontz Photography - eventphotography - Updated May 2026

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