We visited the Norwich Knoops and enjoyed our chat and chocolate immensely. The staff were welcoming, eager to share their chocolate knowledge, knew their product well, were keen to make suggestions, and happy to let us sample a few types of chocolate before making our decision. Samples are in the form of large chocolate buttons, hence the name Knoop, which means button in Dutch. Hot chocolate was needed on a cold March morning and we plumped for a 54% Exclusive Blend with added cardamom (not too strong and a little sweet) and a 73% Single Origin from the Philippines (stronger and bolder with an unusual citrus taste). Both hit the spot and warmed us up, and although it is a little more expensive than run of the mill hot chocolate it is a gourmet product and worth the splurge. They stock a range of appealing bakery items too but we were happy with our rich hot chocolate. read more