Very impressed with the customer service provided by Bick. My furnace was making some horrendous…read moresounds. Called Bick and there were 2 guys at my door within the hour. Absolutely amazing customer service which is #1 in my books. Cost me much less than I expected to pay. Would highly recommend Bick to anyone needing their furnace repaired or replaced.

Came and did a job, but never came back to finish. Left ceiling wide open. Never called back. Got…read morethe run around so got it fixed myself. 14 months later I get a bill for the whole job thru collection agency. First of all paid half before they started. Never got a final bill cuz they never finished. Called Dave said there's nothing he can do about it. I wouldn't suggest using this company. The owner is a crook.

Do not use this company. We had seepage from our front yard. They repaired the pipe in the front…read moreyard, but created a maze of plumbing inside the house to move the water meter out from under the stairs. Only 36 hours after finishing, the pipe they had added broke apart, with the full power (35 gallons per minute!) of the incoming pipe flooding the entire level to a depth of 6 inches. Many things were ruined that the water from the previous issue had never reached. They did eventually clear the water, but refuse to take any responsibility for their mistake.

From the owner: Phone us 24/7 with your clogged drain & sewer backup…read moreemergencies! - At Drain Tech Plumbing we work for you, the customer. With our combined 20-year drain repair, rooter service and drain related plumbing experience, there is no job that we cannot handle, figure out, or fix for you within your budget. Our staff are some of the best licensed plumbers and licensed pipe liner installers in the industry. Take ease in knowing once it's fixed by us it's fixed for good. We serve London Ontario, Kitchener and Waterloo regions.

This father son duo are fit for the asylum. I had to have another local company come in to fix a…read morefew of my cameras and "sensors" which the new technician described to me as being "extra eyes" for accessing my video feed remotely! I had everything scrapped immediately and went new with the company I had come to fix Row and sons botched attempt at overpriced voyeurism. My suggestion is call the cops right after if you're unlucky enough to trust these guys!

From the owner: We take pride in our work to ensure customers are taken care of through all aspects of our businessread more

Fantastic work from start to finish! They inspected everything, explained the issues clearly, and…read moredelivered quality waterproofing. No more leaks! Super friendly and honest crew. Will definitely hire them again.

From the owner: Your complete renovation partner. We handle everything from waterproofing to demolition, woodwork,…read moreelectrical, plumbing, flooring, drywall, and painting. Our licensed team brings over 15years of experience and guarantees quality.

I called with an issue, they showed up the next day at the exact time they said they would arrive…read more Guys worked quick, were personable, did not mind my watching, answered my questions, and cleaned up before they left. A service call doesn't get any better than this one.

Awful customer service. Charged for a 'repair' that didn't last more than one day. Owner literally…read morescreamed at me and hung up on me for suggesting a refund because I didn't indicate that flushing the toilet was an issue on the phone when scheduling the plumber. What?!?! Is that not the sole function of a USEABLE TOILET? Straight up unprofessional and worst business owner I have ever had the displeasure of speaking to