Absolutely wonderful and whimsical. The chocolate here is some of the best chocolate I've ever…read moreeaten. My favorite item is their chocolate covered marzipan. My mother and I attended the chocolate tours they host of Saturdays and had a delightful time. Although it was 100% in German, we thoroughly enjoyed the tour and got to make our very own chocolate bars. The employees were so kind and I think they felt a little sympathetic as we don't speak German. Yes, the chocolate is pricey but it's an experience and worth every penny. I highly recommend you make your way here for some sweets. Everything is delicious.

The chocolate selection is wonderful! The artistry, the cleanliness, the taste!! It is incredible…read more The staff were so friendly also.

During the holiday market this place was busy. So busy I didn't actually get anything. I also would…read morehave like to understand the pricing for the chocolate sheets. A sheet by itself would have been nice but I didn't have faith it would make it home. I did buy some from the airport store in Zurich - there are several. There was no pricing there either. 5 different samples for the family to enjoy. We had milk chocolate, dark chocolate, espresso macchiato, confetti (with mini m&m like candies), and - my favorite - caramel with sea salt. It was pricey but good.

Amazing and expensive. Worth it…read more Get the mousse treats--they are remarkable, light and fluffy. The selection classic is a good gift.

Absolutely loved the Swiss chocolate here we taste tested several different flavors, it was a…read morewonderful opportunity to try Swiss chocolate. Our service was impeccable since it was our first time to Switzerland. We purchased four different flavors of chocolate and couldn't wait to share it with our family back in the United States . We rode the Bernina line open window train and bus from Milan to Saint Moritz. unfortunately on our way home, we left our chocolate on the train so we looked for other stores in Milan and the airport, but didn't find anything. Thankfully our sales clerk let us know that there was a location in Houston, Texas, and we're going to visit next month. we were so sad, but pray that someone else has a chance to experience the amazing chocolate.

The reason I only gave 4 stars for the good chocolate and not 5 stars was because 1 lady in the…read moreshop was racist to my family. We look asian but we are not chinese and we are American citizens. But she was very rude, she pick and choose customers. We standed in front of her and she kept picking the other customers whom have white skin color. We were there first, in front line. But she kept saying hi and invited others next to us or behind us. Until I can't hold it anymore and stopped her before she pick another customer behind us. She wasn't happy when I ask her to help us. She went to the back and ear drop another employee something and that employee gave us a wierd look. I hate when people racist and make assumptions about to be chinese. I read the reviews and there were multiple reviews mention about your employees were rude and only pick customers by the look (skin color, looking rich). The reality is I was the one bought the most. The other white skin customer bought only €13. I paid total €64. The others white customers were in the same tour trip with us and also noticed that your employees were racist. Shame on them. They think they are above everyone.

The boy working here the day my mom and I came in was very polite and sweet…read more It's a great place, filled with chocolaty, sweet, expensive goodness. I think it's got a bit more variety than other places I've visited. After all, I did walk out with a sweet blue dolphin cookie.