There's clearly something wrong with the rating on this platform compared to another platform where…read morethey have over 2,000 5-star reviews. HH Insurance was great to work with and helped me to save close to $1,000 on a homeowners insurance policy. I worked with Jessica and she was great. Very easy to work with, and excellent communication throughout the entire process. Having had a different broker for the past 5 years, I'm so happy I made the switch to HH insurance. No turning back now! Great service, and great rates! Unbeatable rates!

People have questioned why the reviews here differ from Google. It is because Google has made it…read morepossible to delete reviews. Yelp is real, and you cannot change the reviews without the actual customer revising. The worst insurance experience I have ever had. I called this agency to establish a boat policy on a new purchase. I dealt with Christian specifically. He gave me a decent rate, and I took a policy with Progressive. I already had car insurance with Progressive, and they have been great. When HH entered the policy, they entered my birth date incorrectly. This caused major issues with Progressive, as my auto policy was cancelled. More than that, Progressive won't talk to you unless you know your birthdate. My calls to Christian were unsuccessful for over a week. I now have a lapse in auto coverage, and my rate has increased. Moving forward. When I finally got him on the phone, he offered a significantly better rate with Chubb. I should have known better, but I accepted. For over a month, they claimed I had a policy and would send over somewhat official documentation. However, when I called Chubb, they claimed I didn't. In my last communication with these guys, they said a bill would be mailed from Chubb. I have still never received one. I called Chubb again today, and they said my policy was cancelled due to non-payment. Who knows where they sent the bill or when, as this was two months ago? My active theory is that they put in the wrong address, just like they did with my birthdate. When I call to speak with Christian, he is always in meetings or out of the office. Go somewhere else. Insurance should be so much easier than this.

Gator helped my fiance and I find very affordable auto insurance (one "nice" vehicle with full…read morecoverage and one "beater" with liability only). Gator made the process incredibly easy, and they snagged me a rate that beat all competitors (and they were super friendly and helpful) I'm not looking for some kind of white-glove, concierge service to cater to my every whim - I want inexpensive insurance with minimum hassle - they deliver on that. They know all the ways to help get your rates down as low as possible while not using scary, fly-by-night carriers (I have Progressive). I'd recommend them in a heartbeat!

Found the cheapest insurance around with good coverage. They are very friendly in person and over…read morethe phone, helping you with any questions you may have. The only downfall is, that they seem to call you ALL the time, even 1 day late on your insurance, you get a call and a letter in the mail.

April goes Above and beyond for her customers. Best insurance rates in St Petersburg.read more

I spoke to April, after dealing with other insurance companies today, some who did not have…read morecustomer service skills, and she exceeded my expectations on how someone should be treated. It was not even the quote that had me happy, even if it was beyond what I could afford, I still would be satisfied with the way I was treated. I am definitely getting my insurance through this company. April went above and beyond her job to treat me like a valued customer, even if I was calling for my first time.

I was looking for a better rate for my auto insurance and contacted JOANNE REIFSCHNEDIER from the…read moreBill Hon State Farm Insurance. By paying close attention to every detail, she found us a much better than than what we were paying. I am SO much happier. THANK YOU, JOANNE REIFSCHNEIDER.

What started out as a decent relationship quickly declined when it came time to renewing my…read morehomeowner's insurance policy. The relationship began with an account manager by the name of Melanie who was quite pleasant to deal with, and very customer service focused and attentive to customer needs. Fast forward a year and now having to deal with an account manager by the name of Zach and it's night and day difference. I've been told at least three times now that he would get back to me and low and behold I don't hear back. I might as well be my own agent since I'm the one chasing down the information and trying to drive things forward. Bottom line is that there are way better agents out there and customers deserve much better customer service and attentiveness. I'm glad to have switched my business elsewhere - and as an added bonus, I've saved money doing so!

I've used GEICO since arriving to FL in 2015, and we finally got round to adding my dear Queen Bee…read moreinto my auto policy. The reason for this is simple: she used a different insurer for over 30 years and they upped her premium by $600+/yr. No accidents, citations, nothing! Some good neighbor! So I visited GEICO office right round the corner from our home, barely a mile away. Let's just say these folks are a better neighbor for all that happened. We were greeted and served straightaway by Wanda R. who was a pleasant enough lady. She plugged in all my wife's info into their system, asked questions and explored options for discounts, etc. So after all that business going back and forth w. the computer and my own GEICO app...voila. The Queen Bee is now saving $900 a year for the same amount of coverage, or $75/mo. All this stuff adds up and since it never had been easy since the Rona, it only makes sense, friends! Office has its own cute little building on US 19 northbound service road just north of Belleair Rd. Inside is no real big deal one way or the other. It's an insurance office, so don't expect popcorn and balloons anyway. The associates all seem to have their own desks decorated and homey looking, so I'm sure that's a good clue as to how they run the place. All in all, I now believe I'm validated in my auto insurance choices since getting here to the Sunshine State several years back. Thankfully no claims thus far, and here's hoping it stays that way. Either way, these folks offered good, straightforward service in a timely manner. That's one thing I'd never expect from insurance brokers!

The worst customer service I've ever experienced and it's not even close. Discovered there was…read morefraud through my credit card with geico, made geico aware of the fraud and they did absolutely nothing about it, didn't even stop the charges or investigate anything, I had to file a police report to get it corrected. Took on average 2 hours just to get through to a person each time I called and they were pretty much useless when I did get them on the phone. Garbage customer service 10/10 do not recommend using geico.

3-24-26 Luis, Seth, and the rest of the staff at this office…read morehave treated me extraordinarily well for 20 years. I had to stop by today to replace my lost auto renewal ID cards & Luis himself printed out the cards for me while I waited. That is the typical great service from this agency, whether by phone, email, or in person. Luis, Seth, and the staff always treat me with respect, patience, knowledge, and overall alacrity. I highly recommend Luis Macias State Farm Office. Gene L, St. Pete.

Luis Macias became my agent for home & auto insurance when I relocated from Chicago in 2017…read more Luis never fails to assist me ! I highly recommend Mr. Macias!

Chaz and Jeremy are awesome. I am disabled and my income reflects this…read more I called the wrong number and got protect my car on the phone. The woman that answered explained whom I had called and the service provided. I was going to look at cars to purchase that day. She assured me that the policy would not start until I called back and told the company which car I had purchased. There was a mix up and they started my policy on 4 cars (for the price of 1car) WOW When I noticed the charge on my account I called to inform them that I had not purchased a car after all: chaz apologized, gave me an immediate refund and even looked up, for me, why the Eiffel Tower was on the news. I would use this company in a heartbeat. When I actually purchase a car I will be signing up. It is very serendipitous that the four cars I was looking at were signed up, as I learned that one membership covers multiple cars and that this company is honest and will not take your money and keep it if you do not require their services. Jeremiah is also quite personable and efficient. I am impressed with this companies human services department; they have a truely remarkable sense for hiring attentive, efficient, helpful customer service agents. This is my second google review ever. This indicates how impressed I was by protectmycar.com. Chaz and Jeremy rock!

WARNING! SAVE YOUR MONEY! THIS COMPANY WILL NOT PAY FOR REPAIRS!! They find ways of not paying for…read morethe repairs to your vehicle. I gave them 1000's of dollars and first time I needed to do a major repair that was supposed to be covered they stated that because I didn't have a record/proof of maintenance required by my car manual that was supposed to be done at 100,000 miles even though I got this policy when my car had 134,000 they couldn't pay for my repair. That's their way out of paying for any repairs; if you don't have records with hard proof of any maintenance done to your vehicle Before or After you get their policy then you are out of luck and they won't pay the repairs.

The agent treats people with pure disrespect. I do not believe he even knows how to do a quote…read morehimself. Pure incompetence. Staff is not trained and speak Spanish in front of English speaking Americans.

We were greeted via a phone call to GEICO by ' Laura Guerra ' and requested a car insurance price…read more Laura presented herself in a totally professional manner, with a great speaking voice, conducted herself in very courteous and knowledgeable as a truly Valued Employee of GEICO! We absolutely consider Laura as far above any 5-star rating and she totally deserves full Commendation for being an outstanding Agent - signed Helen Matheney and Michael kraus !! *****

Problem with any insurance broker is it after they put you with a company and God forbid you have a…read moreclaim they are not involved. I have to say that Mike Puffer one of the owners has been very helpful in a recent claim against Typ Tap INSURANCE. Have to say never let them put you with Typ Tap.

Strategic Insurance is always ready to answer questions and provides great service. Sherrin…read moreHillard was great on my last contact.