Excellent care and treatment with all 3 of my animals. 2 dogs and cat. Thank you for your services.read more

She is seriously the best vet EVER. I have been to lots of vets and I will only go here now. Very…read morethorough, clean, friendly and good prices. I love my vet.

We were traveling through North Dakota from Oregon, and Dr. Johnson agreed to see our sick kitty on…read morevery short notice. He was so kind and dedicated and prescribed some antibiotics and an antiviral. Mainly, he reassured us about our kitty's condition, and we were in and out in 45 minutes. We will be eternally grateful to this clinic for their kindness and compassion. They even had a parking lot where we could park our big fifth wheel trailer and turn around when we were ready to be on our way again.

The worst spay I've ever seen. Cut my baby open 6 inches... very biased towards new customers…read more Would not recommend going there.

took my dog in and found out she was pregnant, the Veterinarian decided to give me a lecture on how…read moreit wasn't a good idea to breed my dog, without asking the circumstances around how it happened or why. Then they lost one baby during the c-section, and when an emergency happened with the 2nd baby, the baby died because their on-call decided it would be better to wait until morning, instead of staying at the office the extra hour to save it. They then told us we had to wait three months to have our dog spayed, then denied it when we called back and told us we had to wait another two months, despite us telling them she was going back into her cycle and that it needed to be done very soon. The reception staff are horrible, they showed no compassion during this entire situation. I would not ever take any of my animals here-ever again.

This clinic does not allow animal owners in the exam room and after several visits, I realized it…read moreis a policy they use to cover up their own lack of veterinary knowledge and their own inability to handle any uncomfortable conversations. They do not disclose this policy when booking appointments, because that would be uncomfortable conversation number 1. Nor do they disclose it during check-in or even during the appointment when they grab your animals and take them in the back room. This is a practice that is not recommended under the Low Stress Handling standards. Certainly imposing it without disclosure is not recommended by any certifying authority, including the AVMA. During a series of medical appointments, the team had terrible communication and the DVM kept forgetting parts of the treatment process, or forgetting parts of an exam, in part because you are not talking to a vet until the appointment is over, and maybe you thought this was just some sort of a scheduling mistake. Then I saw the vet blame her mistakes on her tech and I started to worry that this was actually dangerous. When we politely requested to be present during a routine exam, still never having had their policy explained after several visits--the vet discontinued care in the midst of a chemotherapy treatment, disrupting continuity of care, a practice that is also not endorsed by the AVMA. Cutting their clients off suddenly when the slightest challenges arise seems to be their preference. We had one day to find a new vet in order to avoid a lapse in the treatment. They also refused to release the medical records so I could provide them to the new vet. The vet had to "sign off" on them, which included adding new information to the chart more than a month after the last appointment. More hiding of incompetency. Several other vets that I called trying to fit in a next day appointment mentioned that Bismarck Animal Hospital routinely delays releasing medical records when they are requested, which means they are "signing off" on everything. The cost was also 4 times the price of other vets in the region and they take a booking deposit that you loose if you have to cancel or reschedule. I am not sure why they have such a high rating. Is it because the waiting room looks clean and they have WiFi? Or maybe it is because the reviewers don't get to see what kind of care is actually taking place when they hand their animal over to be cared for in a mystery room with documents that are being altered long after care was completed.

Our 5 year old doodle Remi woke up very restless. He seemed really uncomfortable, even though he…read morewas fine at bedtime. I called the emergency vet number, and she met us at the clinic. It took only 10 minutes to diagnose a life threatening condition, and start prepping him for the surgery (GVD). They saved our sweet boy, and we could not be more grateful to all the staff for their kind, professional care. Here he is 2 days post op. I googled estimated cost and West Dakota was in bottom quarter of estimate.

Needed refill meds for our 14 year old poodle with a herniated disc. Made an appointment. From the…read morephone call, receptionist, vet assistant. veterinarian and final checkout, it was an outstanding experience. We were just traveling thru on our way from Oklahoma to Canada.

Reasonable prices great customer service friendly staff just a super great place you can trust…read moretaking your dog for neutering /spaying I would recommend them to anyone

This is a no frills basic spay and neuter clinic. They also do vaccinations…read more I have had two cats cared for here. One was spayed and the other was neutered. The cost was much lower than any other veterinarian in the area! The staff was friendly and knowledgeable. Check them out on their Facebook page!

I had a very similar experience to Jordan. What a joke. $120 to get absolutely nothing accomplished…read moreand a very half hearted and agressive exam. They literally said the exact things I had just gotten done reading off of google. When I got there, they made it seem like I was a burden because they were backed up. And aparently one vet is better with cats than the other. Needless to say I got the poor vet. Same thing happened twice. Don't take your cats here, it's expensive and awful.

Our corgi got into something that made her puke. 24 hours later she was still puking up bile &…read morepooping straight blood. I called my vet, with no answer, so I looked around for another emergency vet at 3:30am. Dr. Martin is not my normal vet, but she told me to give her 30 minutes and she would be at her clinic. The care she gave to my girl was unmatched. You can tell the love & care that Dr. Martin has for animals. She worked with her for 3 hours to make her better. I am forever thankful for her & her selflessness that night. She has earned new customers, that's for sure!!

Prairie Hills Veterinary Services gave me one of the best vet experiences I've ever had. The whole…read morevisit was easy -- no piles of paperwork, just the info I'd already given over the phone. The vet herself was friendly and down-to-earth, and her assistant made check-in smooth. She quickly diagnosed my cat Andy's problem as a blocked tear duct, treated it right away, and sent us home with medicine. No upselling, no guilt, just genuine care. I left feeling impressed and grateful.