I think her name is Anita-- super helpful. Helped me and my son (non- classy chaps) pick out dress…read moreclothes. Knew exactly what we wanted and picked the right sizes the first time for us!

The service is awful. Finding an associate is always a challenge. The racks are always a mess and…read moreonly the wealthy can afford to shop there. Even the clearance racks are overpriced.

Love this store! I have numerous items from there and always get complimented on themread more

Service is horrible. They told my mother to go to another store that was more her style. My mother…read moreis a very kind and generous person, so she doesn't cover herself in money. Shame on them for judging.

I have sold items here and been pleased with the prices offered…read more After visiting other Clothes Mentor locations (Pittsburgh Area) I was happy to see how clean and organized this location is! The displays are beautiful and selection of clothing and accessories is second to none. Does not feel like a typical resale shop. Pride of ownership is evident at this location. Staff is knowledgeable and helpful. Check this place out!

I brought a bin of clothes in that no longer fit, probably 25% of the items had tags on them. They…read morewent through my bin & gave back clothes with tags because they were from Old Navy. They gave me a choice $45 cash or $65 store credit. Didn't any anything thing great in the store. Kinda snobby.

Courtney was a fantastic csr she went over and above to help me. And she was so pleasent! Courtney(…read moreI believe) this was her name, is a very big assest to this store. The store is so overstocked: shirts were very hard to sort thru. Not a easy,or favorable store to shop in

Nobody really waited on me. I had to find an associate who was less than thrilled to assist me,…read moreeven though I spent $160.

I love our Torrid in the Eastwood Mall. They have the nicest staff and I really enjoy shopping with…read morethem. First off these ladies are not pushy but they are extremely helpful. I love that they ask if you want help and if you don't they back off but on this last occasion I was stressed. My sister had suddenly passed and I need clothes for not only a funeral but several days travel. These ladies were so helpful! While we couldn't master clothes for the funeral itself they did help me find several outfits to take with me that made me feel comfortable and beautiful when I truly was the most down I had ever been. I am so appreciative even now a month after the trip for all they did for me! Thank you ladies for everything.

Great clothes but terrible customer service. Spent $300 and had to beg for assistance during a…read moretime of day when they were slow and no one was in the store. Three people working and couldn't get help in the dressing room.