I let them do a tuneup on my car and now it is running hot my son found that they did not put a…read morewater hose back on the heater core he fixed it for me I will never use them again I do not recommend them to go to a dealer that knows what he is doing

I made an appointment for a squeaking belt and to place on tires. After an hour and 15 min I looked…read moreinto the bays my car isn't there, I look outside theres my car. The kid at the desk was talking on the phone and attempting to be cashier via whispering to me and hand motions. I told him I'll wait till your call is over as I need to know what was wrong with the belt. He looks confused and says I'll call you back and tells me he didn't know about a belt. I MADE THE APPOINTMENT FOR A SQUEAKY BELT!!!!!!!! Now they come back saying I need a new belt but can't say how much as the kid is on the phone again. Done! Hindsman is so much better

Good not great. Bathrooms were clean and the location was convenient off interstate. We picked up…read moresnacks and the service was efficient.

Great customer service and cleanest restrooms driving down i40 yet…read more Thanks to Jess and Ashley with 2 Es.

On our way home from vacation we had a tire go low. They were super quick and even let us bring our…read moredogs inside to wait with us. Very nice people. Highly suggest this business!

Absolutely outstanding service at Arkansas Tire in Russellville. We showed up last-minute with a…read morecracked radiator, fully expecting a long wait and a stressful day. Instead, their team got us in and out quickly, diagnosed the issue right away, and had everything fixed up in no time. Professional, efficient, and genuinely helpful -- exactly what you hope for in a shop when you're in a bind. If you need fast, reliable service from people who know what they're doing, Arkansas Tire is the place to go. Highly recommend!

We had a blow out on our class A motorhome and decided to replace all the tires. The folks at…read moreOzarko Tire in Russellville were great people to deal with. They got us in quickly and at a fair price.

Late, late night stuck in the mud. Responded fast and got the job done. Said it was too late to…read moreprocess the payment and called the next day, like the good folks they are.

I made an appointment and ordered parts for my car. I arrived at my appointment and the service…read morewriter took my name and we discussed services I wanted done. Service manager came and took my keys and took my car without a floor protector or a seat protector. This surprised me as this was the first time this part of the service was skipped. I observed my car being moved by who I believed to be the acting service manager. As I waited for my vehicle to be serviced I noticed the service tech had been on the floor, again no covers on my seats at all. He entered and reentered my vehicle without any protection on his dirty shoes or his clothing. I also noticed that there were items related to an oil change close to my car and I said to person working on my car that I did not need or want oil change and that I had that service performed recently. I said we need to check the service order and I walked into the service desk. I asked the gentleman at the desk if he could please verify the service that was being performed on my car. I just wanted to verify and get some clarification. Before I knew it there were five people standing at the desk. The person that I believed to be the service manager asked if I had ever been into the Dealership before that I responded yes and laughed. I have bought nearly $1 million worth of inventory from Chevrolet. He scoffed at me and the person who was working on my car then also arrived and told me not to "come after him." Really? Again repeated that I just wanted to see if I could speak to someone to get some clarification as to the work order. Again, the supposed service manager walked off. I called a friend and asked them to show up at the dealership and they did. I needed to have a witness. I feel like I was mistreated at the dealership. The service that I had asked for was a simple one. I was told 300 by the time I left it was $525. I feel like they were rude. They were inconsistent and dirtied my car. They were disrespectful to me and then at the end when I went to pay my bill it was actually in a mans name. I'm not a man. I refuse to sign the receipt because it was not in my name. The service manager came back over to the service department and check out area and got upset that I wanted the receipt in my name and got into an argument with me about how my car had not been into their service department before and it actually has been. He was argumentative and rude and treated me like I was his ex-girlfriend. The level of disrespected this dealership is catastrophic to a woman. I simply wanted to have an accessory put onto my car and a service check to make sure it was good for a road trip. What I got instead, was attitude. It's not too much to ask for people to treat your equipment with respect. It's not too much to ask for a document to be presented to me that I'm expected to sign to at least have my name on it. I have purchased vehicles from this dealership before they were Rude and falsified information at that point and actually put a SiriusXM account on one of the vehicle vehicles that I didn't even test drive. Watch yourself people I can't recommend this dealership. I can't recommend the service department either. I have pictures. I have receipts. I have a re-printed receipt. The fact of the matter is this Dealership treats women terribly I'm tired of it and the last time I didn't say anything this time I am. You would think for $500. They could at least get your name right walking away like a petulant child one of the most disrespectful unprofessional behaviors I've seen recently but this is a Russellville dealership - you can't expect much. ***** They also damaged my car taking it to my auto body service center. This place is terrible. Don't take any of your business there.*********

A week ago I took my Sonic to Phil Wright Chevrolet because it had trouble starting. After a phone…read morecall from the service department I agreed to have the tires replaced with four Firestone all-season tires. I was told the starting issue was electrical. During the time the car was at the dealership it was supposed to have a full-service inspection. We spent almost $900 on the "services". Leaving the dealership on June 12 I stopped at the Pilot gas station 0.5 miles from the dealership. After filling the tank the engine would not start, the same problem I described to the technician Dewayne. When it did start after waiting about thirty minutes, I was only able to keep it running by revving the engine. The car had trouble accelerating beyond 20mph. This is the second time in as two years that I have had issues like this with Phil Wright Chevrolet Service Department. We were able to take the car to Superior Chevrolet in Conway, AR, on June 14, where the service department successfully identified the engine problem: a part of the gas intake, where gas fumes were being trapped and kept the car from starting. After their repair the engine was fixed. Yesterday my tire pressure light came on. I checked the tires, having not driven the car very much since the service in Conway. I found the rear passenger tire was low on pressure, and after airing it up and waiting a few hours, I noticed the pressure had gone down again. Because the dealerships were closed I took it to Walmart, where the technician informed me that the new tire had a hole in it and that it did not appear to have been made by a nail or sharp object. I purchased tires from Phil Wright Chevrolet that were obviously defective, and I cannot see how the technicians at Phil Wright Chevrolet did not notice the problem with the engine that led to the issue with starting the car while performing a full-service inspection. Today they refused to replace the defective tire. A zero rating would be better!

Shout out to Jeff who rescued us from the roadside, then helped us get reimbursed for the fee from…read moreAAA (who would not recognize our RV Plus coverage and forced us to pay out of pocket).

My car wouldn't start and a Hodges Wrecker Service driver who happened to be there was willing to…read morehelp me. He tried to start the car and when it didn't start, he towed me to the closest Toyota dealer. He was very nice and helpful. He was my knight in shining armor!

They think they found the problem but we're not sure exactly which side. They said it needs to get…read moreworse so they know exactly where the problem is. Not dangerous so ok to drive. I really appreciate their honesty. Didn't Charge me. I will certainly take it there when needed. Nice, honest, friendly and busy but they got me right in. Would recommend them 10 times over.

I recently had my car inspected for safety and to evaluate tires and brakes for repairs. I was told…read moreI needed 2 new tires which is what I planned for. I was told everything else (fluids, brakes, front tires, etc) looked good. They ordered my tires and I waited for 5 hours for a call that the car was ready. When I received the call, I was told the tires never made it on the truck. They knew I had no more time to wait so I asked them to put my tires as they were and I would have to buy elsewhere. They told me it was urgent so I didn't delay. When I went to my other tire place to replace the bald tires, I was told the lug nuts were stripped and they couldn't remove 2 of my tires. I immediately called Hindsman & Son and was rudely dealt with by Steve. He accused me of never being there because I wasn't given an invoice. He said they had no record of me being there because I didn't pay anything. Again, I didn't purchase invisible tires that never showed up so no, I didn't pay anything. Then he argued that they never touched my tires even though they inspected the brakes and everything for safety? Bottom line is they messed up two of my tires and didn't have the decency or integrity to own up to it. They sent me on my way with stripped lug nuts and bald tires. This was a horrible experience from start to finish. They even lied about not having my number. They finally fixed the issue, I hope as I'm not a mechanic, but then they again sent me on my way with a bald tire. They never even put the new one on. They treated me like I had done something wrong when I returned the car for them to fix their mistakes. I have alerted my family as well so no one takes a chance at this place. They especially pray on single women and treat them like they are stupid. I will also be in touch with the better business bureau. Proceed with caution people!